Assistant Registrar, Enrollment Reporting and Appeals
- Employer
- Santa Fe College
- Location
- Florida, United States
- Salary
- $43,455.00 - $43,455.00
- Date posted
- May 18, 2022
View more
- Position Type
- Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
- Employment Level
- Administrative
- Employment Type
- Full Time
Application Deadline:
Tuesday, May 31, 2022
Salary & Benefits:
Salary is $43,455.80. Compensation package
is comprised of many college paid benefits including health and
life insurance, retirement, leave time, and tuition waivers for
Santa Fe College and the University of Florida.
Classification:
Full-time, Career Service, Paygrade C8, Exempt
Location: Northwest Campus,
Building R, 3000 NW 83rd Street, Gainesville, Florida.
Overview: Santa Fe College (SF) has been
recognized as one of the top-rated community college in the United
States. Santa Fe College is a student-centered institution
with a commitment to open access, academic excellence, and cultural
and ethnic diversity. Santa Fe College is a comprehensive
public college that offers a range of Bachelor’s degrees, Associate
in Arts, Associate in Science and Associate in Applied Science
degree options, as well as Certificate and Non-Degree
programs. A high quality of life, temperate climate,
proximity to the University of Florida, diverse cultural events,
and plentiful recreational opportunities make SF and Gainesville an
ideal community to work and live. SF enrolls over 16,000
students each semester, retains and completes over 60% of students
every academic year, while over 10% transfer into the University
system.
The Assistant Registrar organizes and directs clerical and
functional operations, within the area of Enrollment Reporting and
Appeals, providing critical support to students, faculty, staff,
and third-party agencies and address questions or concerns with a
solution-based approach. The Assistant Registrar is expected to
handle multiple responsibilities, solve complex problems, and
ensure that systems and processes meet service expectations.
Responsibilities and duties include:
• Perform all duties related
to specialization including: maintaining accurate enrollment
reporting to NSC and NSLDS, responding to degree verification
inquiries, submitting end of term grade certifications to military
portals, reviewing and processing appeals, assisting the drafting
of the academic calendar and providing monthly reports.
• Supervise and manage staff
in relation to area of specialization.
• Exercise independent
judgment in addressing the daily concerns of staff, students, and
faculty according to area of specialization.
• Observe and evaluate
operations, procedures, and activities within area of
specialization; recommend improvements and modifications to help
maintain smooth operation of daily functions.
• Actively participate in the
design, implementation, and development of technology related
applications that enhance services within area of specialization;
identify and troubleshoot IT system related issues that impact
student records.
• Interpret and effectively
communicate regarding the gathering and maintenance of student
records in compliance with federal and state regulations, as well
as internal policies and practices relates to area of
specialization.
• Resolve NSC and NSLDS error
reports in an efficient manner.
• Assist the Associate
Registrar and Registrar in maintaining the integrity of all student
records functions include, but not limited to: registration and
grade processing.
• Work closely with Financial
Aid department to assist Financial Aid recipients within area of
specialization.
• Assist Institutional
Research department in an efficient manner regarding information
related to area of specialization.
• Assist other College staff
and faculty as needed with various matters within area of
specialization.
• Maintain productive
relationship and provide assistance in a variety of customer
service and advisement functions to students, internal departments,
external agencies, and community members.
• Serve as the liaison to
internal and external stakeholders related to area of
specialization.
• Ability to work a flexible
schedule, especially during peak service periods to ensure service
to students.
• Comply with all
published College Rules, procedures, guidelines,
and laws/regulations governing public employees, including but
not limited to those related to document retention and
destruction, FERPA, and confidentiality.
• Provide service excellence
through courteous, informed, accessible, and professional
engagement.
• Perform other duties as
assigned.
Reports to: Associate Registrar
Qualifications
Required: Associate degree in a related field and four years of related work experience or a combination of completed education and/or work experience equal to six years.
Additional Requirements: A criminal background check will be conducted.
Preferred: Bachelor’s degree in education, business, or related field. Experience in an educational environment. Experience with secondary and post-secondary student records, admissions, registration, confidentiality, and records management requirements and policies. Experience with state and federal policies and statutes regarding residency, academic records, and governing board rules. Supervisory experience.
Knowledge, Skills and Abilities:
• Communication – able to
effectively communicate in a professional, diplomatic, empathetic,
and tactful manner using preferred method and level as applicable
to the job.
• Team Orientation &
Interpersonal – highly motivated team player with ability to
develop and maintain collaborative relationships with all levels
within and external to the organization.
• Ability to work successfully
in a multi-cultural environment.
• Organization & Time
Management – able to plan, schedule, organize, and follow up on
tasks related to the job to achieve goals within or ahead of
established time frames.
• Adaptability to Change –
able to be flexible and supportive, able to positively and
proactively assimilate change in rapid growth environment.
• Analytical Aptitude &
Problem Solving - proven skills in identifying issues, developing
creative solutions and options, and following through with
implementing resolutions; able to make well-reasoned, sensible, and
timely decisions based on careful, objective review and informed
analysis of available information, considerations, and other
factors.
• Relationship Management –
able to personally provide high level of interactive service to
others, building relationships and addressing identified
needs.
• Systems & Software -
proficient level of knowledge of Microsoft Office and/or relevant
position software programs.
• Results Orientation – proven
ability to set and exceed established targets.
• Leadership – has
demonstrated success as an entrepreneurial, high energy, driven,
hands-on leader. Possess expertise in selecting, training,
developing, coaching, mentoring, and retaining a highly motivated
workforce.
• Ability to effectively
handle confidential and proprietary information.
• Ability to expeditiously
organize, coordinate, manage, prioritize, and perform multiple
tasks simultaneously to swiftly assess a situation, determine a
logical course of action, and apply the appropriate response.
Application Process: All applicants must
submit a completed online SF Employment Application, a letter of
intent, an up-to-date resume, as well as college transcripts to be
considered for this position. Unofficial transcripts are only
accepted for review purposes, official transcripts are required
prior to any offer of employment being made.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. http://www.sfcollege.edu/eaeo/ Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.
Preference will be given to eligible veterans and spouses of veterans.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert