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and futures. Along with helping our students reach their goals,
Pensacola State makes career fulfillment a reality.
The Donor Services Manager runs donor-related activities (from
membership drives and sustaining annual giving programs to member
engagement and retention activities) for WSRE PBS, the public
television station licensed to Pensacola State College. The
non-profit station delivers PBS programming and local productions
along with educational and community engagement events for its
Northwest Florida/Coastal Alabama coverage area. The Donor Services
Manager oversees direct mail, digital and on-air fundraising, which
includes producing membership drive broadcasts. The position
supervises the Database Coordinator and reports to the Director,
Development & Community Engagement.
The Donor Services Manager creates and executes an operational plan
and budget for raising membership revenue; oversees member database
management, security and confidentiality; and supervises, trains
and coordinates membership staff and volunteers. This position
manages member acquisition and renewal in accordance with PBS
standards and best practices; develops and executes successful
annual giving and sustaining member programs; develops innovative
strategies for membership growth, retention, and additional gift
prospecting’ and produces on-air pledge drives, scheduling programs
and talent, writing scripts, selecting premiums, recruiting
volunteers, and coordinating call center services.
Flexible hours and nights and weekends may be required.
SALARY RANGE: $35,000.00 – $42,500.00
: Graduation from an accredited
institution with a bachelor’s degree and two years’ experience in
an organization in the area of membership/donor research,
acquisition, retention, and/or donor management. Six years of
experience in membership/donor research, acquisition, retention,
and management may substitute for required degree/experience
requirement. Successful results of a criminal background check are
Pursuant to College policy, it is an employment eligibility
requirement for an applicant to meet the requirements of §
435.04(2), Florida Statutes, related to background investigations.
Any person failing to meet the requirements of the statute will be
deemed not qualified to hold employment in this position. A Florida
Department of Law Enforcement (FDLE) approved background check will
be conducted on every successful candidate as a condition of
employment, and any person who fails to disclose any adverse
information contained in the background investigation at the time
of submitting the employment application will be disqualified from
Experience with donor relationship
interactions, donor centric software and databases and working with
volunteers, as well as a keen understanding and working knowledge
of marketing and communications strategies and public media.
Applicants are required to submit a
cover letter, résumé, and unofficial transcripts to supplement the
online application. If veteran’s preference is claimed, a copy of
the DD-214 must be submitted. Supplemental materials must be
uploaded and assigned to the online application. For assistance,
contact the recruiting department at HRrecruiting@pensacolastate.edu
APPLICATION DEADLINE: Open Until Filled –
applications will begin July 1, 2022.
For first review by
screening committee, the online application and supplemental
materials must be received by June 30, 2022.
The benefits package provided by the College includes major medical
insurance, life insurance and Florida retirement contributions.
Other benefits offered include participation in the wellness
program, tuition waivers, educational opportunities, and paid sick
Supplemental life, dental, vision, and disability insurance are
available at group rates.
Pensacola State College does not discriminate against any person
on the basis of race, ethnicity, national origin, color,
gender/sex, age, religion, marital status, pregnancy, disability,
sexual orientation, or genetic information in its educational
programs, activities or employment. For inquiries regarding Title
IX and the College’s nondiscrimination policies, contact the
Executive Director of Institutional Equity and Student Conduct at
(850) 484-1759, Pensacola State College, 1000 College Boulevard,
Pensacola, Florida 32504.