Catering Manager

College of the Holy Cross
Massachusetts, United States
Salary Not specified
Posted Date
May 19, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Conference & Special Event Administration
Employment Level
Employment Type
Full Time

Catering Manager

About College of the Holy Cross:

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.

Job Description:

The Catering Manager position reports directly to the Associate Director of Catering/Events. This position is responsible for the coordination and execution of all catered events and conferences in the Hogan Campus Center and other satellite locations. Other responsibilities include schedules, supervise and direct all banquet staff including wait staff, bartenders and utility. Works with clients inside and outside of the college to schedule and logistically plans catered events

Major Areas of Responsibility
  • Catered Events - Oversee the set-up, execution and breakdown of all catered events to comply with established standards of service and product quality
  • Event Planning - Assists with coordinating with other departments and equipment/rental companies the needs for catered events. Works with clients to plan menus and details.
  • Customer Service - Provide continuous training and ensure high standards of customer service.
  • Training - Hires and trains all wait staff, bartenders and utility staff
  • Sanitation & Safety - Ensures sanitation standards. Maintains equipment in proper working order. Oversees cleaning schedule and equipment inventory.
  • Cash/PeopleSoft - Ensures all cash handling procedures are followed and review People Soft financial to maintain cost controls and accountability. Work with the Associate Director on event billing, invoices and event scheduling in EMS.
  • Menu Planning - Assist with menu planning for creativity and annual pricing adjustments.
  • Pay role & Schedules - Determines needs and schedules banquet personnel for all catered events. Ensures all time recording for staff are calculated and recorded correctly.
  • Oversee the Performance Evaluation process, training, progressive discipline and recruiting for banquet/catering staff.
  • Provide leadership, motivation and vision for the staff.
  • Other duties as assigned



Minimum Qualificatinos:
  • Bachelors of Science in Hotel Restaurant Management or related field. 2 years management experience and demonstrated supervisory and leadership skills in catered event planning execution. Proficient in customer service and interpersonal skills is a must.
  • Knowledge of FoodPro, Kronos, EMS or like Event/Management systems, POS systems, and other related systems for event planning.
  • Current on food, equipment and menu trends.
  • Certified in Food Safety, TIPS Training and AllerTrain required.

To mitigate the spread and effects of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full, up-to-date vaccination (including a booster dose once eligible) by an FDA-approved COVID-19 vaccine before beginning employment, unless an accommodation exempting the applicant from this policy has been granted. Applicants who wish to request an accommodation based on a disability or sincerely-held religious belief should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information in your application materials.

Additional Information:

This is a full-time, exempt-level level position with an annual salary. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:
  • 10% College contribution to the 403(b) Retirement Plan (1-year wait waiver available)
  • Hybrid work
  • NEW - condensed summer 4-day work week
  • Tuition benefits
  • Wellness programs & ongoing Training and Development opportunities
  • Generous paid time off
  • Free parking and free use of the athletic/fitness facilities.
  • Click here to learn more.

College Description

The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.

Region Description

Worcester is a city of approximately 200,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities which you can read more about here.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

A member of the Higher Education Consortium of Central Massachusetts (HECCMA).

Application Instructions:

Please attach a cover letter addressing the position requirements along with your resume.

In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit

Review of applications will begin as received and continue until the position has been filled.

To apply, visit

The College of the Holy Cross is a highly selective Catholic liberal arts college in the Jesuit tradition. It enrolls about 3,000 students and is located in a medium-sized city 45 miles west of Boston. The College seeks faculty members whose scholarship, teaching, advising, and on- and off-campus service demonstrate commitment to the educational benefits of a richly diverse community. Holy Cross aspires to meet the needs of dual-career couples, in part through its membership in Higher Education Consortium of Central Massachusetts ( and the New England Higher Education Recruitment Consortium ( jeid-2d1b62defa0abc4bba392f122ccf00d7

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert