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Dispatcher - University Police Services

Employer
University of Wisconsin La Crosse
Location
Wisconsin, United States
Salary
Salary Not Specified
Posted Date
May 18, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Safety & Security
Employment Level
Administrative
Employment Type
Full Time
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Posting Details

Position Information

Recruitment Number

1212

Working Title

Dispatcher - University Police Services

Position Type

Staff/Administrative

Appointment Percentage

100

Division/College

Administration and Finance Division

Position Summary

Under general supervision of the Chief of Police in consultation with the Law Enforcement Dispatch Supervisor and Police Sergeants, this position works in a critical office on campus that serves as a hub of all alarms and notification systems that are crucial to the safety of the campus community. This position works independently to provide communications via two-way radios, telephones and computer for the University Police, Dispatch and telephone operations. It is a crucial position for coordinating internal as well as external communications for the campus. This position works alone and is subject to occasional supervisory checks. This position must be able to prioritize, efficiently manage multiple tasks/assignments and remain calm in outwardly stressful incidents. This position must maintain an excellent understanding of Department/University policies and procedures. It is accountable for accurate police reports, dispatch logs and police records which are always sensitive and highly confidential in nature. This position requires the ability to use discretion and good judgment regarding confidential information This position plays a key role in the maintenance, creation and dissemination of legally required crime and activity statistics.

This position requires becoming and maintaining certification with WI DOJ TIME system. This certification requires an extensive background and criminal history check. All is required to take place within 30 days of the hire date. The position also requires an ability and willingness to maintain and enhance professional competencies by participating in professional development workshops, seminars, and training sessions related to current position responsibilities.

Although the position primarily works alone, it also requires the ability to meet and work effectively with people across multiple levels of the organization. Must possess effective oral and written communication skills.

Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act).

The work schedule for this position will consist of 3rd, 2nd and 1st shift, weekend and holidays as needed. Schedules will be offered up to bid and evaluated based on the needs of the department.

This is a full-time position with expected continuous employment and includes a State of Wisconsin benefits package. The starting salary is $18.15 per hour. An additional night shift differential of $0.45 per hour included for hours worked between 6:00 p.m. and 6:00 a.m.

Description of College / Department / Program / Division / Unit

The Division of Administration and Finance is committed to providing quality campus services to faculty, staff, students and external constituencies in support of the university’s mission of teaching, research, and public service. The division includes Business Services, Budget Office, Facilities Planning & Management, Human Resources, Information Technology Services, and University Police & Parking Services.

Required Qualifications

• Minimum of high school diploma or equivalent.
• Knowledge and experience in the use of computer software including Microsoft Suite (i.e. Word, Excel).
• Experience in operating telephones, call center and call taking.
• Knowledge and experience of office practices and procedures.

Preferred Qualifications

• Experience with policies and procedures in a public safety department.
• Advanced computer skills and knowledge.
• Prior dispatch experience.
• Experience with two-way radio use.
• Proficient typing skills.
• eTIME Certified.

Physical Demands

Reasonable Accommodations
UWL provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contacthrinfo@uwlax.edu or 608.785.8013. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

All position descriptions are required to provide physical demands and working conditions/environment and may not be published in the job announcement. For information on the physical demands and/or working conditions/environment for this position, please contact Human Resources athrinfo@uwlax.edu or 608.785.8013.

Working conditions and environment

• This position primarily works alone and is limited to the immediate dispatch office/areas during the working hours.
• The work schedule for this position will consist of 3rd, 2nd and 1st shift, weekend and holidays as needed. Schedules will be offered up to bid and evaluated based on the needs of the department.

Miscellaneous Information

INFORMATION ABOUT YOUR BENEFITS

Your benefits add an additional 40%+ to the overall financial package from the university.
Highlights include:
  • paid vacation for 12-month positions.
  • excellent flexible health insurance with low co-pays and good coverage.
  • paid holidays and sick days. after 5 years of employment, you become vested in our retirement system which ensures income post-career.
  • benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.
Learn more at:https://www.uwlax.edu/globalassets/offices-services/human-resources/benefits-info/2022-quick-guide-us.pdf .

Benefit eligibility is determined at the point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage.

Information about UWL and the Surrounding Region
The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.

For more than a decade UW-La Crosse has been named one of Kiplinger’s 100 Best Values in Public Universities and has appeared prominently on theU.S. News & World Reportlist of “America’s Best Colleges” for more than 15 years, and is ranked #4 on its list of the Best Regional Public Universities in the Midwest.

With a student population of roughly 10,500, the university offers 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs through the following three colleges, the College of Arts, Social Sciences, and Humanities, the College of Business Administration, and the College of Science and Health, as well as the School of Education. There are over 600 full-time faculty and instructional academic staff, 75 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 84 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.

UW-La Crosse’s strategic plan Sustaining Excellence continues to move our community forward through its four pillars: increasing community engagement, achieving excellence through equity and diversity, investing in our people, and advancing transformational education. More information about the ongoing work of Sustaining Excellence is available atwww.uwlax.edu/info/strategic-plan .
The UW-La Crosse campus is in southwestern Wisconsin, nestled in a residential area of the City of La Crosse and positioned as part of a larger metro area with a population close to 140,000. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation. More information about the La Crosse metro area can be found here:Choose La Crosse .

Learn more about UW-La Crosse here:https://www.uwlax.edu/human-resources/services/talent-acquisition-and-employment/finalist-welcome/

AA/EO Statement
The University of Wisconsin-La Crosse is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWL, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
UW-La Crosse’s diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “… our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse ranks 6th nationally among the Top LGBTQ -Friendly Colleges for 2018-19 by AffordableCollegesOnline.org ( ACO ).

Annual Security and Fire Safety Report (Clery Act)
For the UWL Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, seehttps://www.uwlax.edu/police/annual-security-report/ or contact the University Police Department at 608.785.9000.

Duties/Responsibilities

These are the job duties required for the position.

Responsibility Statement

Entry of reports and records

Duties to Support Responsibility

• Maintain and continuously update information into a log of University Police Department activities which is crucial for the completion of Department Reports.
• Determine classification categories and accurately document police activities using independent judgment and accountability.
• Enter data and written police reports into Department record management software ( RMS ).
• Search for requested information from a variety of sources to recover information on license plates, VIN numbers and personal background checks utilizing WI DOJ Time system. Interpret and inform officers of information provided. Maintain confidentiality of transmissions and records. Access to this information requires a certification from the State DOJ that must be maintained.
• Generate required reports for police and university.
• Serve as the afterhours contact for all University Business and needs
• Receive and relay or document telephone messages for the University Police Department.
• Assist voice network manager and police chief with various reports as needed.
• Monitor a variety of alarms that are crucial to safety and security of the campus community.

Percentage Of Time

40

Essential

Yes

Responsibility Statement

Operation of telecommunications equipment

Duties to Support Responsibility

• Operate a telephone system for the main university number as well as emergency and non-emergency police numbers. Evaluate and prioritize each request and decide appropriate action.
• Transfer and/or provide dialing instructions and assistance to users.
• Coordinate service efforts between public, campus police, and other public safety agencies using radio base console. If needed notify supervisor(s) of malfunctioning/damaged/unserviceable equipment.
• Monitor safety of university police officers through status verification.
• Monitor campus fire alarm master panel for all buildings, emergency blue light phones, elevator phones, AED defibrillator locations, and all other Department alarm systems. Initiate and coordinate appropriate responses.
• Receive and act on emergency calls. Determine level of emergency, decide course of action and prioritize activity to handle emergency situations. Follow through on documenting all necessary information for police reports.

Percentage Of Time

40

Essential

Yes

Responsibility Statement

After Hour calls for Service

Duties to Support Responsibility

• At the direction of a supervisor, campus manager, or police officer call in the appropriate staff to maintain service or repair equipment after normal business hours to maintain crucial university operations.

