Computer Systems Analyst I
Information Technology Services
Wage: $18.19 – $24.50 per hour
plus full benefits
The Computer Systems Analyst I is the functional expert and analyst
and for the Banner Student Information System at UM Western. This
role covers the Admissions, Accounts Receivable, Financial Aid,
Faculty Self Service and Student Self Service modules. Working
primarily with Business Services, Admissions, the Registrar's
Office and Financial Aid to assist with enhancing the utilization
of Banner and various other Information Technology systems on
campus. This position is also the point of contact for the campus
telephone services. Being responsible for overall telephone system
oversight including user assistance and training, as well as
coordination of telephone moves, additions, and changes on campus.
This position oversees the maintenance of the user information
associated with the campus network port billing, and the telephone
station and voice mail system.
Primary responsibilities include, but are not limited to, the
- Coordinate updates, patches and other software changes to the
- Coordinate routine training on the use of the Banner SIS for
faculty and staff.
- Leads the campus Banner User Group to help guide the
deployment, training, and use of Banner across the campus.
- Work closely with the administrative offices on campus to
review existing processes and attempt to streamline and automate
existing processes as well as implementing new processes as
- Work with administrative offices to assist with both setup and
utilization of various Banner Student Information System
- Responsible for Telephone System oversight including user
assistance, training, and coordination of telephone moves, adds,
- Document changes to programs, environment settings and system
- Coordinate and collaborate with IT staff on related
An associate degree from an accredited college or university; or
one to three years related experience and/or training; or
equivalent combination of education and experience.
Application experience preferred:
The University & Dillon Area
- Troubleshooting experience in the Banner, Oracle and/or Linux
- Ability to read and interpret technical documentation as well
as the ability to then communicate technical information to a
diverse group of users.
- Be familiar with database tools such as Structure Query
- Strong interpersonal and customer service skills.
- Ability to work effectively with end-users and co-workers, to
gain their confidence, to understand their technical and
operational needs and translate them into viable technical
- Can work independently.
- Ability to multitask, prioritize tasks, and execute without
The University of Montana Western is a dynamic, innovative,
undergraduate university with over 60 full-time faculty and 1,500
students. It is located in Dillon, Montana in the scenic Rocky
Mountains and has been awarded numerous top national rankings for
delivering high quality, affordable education.
Montana Western is the only public four-year college in the nation
offering Experience One (X1),
delivered on the block schedule. Class sizes are small and students
take a single course at a time, three hours each day for 18 days,
before moving on to the next course. Each course is four credits
and four blocks are offered each semester. The block schedule
facilitates field and lab work, undergraduate research, study
travel, and interdisciplinary teaching. Montana Western’s faculty
strongly believe in mentoring and inspiring students, and assisting
them in the transition from university life to professional
The University of Montana Western is an integral part of the Dillon
Community. With a population of 5,000 people, Dillon is known for
outstanding public schools, safe environments, recreational
opportunities, and an excellent quality of life.
The University of Montana Western is an equal
opportunity/affirmative action employer and encourages applications
from qualified women, minorities, veterans and people with
disabilities. Criminal Background Investigation is
required prior to the Offer of Employment In accordance
with University regulations, finalists for this position will be
subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference Reasonable accommodations
are provided in the hiring process for persons with disabilities.
For example, this material is available in alternative format upon
request. As an Equal Opportunity/Affirmative Action employer, we
encourage applications from minorities, veterans, and women.
Qualified candidates may request veterans’ or disabilities
preference in accordance with state law. References:
References not listed on the application materials may be
contacted; notice may be provided to the applicant. Testing:
Individual hiring departments at UMW may elect to administer
pre-employment tests, which are relevant to essential job
functions. Employment Eligibility: All New Employees must be
eligible and show employment eligibility verification by the first
date of employment at UMW, as legally required (e.g., Form
Review of applications will begin immediately and continue until
the position is filled.
To apply, submit a resume, a letter of interest, which specifically
addresses the qualifications and responsibilities described above,
and the names, addresses and phone numbers of three current
Submit application materials to:
The University of Montana Western
710 South Atlantic Street
Dillon, MT 59725
Montana, United States