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Advancement Technology & Information Specialist

Fairfield University
Connecticut, United States
Salary Not Specified
Posted Date
May 20, 2022

View more

Position Type
Administrative, Academic Affairs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
Employment Type
Full Time
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Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools: The College of Arts and Sciences, The Charles F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Job Description:

DIVISION: Advancement

DEPARTMENT: Advancement Technology & Information Services

JOB SUMMARY: The Advancement Systems and Information Specialist is responsible for assisting the Directors/Asst. Directors in fulfilling the technical and reporting needs of the Advancement Division. Specifically, he/she will focus on the day to day maintenance of the Raiser’s Edge database, ensuring the integrity of that data and that it adheres to university data governance standards. This role will also assist with the identification, design, and implementation of technical solutions that will support the Advancement-related business objectives of the University.


EDUCATION: Bachelor’s Degree

EXPERIENCE: Minimum 3 years’ experience with Raiser’s Edge. Familiarity with Banner Advancement software.

KNOWLEDGE AND SKILLS: Demonstrated interpersonal skills supporting Advancement fundraisers, strong knowledge of Raiser’s Edge, various reporting tools, proficiency with Microsoft Office products, Raiser’s Edge Queue and Omatic.


REPORTS TO: Director of Advancement Technology & Information Services


Information Services
  • maintain the Raiser’s Edge database, ensuring data is accurate, current, and adheres to university governance policy,

  • collaborate with other departments to obtain ongoing data updates,

  • ensure the integrity and security of Advancement data and resources,

  • process electronic data feeds to and from the Advancement database,

  • collaborate with key Advancement resources/stakeholders to understand reporting needs,

  • recommend methods for capturing constituent information and design data repository updates so data can be efficiently and effectively reported,

  • develop and maintain Advancement reports using third party reporting software; schedule reports as needed,

  • assist with the development and maintenance of a centralized electronic repository for informational assets of the Division,

  • coordinate with Advancement staff to gather/develop portal content.

Business Systems Analysis
  • work in partnership with key advancement resources/stakeholders to understand business needs,

  • create online entry forms using HTML as needed

  • conduct structured analysis of current business processes and existing system functionality; recommend process / system / reporting changes that will support business requirements,

  • perform cost benefit analysis to determine which enhancements will provide greatest return on investment,

  • prepare detailed functional specification documents outlining system modifications to be made; review with other Advancement team members to verify completeness and accuracy,

  • collaborate with developers to identify technical solutions that best support business needs and to estimate project sizing,

  • assist in determining the impact of Advancement process / system / reporting changes on other areas of the University and with informing affected resources of planned changes and how they will be impacted; assist with any necessary process changes by providing input and recommendations,

  • design test plans related to newly developed/updated functionality and reporting; execute associated testing scenarios; coordinate with development resources to resolve any issues identified,

  • assist with regression testing to ensure the integrity of all existing processes, system functionality, reports, and data following the implementation of any system upgrades or data repository changes.

Systems Technology
  • act as a resource for internal staff and clients to work through issues and identify workarounds to address system limitations,

  • remain current on all applications used by Advancement team, becoming familiar with and communicating new releases as well as departmental and upgrade impact issues,

  • act as a liaison for external vendors regarding prospect screening, public communications, electronic file transfers, etc.

  • assist with the development of online training materials and conduct live training sessions as needed,

  • assist with providing introductory training for newly hired employees.

Advancement Division Professional Development
  • promote an image of efficiency and courtesy throughout the University

community consistent with the department’s mission,
  • attend staff and divisional meetings,

  • serve as a backup for the department’s Operations Assistant

  • serve as a backup for donor acknowledgement letters and scholarship stewardships,

  • advocate for policy and process improvements to support Division’s objectives

  • assist in the creation and maintenance of Advancement policy & procedure documentation,

  • oversee the workflow of the department’s work-study students.

Promote safe and secure working conditions. This involves:
  • promoting the proper utilization of equipment and materials,

  • notifying supervisor immediately regarding unsafe working conditions.

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.


Advancement - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.


The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and, in this spirit, particularly welcomes applications from women, persons of color, Veterans, and members of historically underrepresented groups. The University will provide reasonable accommodations to all qualified individuals with a disability.

Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions : If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions : If you need to upload more than 5 documents, please either combine them to upload or email them to
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