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University Health Center Director

James Madison University
Virginia, United States
$100,000.00 - $110,000.00
Posted Date
May 18, 2022

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Position Type
Executive, Executive Directors
Employment Level
Employment Type
Full Time
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University Health Center Director



We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.


To be the national model for the engaged university: engaged with ideas and the world.

Who We Are

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.


The Director of the University Health Center (UHC) is a 12-month, full-time Administrative and Professional Faculty position. It is part of the Division of Student Affairs and reports to an Associate Vice President for Student Affairs. UHC serves a student population in excess of 22,000. UHC’s mission is to help students be well, stay well and do well. Medical services include general medical care, urgent care, GYN services, lab and pharmacy.



  • Oversee long-range, strategic and annual planning activities and ensure that plans are effectively communicated, pursued and monitored.
  • Establish a shared vision, mission and values for the department and ensure that decisions and behaviors are aligned with these.
  • Ensure that the department has an enacted sustainable culture that is consistent with university, divisional and departmental values.
  • Identify, initiate, pursue and monitor organizational change opportunities.
  • Establish and sustain a positive, productive and professional work climate in which staff are professionally and personally satisfied.


  • Manage financial resources by making accurate and responsible budget requests, assuring that fiscal operations are consistent with good practice and university/state policy, and carefully accounting for allocated funds, revenues and external sources.
  • Manage UHC facilities by overseeing space planning and improvements, ensuring safety and cleanliness, and maximizing continued efficient use of space.
  • Oversee departmental acquisition and use of computer, video, telecommunications, business, and clinical technologies.
  • Ensure that UHC is aware of its legal responsibilities and restrictions, and that we are compliant with FERPA, HIPAA, Clery and other applicable laws.


  • Structure the department in such a way that personnel resources are maximized and assigned so as to fulfill our mission and meet planning objectives.
  • Provide direct supervision to members of the UHC senior leadership team.
  • Oversee staffing functions, including hiring processes, performance evaluation systems, separation processes, and pay practices.
  • Organize and make available professional development and involvement opportunities for staff at all levels.


  • Oversee program evaluation, including processes mandated by the division or external agencies, and utilize evaluation findings to improve departmental performance.
  • Enact and oversee quality control systems that ensure effective use of resources, best practices in medicine and health education, and compliance with university, state and federal policies and laws.
  • Oversee resources and processes used to assess the impact of UHC programs on student learning and development.
  • Oversee the gathering and utilization of data about student needs, usage of programs and services, and student experiences.
  • Conduct research on student health issues, trends, programs and resources.


  • Ensure use of effective organizational communication systems.
  • Ensure that programs, services and resources are marketed to potential audiences.
  • Conduct a variety of staff meetings, retreats and activities that help staff be aware of departmental goals, provide opportunities for staff input and discussion, and support improvement efforts.
  • Develop, disseminate and interpret formal reports about the work of the department.


  • Ensure that the department is an enthusiastic, willing and effective partner with other units on campus by encouraging and supporting collaboration.
  • Establish effective relationships with key personnel in other university departments.
  • Serve as a direct liaison to other JMU departments and external agencies whose work is, by its nature, connected to ours.

University Engagement

  • Reflect the institutional mission and values in policy development and implementation, institutional relationships, and program administration.
  • Serves on relevant University committees and task forces and seeks out opportunities to ensure Student Affairs is represented across campus and in our field
  • Engage in scholarly activity, including teaching, research, writing, and involvement in professional associations.
  • Serve on divisional and university governance committees and task forces.
  • Assist senior leadership in the division and complete other duties as assigned.



Master’s degree in: Health Administration, Business Administration, or an applicable health-related field OR commensurate experience in direct healthcare management.

At least three (3) years of experience in administration and supervision of a healthcare related setting.

Demonstrated leadership and administrative abilities related to health services.

Ability to administer department budgets and oversee health services contracts.

Ability to represent the University with external agencies including local public health departments and community health services.

Ability to manage public health crises.

Demonstrated commitment to implementing best practices and policies for health care.

Demonstrated commitment to implementing best practices and policies in order to promote diversity, equity, and inclusion.

Must have strong interpersonal and communication skills.

Ability to relate well to students and work effectively as part of a team



A Bachelors or Advanced Healthcare Diploma (for example BSN, MSN, DNP, MD, DO, etc.)

Terminal degree in an appropriate field

Understanding of college and university environments and appreciation of college student development.

Understanding of legal liability issues and confidentiality standards as they relate to college health care.



To apply go to or visit and reference posting number F1894. Pay Range: $100,000 - $110,000

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.




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