Desk Attendant (PT)

Job Vacancy Announcement

Position Information

Position Title

Desk Attendant (PT)

Position Type

Staff

Department

Natatorium

FLSA

Non-Exempt

Union/Non Union

Union

Full Time or Part Time

Part Time

Grade

2

Salary Range

Hiring Salary Range

$12.76 - $14.04 Hourly

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Responsible for providing patrons with customer service.

Minimum Qualifications

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of pool programs and schedule changes; knowledge of natatorium rules and regulations.
EDUCATION AND EXPERIENCE
High School diploma plus six month of equivalent work experience or required course work/certification.

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
• Assists patrons with making racquetball reservations.
• Acts as cashier.
• Monitors the lobby, weight room, and racquetball courts.
• Sells passes for the services rendered by the facility.
• Assists the patrons with direction to other college buildings on campus.
• Ensures that patrons are in the rightful areas.
• Ensures that patrons sign in.
• Ensures that every patron has the appropriate pass.
• Answers phones. Registers patrons. Collects appropriate fees.
• Verifies natatorium passes.
• Performs clerical duties.
• Assists the Natatorium Assistant Manager.
• Performs data entry function for all receipts as required.
• Ensures accuracy of all passes, sales, attendance, and income records at the end of each semester.
• Performs related work as required.

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

1. During the modified re-opening of the Natatorium/Pool, must be able to work assigned shifts between the working days and times Monday thru Friday, 8:30 a.m. – 8:30 p.m.
2. Ability to communicate effectively in spoken and written standard English.
3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
4. A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

Yes

Posting Detail Information

Posting Number

PGCC182611/12

Open Date

05/20/2022

Close Date

06/10/2022

Open Until Filled

No

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Prince George’s Community College values the safety of its students, faculty, and staff. As part of that commitment, the College has announced effective October 21, 2021, all students, faculty, and staff must be vaccinated against COVID -19 or tested for the virus weekly. As a prospective or new employee, you will be required to comply with this mandate and all the necessary safety protocols, including wearing a mask. Please direct your questions related to the vaccination, testing, mask mandates, and requirements for exemptions to VMPO@pgcc.edu .

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

We are filling multiple positions.


This position is considered part-time regular, making persons who qualify for this position eligible for the College’s Tuition Waiver Program.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you have customer service experience?
   • Yes
   • No
2. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
3. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter