Senior Director Study Abroad
About the Opportunity
SUMMARY & RESPONSIBILITIES
Reporting to the Vice Chancellor for Global Experiential Pathways,
the Senior Director of Study Abroad provides strategic oversight
and direction for the development and management of Study Abroad
programs, including traditional study abroad, faculty-led Dialogues
of Civilizations, internal transfer, exchange programs, and
course-embedded study abroad. It also covers “Study Away”
opportunities within the Northeastern Global Network, aligned with
the University's goals of student mobility.
Additionally, the Senior Director: ensures that all programs and
offerings meet strategic objectives, achieve academic and learning
goals, meet student demand, are financially sound, and provide an
excellent and safe experience for students, through rigorous review
of measurable objectives; provides executive level coaching,
training, and development for the leaders within each team; and
manages a small team that includes the Director of Study Abroad and
the Director of Global Advising and the Associate Director of
This Boston-based position requires extensive international travel
to provide strategic oversight of program sites.
Demonstrated commitment to international education and the
promotion of cross-cultural understanding. Understanding of NAFSA
(Association of International Educators), professional ethics and
competencies. Familiarity with international political, social, and
cultural issues as they pertain to education abroad, international
travel, and international service. Knowledge of principles and
issues of study abroad advising, including the ability to advise
students considering studying abroad. Strong oral and written
communication to positively engage people from diverse cultural and
linguistic backgrounds, administer affirmative action policies
effectively, and supervise in a culturally diverse workforce.
Strong time management and prioritization skills. Ability to manage
multiple projects and responsibilities at once in a fast-paced
environment. Excellent problem-solving and strong analytical skills
with proven ability to strategize, prioritize, and multi-task to
meet goals and deadlines. Strong interpersonal skills, sufficient
to inspire others and work effectively and collaboratively with
students, faculty, staff, alumni, and other stakeholders. This
includes professionalism and collegiality in a team environment,
excellent judgment, discretion, and the ability to make decisions
in a timely manner. Ability to interact with global program
representatives, faculty, and students in a highly professional
manner with an understanding of protocol and confidentiality.
Ability to effectively represent the University to outside
institutions and universities. Strong organizational, project
management, administrative, and computer skills.
Proficiency in Excel and other Microsoft Office software required.
Familiarity with Salesforce, Terra Dotta, and student record
systems (e.g., Banner) preferred.
Ability to work both independently and as a member of a team.
Knowledge and skills required for this job are normally acquired
through a Bachelor's degree and 8+ years of academic administrative
experience, with 4+ years of leadership and staff supervision as
well as previously studying abroad at the undergraduate level or
time living abroad.
Northeastern University is an equal opportunity employer, seeking
to recruit and support a broadly diverse community of faculty and
staff. Northeastern values and celebrates diversity in all its
forms and strives to foster an inclusive culture built on respect
that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
To learn more about Northeastern University's commitment and
support of diversity and inclusion, please see
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Senior-Director-Study-Abroad_R106062