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Testing Assistant

College of Lake County
Illinois, United States
Salary Not specified
Posted Date
May 20, 2022

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Position Type
Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs
Employment Level
Employment Type
Full Time
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Testing Assistant

Internal Position Title: Testing Assistant

Posting Number: S01764

Department:: Testing Center, LSC

Position Type: Staff

Job Family: Classified

The College of Lake County is currently looking for a Testing Assistant to join the Testing Centers Department. Under the direct supervision of Manager Testing Centers, the Testing Assistant administers exams, schedules testing appointments, responds to phone calls, enters testing scores into the student database, provides clerical support for maintaining files and records, maintains test security and confidentiality of testing and student information, provide customer service support and information, tracks daily testing statistics, opens and closes center as needed. Assists with distance learning exams as needed.

Regular Part-Time Board established positions earn Vacation and Sick Leave and Tuition waiver for CLC classes and Tuition Reimbursement for advanced degrees. In addition, employees are eligible to participate in the State University Retirement System (SURS)

Required Qualifications:
  1. A high school diploma or equivalent.
  2. A minimum of one year of office experience.
  3. Excellent organizational and communication skills.
  4. Familiarity with Microsoft Applications.
  5. Ability to maintain confidentiality.
  6. Proven ability to work effectively and constructively with persons of diverse culture, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic; socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualifications:
  1. Experience working in a Testing Center or an Educational Setting.
  2. Good organizational, communication, and customer service skills.
  3. Bilingual in Spanish and English.

Posting Date: 05/11/2022

Closing Date:

Expected Start Date:

Special Instructions Summary:

Pay Rate: $13.98/Hr.

Full-Time/Part-Time: Part Time

Location Lakeshore

Total Hours Per Week: 24.00

Work Schedule:
Typical schedule is Monday through Friday. 5 hour shift M-Th and 4 hours on Friday. Some weekends may be required.

Software Testing Required: Powerpoint, Excel, MS Word

Interview Process Requirements: None

EEO Statement:
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V

Summary of Essential Functions:
Administers a variety of exams for students, community members, instructors and staff. Exams may include but are not limited to placement testing into CLC courses and programs; testing for traditional, distance learning and alternative learning courses; accommodated testing for students with disabilities; constitution exams; professional certification exams; credit by exam testing; GED and other High School Equivalency exams; career interests and personality assessments; and other proctored exams. Exams are administered in computerized, paper, and Internet-based formats with different rules, regulations, and procedures for each exam program. For some exam programs, approval or certification as a test administrator may be required and based on stringent guidelines, educational qualifications, or testing experience.

Student/Customer Service: 90%
  • Assists in training new and temporary employees.
  • Provides customer service support and information about testing services to students, instructors, staff members in other departments, and others requesting general information by telephone, email, or in person.
  • Sets up computers for testing and reports any technical problems.
  • Assists supervisors in organizing files, workspace and other special projects
  • Acts as a certified GED Examiner for the College of Lake County Grayslake GED Testing Center. Duties include administering the GED exam, ensuring test security, reporting and resolving testing problems, responding to information requests, and other related responsibilities. Administers and maintains exam security for all ICCB-approved High School Equivalency exams.
  • Attains exam administrator and proctor certifications, and maintains certifications periodically, as required by outside testing partners and regulatory bodies.
  • Schedules testing appointments for examinations such as CLEP, DANTES, SkillCheck and other exams requiring appointments for testing.
  • Maintains confidentiality of testing records and student information; completes annual FERPA compliance training.
  • Coordinates provision of testing accommodations for students with documented disabilities. Works with supervisors, CLC Disability Office, outside testing agencies, and CLC Testing staff to assure provision of approved accommodations.
  • Administers tests in strict compliance with all applicable testing rules, regulations, and procedures; maintains required security of all exam materials and confidentiality of proprietary information; provides clear and concise information and testing instructions to examinees.
  • Monitors the testing rooms to ensure examinees are complying with testing rules and procedures. Reports any suspected violations of testing rules and procedures, such as cheating and identity fraud, to supervisors.

Data entry/records coordination: 5%
  • Entering scores and managing other paperwork as needed
  • Tracks daily testing statistics of exams administered within the testing center
  • Enters test scores of college placement examinations into student database management system (PeopleSoft).

Other: 5%
  • Sharing information with students and community members
  • Performs other duties as assigned.

To apply, visit jeid-efcd94dd174c6e44aa258a765086ffe0
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