Percentage Of Time

10

Essential

No

Responsibility Statement

Train new employees

Duties to Support Responsibility

• Train new employees in the operation of telephone and radio equipment and overall departmental procedures.

Percentage Of Time

5

Essential

Yes

Responsibility Statement

Operation of Emergency Warning Systems and Equipment

Duties to Support Responsibility

• At the direction of a supervisor or incident commander prepare a message, and initiate a campus wide safety broadcast or alert.
• Initiate emergency alerts as required.
• Other duties as assigned by the supervisor.

Percentage Of Time

5

Essential

No

Posting Detail Information

Posting Detail Information

Special Instructions

Application deadlines
TO ENSURE CONSIDERATION : Priority consideration is given to those candidates who apply by the listed ‘First Review Date’. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Confidentiality of Applicant Materials
UWL is a state agency and subject to Wisconsin’s Open Records Law. UWL will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Posting Date

05/18/2022

Close Date

Continuous Recruitment

Yes

Continuous Recruitment First Review Date

05/31/2022

Position Contact Name

Lea Butterfield, Law Enforcement Dispatch Supervisor

Position Contact Email

hrinfo@uwlax.edu
Required Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter/Letter of Application
  3. Reference Contact Information
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
    • I prefer my identity remain confidential and have read and understand that if I am the successful candidate for this position, my name may be released.
    • I do not request that my identity remain confidential.
  2. * Are you currently employed by or have you been employed by a UW System institution or a State of Wisconsin agency during the last seven (7) years? Please answer yes or no. If yes, provide the institution or agency name, your supervisor and contact information, including phone number and email address.

    (Open Ended Question)

  3. * Please provide your most recent employer, supervisor name and contact information, including phone number and email address. (Pursuant to UW System Administrative Policy 1275, UW System requires reference checks related to sexual harassment and sexual violence to be conducted at a minimum with a final candidate’s most recent employer and with all previous UW System institution and State of Wisconsin agency employers from the past seven years.)

    (Open Ended Question)

  4. * Will you now or in the future require visa sponsorship for employment at the University of Wisconsin-La Crosse? (UW-L and UW System institutions pay for some or all of the sponsorship costs. Some candidates may require an H1B or another form of employment sponsorship to work in the US. This question is asked so that if you are the successful candidate, Human Resources can work with your work unit to begin the process of obtaining this visa).
    • Yes, I will require sponsorship prior to employment.
    • Yes, I will require sponsorship for continued employment if hired.
    • No, I do not require sponsorship and am eligible to work in the US.
  5. * After you retire from a Wisconsin Retirement System (WRS) employer, you may return to work with a WRS employer as a rehired annuitant, provided certain requirements are met. There are no restrictions on what type of position a rehired annuitant can hold. Under the WRS, there is no limit to how much you may earn as a rehired annuitant. (Learn more: https://www.wisconsin.edu/ohrwd/benefits/life-events/empcha/ra/). Are you currently collecting an annuity from the Wisconsin Retirement System, (WRS)?
    • Yes
    • No
  6. Are you an alum of the University of Wisconsin-La Crosse?
    • Yes
    • No
  7. * Were you ever found to have engaged in any sexual violence or sexual harassment in a previous work assignment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  8. * Are you currently under investigation or have ever left employment during an active investigation in which you were accused of sexual violence or sexual harassment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  9. How did you hear about this employment opportunity?
    • Chronicle of Higher Education Web Site
    • Discipline-Specific Publication/Web Site
    • HERC Web Site
    • HigherEdJobs.com Web Site
    • Job Center of Wisconsin Web Site
    • Minority Publication/Web Site
    • University of Wisconsin - La Crosse Social Media (i.e. Facebook, LinkedIn, Twitter)
    • University of Wisconsin - La Crosse Web Site
    • La Crosse Tribune
    • Personal Referral
    • LinkedIn
    • Indeed
    • WinonaDailyNews.com, LaCrosseTribune.com, ChippewaHerald.com, Journaltimes.com, Kenoshanews.com, Madison.com
    • Department of Workforce Development (WISC)
    • Other


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