The department of Strategic Initiatives at West Virginia University
is currently accepting applications for a Director of Dining
Services for WVU Dining.
About the Opportunity
Reporting to the Assistant Vice President for Strategic
Initiatives, the Director of Dining Services provides innovative,
strategic, and comprehensive leadership for an extensive dining
program that is expected deliver a consistent high-quality dining
experience for the campus community.
This position administers a dining program comprised of resident
dining, retail, catering, the Director establishes and maintains
high standards of quality through well-developed relationships with
the food service partner; along with Procurement and payment
services, analyzes and interprets financial data, to include
forecasting, benchmarking; emphasizes healthy dining options and
accommodating students with food sensitivities, insecurities, and
allergies; and maintains a strong focus on sustainability, and
local food procurement. The Director maintains exceptional customer
service standards, with an emphasis on quality, presentation, and
innovation, and develops and fosters robust, collaborative
relationships with campus partners. The Director helps coordinate
dining facility remodeling and renovation; evaluates and authorizes
new equipment purchases; diligently maintains compliance with
safety and sanitation regulations; and consistently demonstrates an
understanding of diversity, equity, and inclusion, especially in
working relationships with students, faculty, staff, and community
We strongly believe in work-life balance and keeping time for
things we love outside our work. WVU offers generous benefits,
What You'll Do
Liaison Interactions between Campus Partners and Food Service
- Assistant Director of Dining Services, regarding contracted
funds planning, reconciling and processing; meal plan
administration, sales, changes, refunds and additions for students,
faculty and staff
- Registered Dietician of Dining Services, regarding Medical
Nutrition Therapy, Eating Disorder/Disordered Eating Counseling,
Allergy/Intolerance Counseling, Activity and Sport Related
Counseling, Intuitive Eating Counseling, Body Image Counseling,
Diabetes Counseling, Gut Health Related Counseling.
- In coordination with the food service partner, provide
strategic planning, development of goals for dining services.
- Work with the Associate Vice President and Dean of Students to
ensure appropriate allocation of student life funds for the
academic year; execution of major student life events with
catering, such as welcome week, finals week and other types of
events; promote efficiency and effectiveness in institutional
practices and harmonize practices between the food service partner
and student life.
- Daily or Weekly interaction with Procurement and Payment
Services relating to governance of the contract; this may include
managing processes, tracking, auditing, controlling, reporting and
- Participate and document all meetings outlined in the
governance structure. This could include but not be limited to:
weekly general manager meeting, bi weekly business meetings with
the assistant director and other general managers, monthly
marketing review, quarterly partnership review, annual expectations
meeting, summer planning meetings for the fall and spring semester,
monthly meeting with the registered dietician and food service
partner to discuss dietician/student meetings.
- Maintain internal university policies and rules that balance
best business practices, compliance and customer needs.
- Maintain strong, positive relationships with WVU leadership,
key internal and external stakeholders. This could include, but not
be limited to: The Presidents Office and Home, Student Life,
Enrollment Management, University Relations, Mountainlair
Administration & Erickson Alumni Center Administration.
- Coordinate and schedule all fire suppression, hood cleaning,
grease trap maintenance for all dining locations. Responsible for
all facility maintenance not maintained by the food service
- Maintain strong, positive relationships with WVU regional
campuses to assess quality of services offered.
- Maintain and expand, where feasible, the balance between
sustainable, healthy, and value based campus dining.
- Culture and implement innovative dining offerings/solutions
that keep us at the forefront of higher education dining
- In coordination with food service partner, participate in the
menu planning process.
- Ensure the Student Government Association and other student
leaders are involved and provide feedback in various aspects of the
- Minimum Education - bachelor’s degree in a related field.
- A minimum of six (6) years of experience involving leadership
and management in food services, management of budgets, customer
services, procurement and contractual obligations.
- Demonstrated knowledge of food service operations and
- Demonstrated knowledge of financial and procurement management
- Demonstrated ability to achieve success results and driving
change through effective stakeholder engagement and ability to
serve as a change agent.
At West Virginia University, we leverage our talents and resources
to create a better future for our state and the world. As West
Virginia's land-grant university, WVU has three campuses that touch
each corner of the state. The WVU System includes 518 buildings on
15,880 acres, Extension Service offices in all 55 counties, ten
experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in
Morgantown to the career-oriented programs of WVU Potomac State in
Keyser to the technology-intensive programs at WVU Tech in Beckley
— the contributions of WVU employees directly impact the 1.8
million people of West Virginia every day, no matter their role or
Service, curiosity, respect, accountability, and appreciation are
the core values that unite Mountaineers, inspiring one another to
work tirelessly and support others as they seek to reach new
heights. After all, when you're a Mountaineer, impossible is just
another mountain to climb.
To learn more about West Virginia University, visit go.wvu.edu
. View current career
opportunities at careers.wvu.edu
West Virginia University is proud to be an Equal Opportunity
employer and is the recipient of an NSF ADVANCE award for gender
equity. The University values diversity among its faculty, staff,
and students, and invites applications from all qualified
applicants regardless of race, ethnicity, color, religion, gender
identity, sexual orientation, age, nationality, genetics,
disability, or Veteran status.