Instructional Support Specialist

INSTRUCTIONAL SUPPORT SPECIALIST

Full Time Non-Exempt

Remote Position

The Online Learning Consortium (OLC) has over twenty years of experience in providing organizations with online learning support, experience, and knowledge-leadership to meet institution learning and development needs.

The Online Learning Consortium (OLC) Institute for Professional Development is seeking an Instructional Support Specialist to join our talented team of superstar instructional designers. The person in this position would collaborate with the Institute’s instructional designers in the coordination of existing workshops and programs and in the development of new professional development offerings. Furthermore, the Instructional Support Specialist would identify and evaluate emerging learning technologies and review Institute offerings to further OLC’s mission of promoting diversity, equity, and inclusion and to improve the overall quality of the learning experience for participants.

The OLC Institute for Professional Development offers asynchronous, synchronous, and self-paced learning opportunities that focus on creating quality digital, blended, and online learning experiences for professionals at any stage in their careers. This position would work closely with Institute staff to support the Institute’s goal to provide engaging, high-quality professional development to our international community of educators. This is a remote position.

The ideal candidate will have a background in instructional design, experience collaborating with a diverse set of stakeholders within and outside of an organization, familiarity with educational technologies, and outstanding project management skills. 

Essential Duties and Responsibilities

• Support the delivery of offerings by Institute faculty and mentors in OLC’s learning management system in Canvas
• Collaborate with Institute instructional designers with new workshop development and refreshes, which includes working with subject matter experts and Institute faculty and mentors
• Collaborate with Institute instructional designers to incorporate into offerings effective Diversity, Equity, and Inclusion (DEI) practices that align with OLC’s values and mission
• Identify, explore, implement, and evaluate innovative instructional technologies to enhance Institute offerings
• Review regular, evaluative feedback from workshop participants to inform revisions to Institute offerings
• Review existing Institute offerings as part of a cycle of continuous improvement
• Serve as a collegial and collaborative member of the team, always participating in respectful and generative critique for the betterment of the organization
• Provide support to the organization with other core duties as assigned

Minimum Qualifications

• Bachelor’s degree
• Experience using Learning Management Systems (i.e. Canvas, Moodle, D2L) in course design
• Experience using software and tools to support the development and delivery of multimedia learning objects, graphics, presentations, and deliverables
• Knowledge of best design practices for the development of online learning environments
• Exceptional project management skills and the ability to prioritize tasks as aligned with current goals and to collaborate across stakeholder groups
• Demonstrated ability to stay current with emerging pedagogies and technologies
• Ability to work independently as well as in a team environment
• Excellent oral, written, and interpersonal communication skills

Preferred Qualifications

• Bachelor's degree and training in instructional design, educational technology, or related field
• 2+ years’ experience working directly with instructors or subject matter experts in the development of online courses
• Knowledge of best practices in providing professional development for instructors in higher education and related fields
• Experience with HTML, CSS, video editing, or graphic design
• Knowledge of technical writing, content authoring, content organization, and content mapping
• Familiarity with ADA compliance, accessibility, and Universal Design principles

Application Information

Application Closing Date: Open until filled

Required Application Materials:

• Cover Letter
  Please include a cover letter that clearly articulates how your prior experience meets the needs of the position as articulated in the qualifications (i.e., minimum and preferred) and the responsibilities related to the position.
• CV or Resume 
• Diversity Statement
  Please include a brief statement (no more than 500 words) in an uploaded document that addresses your past and/or potential contributions to diversity, equity, and inclusion (DEI) through service, leadership, teaching, research, and other professional activities. In your statement, consider the following questions: What does DEI mean to you? Why is it important to you? How have you advanced DEI in your professional work? 
• ePortfolio (Optional)
  Please include a document that includes a brief introduction and any needed context to your ePortfolio, as well as the link. Your ePortfolio should walk a reader through your instructional design philosophy and process, as well as showcase at least one learning experience you have designed. New to instructional design? That is okay! Please feel free to showcase a project you’ve worked on in class or something you’ve been working on more informally! 
• Salary Requirements
  As you complete the information in the application system, please include your salary requirements. 

Note: Only completed application packages will be reviewed

EEO: OLC believes that a broadly diverse staff is critical to achieving excellence.  We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.  We are fully committed to equal employment opportunities and compliance with the full range of fair employment practices and non-discrimination laws.