Assistant Director External Events

Northeastern University
Massachusetts, United States
Salary Not specified
Posted Date
May 19, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Conference & Special Event Administration
Employment Level
Employment Type
Full Time

Assistant Director External Events & Conference Programs

About the Opportunity


The Assistant Director of Intern Housing is part of the External Events & Conference Programs (EECP) department which oversees the external events being hosted on Northeastern's Campus. This Assistant Director will be responsible for the overall implementation of the intern housing program, focusing on meeting revenue goals and also looking to expand the intern housing program in a way that advances the University's mission and generates interest in Northeastern's brand identity. The Assistant Director will be focused on building relationships with external organizations for potential intern housing summer space rentals, as well as being the liaison for sponsored intern housing programs from other University departments. This position will be processing all related contracts, insurance, and billing for these summer groups. The Assistant Director will be the point person for the housing software, StarRez within the department. This will include marketing and promotional efforts designed to increase program participation, overall client management, negotiation and development of group contracts, ensuring that insurance provisions are met, invoicing, collections, and updating related resources. This will also include management of the guest's orientation process on campus, facilities coordination, relationship building with campus partners, and assist with summer residential staff recruitment, training, and supervision. This position will also directly supervise, hire and train a co-op student. As part of a team, the Assistant Director will support the other two Assistant Directors with the coordination of external events and various operational aspects of the summer guest housing programs during peak periods, including processing their contracts and billing during periods of heavy volume. While the summer guest housing programs are in session, there will be on-call responsibilities for the central EECP team. Managing guest housing and external client meetings includes being onsite and being present during required events, often serving as the central point of contact for all details related to an external event, group or conference, including coordination and confirming such things as catering, parking, signage, media, public safety, building services, etc. Creating partnerships and consulting with various departments and university constituents for the coordination of housing, scheduling, and event management for these programs will be critical. The Assistant Director will be an ambassador of the university and, under the Director's guidance, support program expansion efforts as appropriate, fostering collaboration with university constituencies to identify mutually beneficial opportunities. Some nights and weekends required during peak periods or to support events. This position is primarily remote with some on campus requirements during peak periods.


Bachelor's Degree Required. Minimum 5 years work experience in student affairs or related field. Some supervision and program management experience. Higher Education experience; understanding of campus climate. Strong guest service focus and experience with or commitment to diverse populations. Well-developed interpersonal and public speaking skills; communication skills to include oral and written. Being a team player. Innovative problem-solving ability. Good working knowledge of Microsoft programs (Word, Excel, PowerPoint, SharePoint). Candidate must possess excellent analytical and problem-solving skills. Attention to detail a must. Experience using StarRez software and Salesforce (preferred). Experience in university housing operations (preferred).

Documents to Submit:

Resume and Cover Letter

Position Type

Marketing and Communications

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit jeid-86c10496e388b8448c89746459a0dc36

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