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Associate Director, Counseling Services

Emerson College
Massachusetts, United States
Salary Not specified
Posted Date
May 19, 2022

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Position Type
Administrative, Student Affairs, Counseling
Employment Level
Employment Type
Full Time
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Associate Director, Counseling Services
Join our community and experience Emerson College!

Reporting to the Associate Dean and Director of Counseling, Health and Wellness, the Associate Director, Counseling Services, will oversee and provide leadership for Emerson's counseling services. Licensed and pre-licensed staff, pre-doctoral graduate students, post-doctoral students, and prescribers will report to this position.

The Associate Director provides supervision, clinical leadership, guidance, and direction for the counseling services staff. You will oversee, evaluate, and implement operational protocols as well as clinical activities in accordance with your licensing association ethical principles, including current compliance standards for staff licensure and certifications. You will maintain a client caseload, but at a reduced level to account for additional organizational responsibilities. This position also works closely with the Associate Dean and the other Associate Directors to provide leadership to the department and support the integration of services.

Key responsibilities include, but are not limited to the following:
  • Manage the daily operations of the counseling unit
  • Provide direction, mentorship and supervision to staff, including licensed and pre-licensed professional staff, pre-doctoral graduate students, post-doctoral students, and psychiatrists
  • Resolve any complex/escalated matters
  • Monitor existing departmental operational processes ensuring they are compliant
  • Evaluate existing departmental operations for increased effectiveness and make appropriate process improvements
  • Manage relationships with external partners/vendors; create and maintain a referral network for therapeutic and emergency services with area clinicians, mental health clinics, and hospitals
  • Maintain oversight of higher risk clients, including crisis intervention/emergency services and support for residence education staff

Your Other Responsibilities:
  • Direct and assume primary responsibility for backup on-call schedule
  • Synchronize post-hospitalization process and protocols for students
  • Manage schedule and record-keeping system for the center
  • Work collaboratively with internal college stakeholders and students on a variety of complex issues
  • Other projects and duties as assigned

Your Skills and Experience:
  • Doctorate in clinical or counseling psychology, licensure as a psychologist in Massachusetts, or Master's Degree in Social Work, Master's Counseling or Master's in Marriage and Family Counseling (specific to discipline)
  • Background in psychological crises, intervention and management
  • Strong leadership and supervisory skills, with the ability to manage multiple/competing priorities
  • Ability to effectively work with students from a broad range of identities and life experiences
  • A commitment to social justice, equity, and inclusion
  • Exceptional written, verbal and organizational skills; works as a team player
  • 7 years of demonstrated direct clinical experience and 3-5 for progressive management experience

Nice to have:
  • Provide in depth knowledge and expertise within the department
  • Higher education or non-profit experience
  • Experience in change management; adaptable in an evolving environment
  • Cross functional program development
  • Critical thinking and problem-solving ability
  • Willingness to reimagine a new structure using best practices within the discipline

Grade of Position: A18E

Scheduled Weekly Hours: 36.25

Salary: $89,800.00

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.

To apply, please visit:

About Us
Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email:

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Grade Ranges
Information on Emerson College staff grade range jeid-be97a49b6d54e9438750ee34452b3465
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