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Triage Counselor/Clinician

Providence College
Rhode Island, United States
Salary Not Specified
Posted Date
May 19, 2022

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Position Type
Faculty Positions, Professional Fields, Social Work & Human Services, Social & Behavioral Sciences, Psychology, Administrative, Student Affairs, Counseling, Health Services, Other Student Affairs
Employment Type
Full Time
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Founded in 1917, Providence College (PC) is a premier Catholic liberal arts institution steadfastly committed to academic excellence through a dynamic core curriculum, a distinctive Development of Western Civilization Program, and abundant experiential learning opportunities. The only U.S. higher education institution administered by the Dominican Friars, PC is committed to providing a variety of opportunities for intellectual, social, moral, and spiritual growth in a supportive environment. Providence College believes that cultural and intellectual pluralism is essential to the excellence of its academic programs, and strives to foster an academic culture and campus community reflecting the global environment in which we live and work.

The approximately 105-acre campus is situated in Rhode Island’s capital city and is close to the many cultural and educational offerings of Rhode Island’s “renaissance city.” Additionally, Providence is located an hour from Boston and just a few hours from New York City.

For years, Providence College has been recognized in the U.S. News & World Report “Regional Universities – North Category” and has been commended by several other ranking publications.

Posting Details

Position Information

Position Title Triage Counselor/Clinician Overview
Provide diagnostic assessment, often on an urgent basis, in addition to immediate psychotherapeutic interventions to students in distress/crisis with the objective of providing culturally sensitive services to students who may be experiencing their first encounter with a mental health professional. Essential Duties:
Provide diagnostic assessment of psychological, emotional, and interpersonal functioning of most students requesting PCC services. Assess students’ emotional, behavioral, substance use, and developmental mental health concerns, which impact current level of functioning and make potential recommendations for further treatment, or other campus resources. Coordinate off and on-campus psychiatric and/or medical evaluations when necessary and referrals to other on and off-campus resources.

Diagnostic assessment and intervention of students presenting in acute crisis with situations such as risk of self-harm and suicide or harming others, trauma, psychotic thinking, severe anxiety, and other acute situations, Consult with students, parents, faculty, and staff who may reach out to PCC to speak about a student of concern. Provide crisis intervention for students who are experiencing acute emotional distress as a result of varying emergencies.

Facilitate campus prevention efforts with co-sponsoring, community departments on topics pertaining to college students mental health during the work day and occasional after hours events (i.e., suicide prevention/awareness, National Eating Disorders week, substance use, sexual violence, etc.). Conduct new student orientation sessions and presentations to various classes and clubs regarding requested mental health topics and crisis intervention. Provide training to hall directors and RA’s. Consult with faculty and staff regarding mental health, sensitivity, and referral/support. Provide outreach (newsletters, etc.) and consultation to parents regarding mental health and developmental norms and challenges.

Review ProtoCall reports with the Director to determine triage of caller needs during first hour of PCC business day. Participate in emergency on-call psychological and psychiatric crisis interventions (approximately every 4-5 weeks, one week at a time). Provide clinical phone assessment when appropraite and neessary after hours and provide recommendations for hospital transport.

Complete documentation of clinical and case management encounters within a strict timeline. Provide students with referral letters for accommodations and medical leaves out of triage, when appropriate.

Provide phone outreach to students seen in assessments who were determined to need outside referrals due to specialization necessary, higher level of care needs, or student preference. Update student electronic record of outreach and disposition/success of the referral. Marginal Duties:
1. Perform all other duties as may be required. Education and Experience Required
  • Doctorate in counseling or psychology or master’s in social work, psychology, or counseling from an accredited institution
  • Experience with the young adult population, preferably with college students’ mental health
  • Experience with diverse cultural backgrounds and identities such as BIPOC, LGBTQIA+, first-generation college students, international students, student-athletes, and students with disabilities
  • Demonstrated clinical experience with mental health issues and psychological disorders
  • Experience with emergency mental health interventions, disordered eating and substance use assessment, and screening
  • Ability to perform a psychological assessment, crisis intervention, psychotherapy, and psychoeducational programming.
  • Ability to work independently while still participating as part of a team
  • Must be licensed as a mental health counselor, licensed clinical social worker, or licensed psychologist
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sitting in a normal seated position for extended periods of time
  • Reaching by extending hand(s) or arm(s) in any direction
  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
  • Communication skills using the spoken word
  • Ability to see within normal parameters
  • Ability to hear within normal range
  • Ability to move about
Employee Status Academic Year (9 months) Union Status Non-Union Shift: If other, please enter regular schedule. EEO Statement
Providence College does not discriminate against any person because of race, color, national and ethnicorigin, sex, gender, except where gender is a bona fide occupational qualification, sexual orientation,gender identity, religion, disability, age, veteran status, or genetic information. The College will develop,and from time to time update, an affirmative action program and will insist on a good-faith effort on thepart of its employees to comply with the program. The College will request and expect its agents andthose with whom it conducts its affairs to meet the commitment of this important program.

Posting Detail Information

Requisition Number AS621P Closing Date Open Until Filled Special Instructions to Applicants Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * We require all employees to be vaccinated. Are you vaccinated or have a *valid medical or religious exemption from receiving a COVID-19 vaccine? Applicants requesting an exemption, must complete a Providence College request form. Exemptions are not guaranteed approval. Completion of exemption/vaccination process must be finalized prior to start date.
    • Yes
    • No
    • Will request exemption
Documents Needed To Apply
Required Documents
  1. Cover Letter
  2. Curriculum Vitae
Optional Documents

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