Donor Relations Coordinator

Wayne State University
Michigan, United States
Salary Not Specified
Posted Date
May 19, 2022

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Community Relations & Institutional Outreach, Development & Advancement, Public Relations & Marketing (Campus), Alumni Affairs
Employment Type
Full Time
Position Information

Posting Details

Posting Number

Position Title
Donor Relations Coordinator

Number of Vacancies

86 - Development & Alumni Affairs

Primary Department
H8605-Development Office

Working Conditions
Normal office environment.

Adhere to confidentiality and data usage policy for the division.

Due to evening and weekend donor engagement events, candidate must be willing to work extended hours as needed.

Wayne State University requires all students, faculty and staff to be fully vaccinated against COVID-19 with limited exceptions. Learn more at:WSU Covid-19 Website

Essential Functions (Job Duties)
Coordinate the donor thank-you letter program for all schools, colleges and units, including the drafting of letters, periodic updating of messaging, and managing vendor logistics. Draft personalized alumni and donor correspondence, including congratulatory wishes, condolences, apologies, donor stories and special requests. Coordinate the communications logistics for time sensitive "In Memory Of" and "In Honor Of" gifts.

Oversee the stewardship and acknowledgment components for the "First Time Givers" program. Assist with stewardship and acknowledgments for the consecutive givers program and the faculty/staff giving campaign. Prepare and distribute personal philanthropy statements for alumni councils, boards, etc., as requested. Oversee the ongoing maintenance plans of donor recognition pieces across campus.

Collaborate with Donor Relations team to prepare, produce and distribute annual impact reports for endowed and named annual funds. Prepare and distribute ad-hoc impact reports and stewardship pieces as requested.

Coordinate and oversee the student thank-you letter program to generate and collect a repository of thank-you/appreciation notes that can be used to steward university donors.

Support donor engagement event logistics and provide on-site support for school and college development staff. Create timelines and support logistics for donor engagement events. Draft and send electronic donor event invitations and monitor RSVPs. Collect data, draft, and distribute post-event surveys, and summarize event results for internal review.

Remain current with Donor Relations' best practices and seek additional educational opportunities to strengthen knowledge base.

Serve as a point-of-contact for donors, alumni, and campus partners. Provide answers to a wide array of general questions regarding giving and volunteer opportunities.

Special projects and related duties as assigned.

Unique Duties

Education Bachelor's degree or equivalent professional experience
Graduation from an accredited college or university with a degree in marketing, business administration, communication, or related field or equivalent combination of education and experience.

Experience Experienced (minimum 2 years of job-related experience)
Minimum of two years of experience in development, alumni relations, communications or marketing in a non-profit or higher education setting.
Positive and collaborative professional philosophy, recognizing that this position is integral to the achievement of the goals and objectives of Development and Alumni Affairs.

Knowledge, Skills and Abilities
COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. Ability to work successfully with persons from diverse backgrounds.
PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills required. Demonstrated ability to manage and execute multiple creative projects in various media, often at the same time. Ability to handle multiple tasks simultaneously in a deadline-oriented environment.
ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy.
TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferrably in the higher education environment. Proficient with Microsoft Office suite, especially Word, Excel and Teams; Adobe Acrobat; email platforms like Delivra, Constant Contact or MailChimp.
LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.
TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.
DIVERSITY, EQUITY & INCLUSION: Demonstrates a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors and proactively managing implicit bias.

Preferred Qualifications

Testing Requirements
Not Applicable

Test Scheduling

Job Type

Job Category
Professional/Administration & Supervisory/Management

Duration of Posting

Fiscal Year of Job Open Date

Job Open Date
(When job is posted in the system)

Job Close Date
(or until suitable candidate is found)
Until Suitable Candidate is Found

Is this position reposted?

Reposting Reason:
None (New Posting)

Application Information

Background Check Requirements
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required.

Instructions for submitting your application:

Represented Position Message

Funding/Salary Information

Salary (Minimum)
(Non-Academic Only)

Salary (Hire Max)
(Non-Academic Only)

Salary (Maximum)
(Non-Academic Only)

Hourly Rate
(Non-Academic Only)

Salary Range
(Academic Only)

Is Position Bump Ineligible?
(Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.)
**NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force.

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