Campus Services Operations Manager

VCU Business Services has an exciting opportunity for a Campus Services Operations Manager!

Summary:

The Campus Services Operation Manager will have the following responsibilities:

• Manage construction/capital projects related to Campus Services (Dining Services, Vending, Retail Services, etc) assisting with facility upkeep and repairs to maintain the aesthetics and working conditions of the Campus Services locations;
• Coordinate with other departments and outside agencies to ensure compliance with University, State, and Local procedures, regulations, and needed permitting for the renovation and construction of Campus Services locations;
• Monitor and track Campus Services location facility components; Structure, HVAC, exhaust systems, air handlers, plumbing, roof systems, boilers, chillers, generators, to ensure facilities stay up to date and operational; and
• Assist Dining Operations with food service equipment preventative maintenance, procurement, RFP development and contracted services that are compliant with equipment contractual obligations.

Typical Duties

• Management/Oversight of construction and renovation projects for the Department of Business Services’ Programs.
• Oversee construction/renovation projects from conception to completion.
• Work closely with architects, engineers, and contractors.
• Develop project schedule timelines, schedule site visits, develop work schedules and obtain project cost.
• Work with other departments and outside agencies to ensure compliance with University, State and Local procedures, safety and building regulations and permitting.
• Coordinates with Dining Operations and contractors for the procurement of new furniture, fixtures, and equipment.
• Develop and maintain records for construction, renovation or equipment purchases/maintenance.
• Develop and maintain records of major building components such as hoods, exhaust systems, air handlers, HVAC, etc. Tracking installation, repairs and recommended replacement dates.
• Assist tracking, tagging and updating equipment assets with the University and utilizing the department’s EATS (Equipment/Ticket Management System) system.
• Assist dining operations reporting repairs at locations by utilizing the department’s internal Equipment/Ticket Management System for tracking repairs and contractor requests for service.
• Develop documents outlining the needs and timelines to VCU Renovations for locations requiring repairs, updates and or equipment needs.
• Create RFP’s, IFB’s and BVA’s to procure goods and services to support dining operations.

Minimum Hiring Standards:

• Bachelor's degree in a related field or relevant experience.
• Project management experience in construction and/or renovations or Dining Operations experience.
• Ability to make data-driven decisions and actionable recommendations.
• Strong organizational skills and the ability to synthesize complex information and requirements into actionable tasks.
• Understanding of the food service industry as it relates to equipment and equipment maintenance.
• Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU.

Preferred Hiring Standards:

• 3 years professional experience in a capital project management position or dining operations position, preferably in the higher education sectors
• Experience with project management and/or case management software (JIRA, Trello, SmartSheet)
• Experience managing consultants or vendors
• Experience with contract negotiation and management
• Experience with developing RFPs, BVAs, and other Procurement documents
• Knowledge of university procurement procedures and guidelines

Salary Range: up to $74,000

Department: Business Services/ Finance and Budget

ORP Eligible: Yes

University Job Title: Administrator 1-3, Auxiliary Services
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 100
Exemption Status: Exempt