Testing Accommodations Manager

Salary for Announcement

The salary range for this position is $49,900 – $62,400. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, education, experience, specialty and training.

The above salary ranges represent the University’s good faith and reasonable estimate of the ranges of possible compensation at the time of posting. MSU Denver offers a full benefits package.

Posting Details

Posting Number

A02137

Position Title

Testing Accommodations Manager

Position Number

E00398

Pay Grade

16

Employee Category

Professional staff

Department

Access Center

EClass Code

Full Time Professional Staff

Position Summary

Under the guidance of the Assistant Director of Accessibility Technology and Testing, the Testing Accommodations Manager is responsible for managing testing accommodations and proctoring exams under approved conditions for students registered with the Access Center. The incumbent provides a high level of customer service to students and faculty related to the accommodated exam process. This position ensures procedural compliance and integrity of the testing environment and student exam accommodations.

Duties/Responsibilities

Managing Testing Operations (80%):

• Manages all aspects of exam administration including: use of exam scheduling software by students and faculty; reserving rooms; coordinating proctor schedules, notifying professors about testing accommodations, verifying student information, preparing and issuing test materials, preparing hardware and software access and accessibility technology equipment, ensuring a secure testing environment, triaging issues that occur during testing administration.
• Manages functionality of electronic scheduling database system to ensure effective coordination and oversight of testing accommodations.
• Ensures guidelines are followed for maintaining general testing integrity.
• Serves as liaison to faculty and other university partners in all areas related to testing.
• Recruits, hires, trains, schedules and supervises part-time student staff.
• Enforces and updates accommodated testing policies and procedures.
• Provides and maintains excellent customer service.

Administrative and Other Support Duties (20%):

• In collaboration with Access Center staff, provides assistance in other operational areas.
• Compiles reports and analyze data regarding testing accommodations.
• Maintains accurate records.
• Manages functionality of electronic scheduling database system to ensure effective coordination and oversight of testing accommodations.
• Ensures provision of a safe and cleaning testing environment.
• Assures program is equipped with materials and resources to provide necessary services.
• Assists in the planning and participation of department events and activities.
• Participates in professional development activities including workshops and webinars.
• Performs other duties as assigned.

Required Qualifications

• Associate’s degree from an accredited institution of higher education.
• One or more years of experience in a customer service setting providing office or administrative support.
• Experience coordinating time sensitive operations and services.
• One or more years of experience using Microsoft Office Suite that includes Word, Excel and Outlook

Preferred Qualifications

• Bachelor’s degree from an accredited institution of higher education.
• Experience working in a testing center particularly within higher education or similar setting.
• Professional experience working with students with disabilities in an educational or comparable setting.
• Supervisory experience with demonstrated ability to hire, train and support staff.
• Demonstrated experience with scheduling software.
• Experience with handling confidential/sensitive information.

Work Hours

8-5 Monday-Friday – 100% on campus

Posting date

05/17/2022

Closing date

Closing Instructions

Open Until Filled

To ensure full consideration, applications must be received by 11:59pm (MT)

05/31/2022

Special Instructions to Applicants

Please see Special Instructions for more details.
IMPORTANT : In order to be considered as an applicant you must apply via the online application system, http://www.msudenverjobs.com.

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

Talent Team Representative

Amy Hamik

Talent Team Representative E-mail

hamika@msudenver.edu

Benefits

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Employee Benefits Offerings

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.

MSU Denver is committed to creating and fostering a work environment and culture of belonging; we are proud of the work our employee affinity groups contribute to our culture. For more information on our employee affinity groups please visit link .