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Academic Program Coordinator, Senior - Asian Academic Engagement

Northern Arizona University
Arizona, United States
Salary Not specified
Posted Date
May 19, 2022

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Position Type
Administrative, Business & Administrative Affairs, Human Resources Administration
Employment Level
Employment Type
Full Time
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Academic Program Coordinator, Senior - Asian Academic Engagement

Location: Center for International Ed
Regular/Temporary: Regular
Job ID: 606316
Full/Part Time: Full-Time

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU's culture of excellence.

Special Information

This position involves working with partner institutions in China, occasionally on China time. This position will also include international travel as needed to the partner institution.

Job Description

Come join our team of more than 70 full-time, part-time, and student staff representing five continents and 16 native languages! Be a part of an internationally recognized Centre for International Education at Northern Arizona University (NAU). Located within the Asian Academic Engagement team in the NAUCIE, this position provides programming coordination under the supervision of the Director of Asian Academic Engagement.

This position works specifically with Shanghai Normal University Tianhua College (“Tianhua”) on the China 4+0 Joint Institute's management, delivery, coordination, and other activities under the delegation of the director. This position also requires frequent work outside of business hours and occasional travel to China.

Essential Functions

Program Management - 35%
  • Communicates with all relevant departments at NAU, including international admission office, business analysts, ITS, etc. to ensure all business processes are smooth and effective
  • Works collaboratively with the director to compose and edit articulation plans, policy, and procedure documents for the joint institute
  • Evaluates program effectiveness to develop and implement improved methods; analyzes results and takes proper action based on outcome as requsted by the director
  • Maintains program statistics and student data reporting to ensure the operations of the joint institue is in compliance with institutional stakeholders such as IRA, ABOR, and HLC
  • Serves on the Joint Management Committee and the Teaching Supervision Committee, and provides logistical support for all committee participants as needed
  • Conducts orientation presentations for new students and faculty
  • Manages administrative processes regarding student dual- admissions, affiliate status management, petitions, appeals, withdrawals, etc.
  • Monitors students' academic progression and graduation status, and produces relevant reports as requested by the direcor
  • Serves as a backup in absence of Director for all matters related to the joint institute.

International Coordination and Collaboration - 35%
  • Collaborates with Program in Intensive English, College of Education, and College of Arts & Letters on faculty search, recruitment, training, and deployment to the joint institute, including full-time NAU faculty and global expats hired within China
  • Works with the Asian Academic Engagement team to arrange logistical details for NAU faculty's travel to China and global expats' local arrangements
  • Coordinates logistics, teaching scheduling, and communications for all outbound faculty deployed to the joint institute at Tianhua
  • Maintains positive and productive working relationships with Tianhua leadership and program counterparts
  • Collaborates with counterparts at Tianhua on the annual China MOE's joint institute evaluation
  • Serves as liasion between NAU and Tianhua and develops relationships with both institutions' academic departments to ensure student success
  • Coordinates incoming delegations and faculty training groups from Shanghai Normal University Tianhua College.

Budget Management - 25%
  • Oversees invoicing and incoming payments from Tianhua, and disburses payments to consulting agency as stated in relevant contracts
  • Works with NAU's budget office, CIE, PIE, College of Education, and College of Arts&Letters to ensure smooth distribution of incoming funds
  • Manages joint institute's budget and approve expenses for the operations of the 4+0 joint institute
  • Other budgetary related responsibilities related to programming with Tianhua College.

Other - 5 %
  • Other duties as assigned.

Minimum Qualifications

  • Bachelor's degree in business administration or related field.
  • 4 years' experience in program coordination in a higher education setting.
  • Ability to communicate effectively in Mandarin and English.

Preferred Qualifications

  • Master's degree in related field.
  • 5 or more years' experience in program and event coordination in a higher education setting.
  • 5 or more years' experience in student advising, with a significant portion of those advisees being international students.
  • Ability to communicate in Mandarin Chinese (speaking, writing, reading).
  • Working knowledge of Chinese cultural customs and higher education system.
  • Budgetary management experience.

Knowledge, Skills, & Abilities

  • Advanced knowledge of rules, regulations, guidelines, and procedures related to program area.
  • Advanced knowledge of budgeting and account reconciliation principles.
  • Advanced knowledge of organizational practices and principles.
  • Program coordination and execution.
  • Coordination of activities, evaluating data, and establishing priorities.
  • Microsoft Office Suite (Word, Excel, PowerPoint).
  • Works independently.
  • Exercises good judgement and professionalism.
  • Communicates effectively.
  • Promotes a diverse, inclusive environment.

COVID-19 Vaccine Requirement

As of 12/10/21, the Safer Federal Workforce employee vaccination requirement is currently suspended pending the outcome of a federal court-issued injunction. This injunction has suspended the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations. For current status of the vaccine requirement and/or questions, please visit FAQs for Employee Vaccination Requirement.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Salary range begins at $47,634. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

June 20, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit

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