At PCOM, we espouse to grow a culturally competent workforce to
advance healthcare that touches the lives of underserved
communities. Diversity and inclusion is the core component of our
institutional identity and a key pillar of PCOM’s strategic vision.
Philadelphia College of Osteopathic Medicine affirms that diversity
and inclusion are crucial to the intellectual vitality of the
campus community. It is through freedom of exchange over different
ideas and viewpoints in supportive environments that our graduates
develop the critical thinking and citizenship skills that will
benefit them throughout their lives.
Since 1899, PCOM has trained highly competent, caring physicians,
health practitioners, and behavioral scientists who practice a
“whole person” approach to care - treating people, not just
symptoms. As the field of medicine has changed, we've changed with
it - adapting our program offerings to better meet the needs of
healthcare providers and the communities they serve. At the main
campus in Philadelphia, Pennsylvania (PCOM), the branch campus in
Suwanee, Georgia (PCOM Georgia), and our newest location in
Moultrie, Georgia (PCOM South Georgia), PCOM students learn to
approach problem-solving in a more professional, more team-oriented
manner, which prepares them to work successfully in integrated
healthcare settings with other health professionals. At
Philadelphia College of Osteopathic Medicine you will be part of a
caring, professional, and committed community focused on making the
PCOM experience the best possible for our students.
We are currently seeking to fill our Administrative Assistant
position at the Philadelphia campus with a highly qualified and
We are seeking an experienced Administrative Assistant to work
alongside a busy university executive. The Administrative Assistant
will support the Chief Admissions Officer and be responsible for a
broad range of generalist administrative and coordinator duties,
along with building expertise in the area of basic college
admissions skills. This position will require initiative, judgment,
independent decision making and guest service skills. This person
will be expected to perform a variety of tasks, help keep long-term
projects on track, and handle more requirements that are urgent. An
ideal candidate is responsive, thoughtful, self-directed, positive,
and seeking a challenging role.
The professional in this position must project warmth and
enthusiasm toward internal and external visitors. This person will
also be a proactive member of the team by volunteering and
participating in events and committees while providing input and
suggestions. Works collaboratively with colleagues and members of
the broader Philadelphia College of Osteopathic Medicine community.
Able to anticipate, initiate and oversee complex, and often
confidential, projects to completion. Exceptional leadership,
communication, organizational and problem solving skills; high
standards of perfection and attention to detail.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities include but are not limited to:
Providing exceptional support to the Chief Admissions Officer;
extensive interaction with Admissions Leadership Team, the
President’s Leadership and Executive Teams, internal and external
Must have the ability to incorporate creative approaches to various
projects by taking initiative and working independently
Primary point of contact for the Chief Admissions Officer.
Managing and protecting the Chief’s calendar, including making
appointments and prioritizing the most sensitive matters
Answering phone calls in a polite and professional manner. Answer,
screen & route telephone calls and use appropriate telephone
Logging prospective student interactions within Admissions software
Participating in strategic recruitment initiatives such as
phone-a-thons and conversion activities as needed.
Responding to various types of electronic applicant inquiries
(chatbot, email, etc.) and escalates as necessary to appropriate
parties within PCOM; serves as a “first responder” in navigating
student inquiries and issues.
Participating in virtual and on campus recruitment activities (i.e.
Open Houses) and conversion events (i.e. DO Welcome Brunch, Second
Look events, etc.), and Pathway programs as needed, which may
include evenings and weekends.
Assisting with file audits and system maintenance, updates and
Assists in responses to internal/external guests including letters,
emails, and phone calls
Welcoming visitors and identifying the purpose of their visit
before directing them to the appropriate department
Providing administrative assistance, such as writing and editing
e-mails, drafting memos, and preparing communications on the
Maintaining comprehensive and accurate records. Prepare reports
and/or special projects, which may include data collection,
coordination, final copy preparation, distribution, etc.
Arrange and manage appointments, travel arrangements,
correspondence, recorded meeting minutes, monitored the budget,
prepared expense reports
Performing minor accounting duties
Organizing meetings, including scheduling, sending reminders, and
organizing catering when necessary
Other duties as assigned
The PCOM Admissions team seeks members who exemplify the following
durable skillsets: creativity, persuasion, collaboration,
adaptability, and emotional intelligence.
A bachelor's degree
Administrative Assistant: 3 years (Required)
Two years of clerical/administrative experience
Advanced computer skills including Microsoft Office – Word, Excel
and Outlook required; PowerPoint and Visio strongly preferred;
experience with CRM platforms such as Slate a plus
Must operate well in a team environment as well as perform job
duties with little supervision
Ability to maintain a flexible working attitude, while performing
job duties in stressful situations or handling complex
Adhere to regulatory, departmental and company policies in an
Must be able to professionally handle sensitive information and
maintain complete confidentiality
Assists with receptionist duties and special projects as
Excellent organizational and multitasking skills
Excellent understanding of English, both written and verbal
Must be a creative, high energy, hands on professional who can
successfully multitask in a fast-paced environment.
This is a fulltime position located on the PCOM Philadelphia
PCOM is an equal opportunity employer and all qualified
applicants will receive consideration. We adhere to a policy that
prohibits discrimination on the basis of race, color, sex, sexual
orientation, gender identity, religion, creed, national or ethnic
origin, citizenship status, age, disability, veteran status, or any
other legally protected class.