Director, Institutional Research
NAU is a community devoted to student success and sustained by an
unshakable commitment to our shared mission, vision, and values.
We—faculty, staff, and administrators—thrive by combining our
efforts and working side by side to further NAU's culture of
NAU has adopted a hybrid-first approach to work for all non-faculty
positions. The baseline for our hybrid-first work environment is
the option for three days of on-site work and two days of remote
work for most employees. Other work arrangements can be approved on
a case-by-case basis.
The Director, Institutional Research is responsible for directing
the activities and staff of the Strategic Planning, Institutional
Research, and Analytics unit to monitor the development of the
university's goals. Reports on institutional data to support the
university's planning, decision-making, and reporting obligations.
Prepares data and projections for presentation to coordinate
institutional studies and gather data for internal and external
Supervision - 35%
- Hire, supervise, and train Institutional Research staff.
- Provide both qualitative and quantitative reviews of work
completed by IR team members to ensure accuracy and to identify and
explain data anomalies.
Institutional Research Reporting Efforts - 30%
- Coordinate and direct Institutional Research efforts, including
but not limited to:
- Federal IPEDS, State Authorization, and other federally
mandated reporting addressing Veterans, Title II, Title IV, and
Hispanic Serving Institution requirements, and associated
- Annual mandatory and ad hoc reports to the Arizona Board of
Regents and the Arizona Legislature and associated audits.
- Official student census and cohort determination and
- Providing analytical information to the university community
and leadership to assist and inform institutional decision making
in the form of reports, websites, and responses to specific
- Data support for institutional and departmental grants and
accreditation activities, including NCAA/Title IX requirements and
Higher Learning Commission requirements.
- External reports relating to NAU's research activities such as
the annual NSF HERD and NSF-NIH Survey of Graduate Students and
Post-doctorates in Science and Engineering.
- Coordinating updates related to Western Interstate Commission
for Higher Education programs such as the Western Undergraduate
- Participation in national accountability surveys and
benchmarking opportunities such as the Student Accountability
Measure (SAM) surveys, Common Data Set reporting, the Consortium
for Student Retention Data Exchange (CRSDE), the College and
University Professionals Association (CUPA) Faculty Survey, and the
American Association of University Professors (AAUP) Faculty
- Providing data to support NAU's marketing and recognition
- Student and faculty/staff data reporting related to
institutional licensure, bond ratings, etc.
- Arizona ASSIST transfer student reporting and analysis.
- Ensure federal, state, Arizona Board of Regents, National
Collegiate Athletics Association, Higher Learning Commission, and
other institutional reports are completed accurately, consistently,
and on time.
- Oversee institutional processes, such as census and cohorts,
that lead to accurate and regular collection of data.
- Provide analytical information to the university community and
leadership to assist and inform institutional decision-making.
- Provide data to support research grant efforts.
- Participate in national accountability surveys and benchmarking
University-wide Collaboration - 25%
- Develop and maintain collaborative relationships with other NAU
offices to ensure accurate and timely responses to projects
involving institutional data and analysis.
- Serve as an institutional champion and resource for data
quality and data governance activities.
- Represent SPIRA on various work groups and university
- Provide guidance and networking assistance for teams working on
mission-driven external grant proposals.
Training - 5%
- Work with SPIRA staff to develop training programs for the NAU
community related to institutional data.
Other - 5%
- Perform other duties as assigned.
- Bachelor's degree in business administration or related
- Five years of relevant experience, including three years of
management and cross-organizational experience, and institutional
research experience in a higher education setting.
- Any combination of relevant education and experience may be
substituted for the educational requirement on a year-for-year
- Master's degree in an appropriate discipline.
- Proven ability to deliver professional presentation and
facilitate executive-level discussions.
Knowledge, Skills, & Abilities
- Demonstrated ability to effectively supervise a highly talented
- Experience in institutional research methodology, needs
assessment, data collection and quantitative analysis is essential
to manipulating and analyzing large data sets in support of
institutional research, assessment, and planning.
- Exceptional organizational and analytical skill; strong
problem-solving skills; strategic decision-making skills, and
evidence of independent thinking.
- Demonstrated ability to plan, organize, coordinate and direct
multiple projects and activities with varied deadlines; utilize
sound judgment, ensure the utmost discretion and confidentiality in
- Excellent communication skills, both verbal and written, and
demonstrated ability to effectively engage with functional and
- Strong leadership and interpersonal skills, able to collaborate
with a diverse population, and ability to relate well with broad
spectrum of campus community members including faculty, staff, and
COVID-19 Vaccine Requirement
As of 12/10/21, the Safer Federal Workforce employee vaccination
requirement is currently suspended pending the outcome of a federal
court-issued injunction. This injunction has suspended the recent
executive order issued by President Biden requiring all employees
of federal contractors to receive COVID-19 vaccinations. For
current status of the vaccine requirement and/or questions, please
visit FAQs for Employee Vaccination
This position has been identified as a safety/security sensitive
position. Therefore, per AZ Revised Statute, Northern Arizona
University requires satisfactory results for the following: a
criminal background investigation, employment history
investigation, degree verification (in some cases) and
fingerprinting. If you are applying for a job that requires a CDL,
you will be required to register with the Federal Motor Carrier
Safety Administration Drug & Alcohol Clearinghouse and adhere
to the clearinghouse requirements. Additionally, as an employer in
the state of Arizona, NAU is required to participate in the federal
E-Verify program that assists employers with verifying new
employees' right to work in the United States. Finally, each year
Northern Arizona University releases an Annual Security Report
. The report is a result
of a federal law known as the Clery Act. The report includes Clery
reportable crime statistics for the three most recent completed
calendar years and discloses procedures, practices and programs NAU
uses to keep students and employees safe including how to report
crimes or other emergencies occurring on campus. In addition, the
Fire Safety Report
is combined with the Annual
Security Report for the NAU Flagstaff Mountain Campus as this
campus has on-campus student housing. This report discloses fire
safety policies and procedures related to on-campus student housing
and statistics for fires that occurred in those facilities. If you
would like a free paper copy of the report, please contact the
NAUPD Records Department at (928) 523-8884 or by visiting the
department at 525 E. Pine Knoll Drive in Flagstaff.
Anticipated salary range is $95,809 - $119,761. Annual salary
commensurate with candidate's qualifications and related
This position is exempt from the overtime provisions of the Fair
Labor Standards Act (FLSA) and therefore will not earn overtime or
compensatory time for additional time worked.
This is a Service Professional (SPF) position. NAU offers an
excellent benefit package including generous health, dental and
vision insurance; participation in the Arizona State Retirement
System or the Optional Retirement Program; 22 days of vacation and
10 holidays per year; and tuition reduction for employees and
qualified dependents. More information on benefits at NAU is
available on the Human
Resources benefits website
. NAU is a tobacco and smoke-free
campus. Service Professionals are hired on a contract basis,
renewable each 6 months according to
terms of the Conditions of Professional Service
offered a position will be eligible for state health plans
(including NAU's BCBS Plan). New employees are eligible
on the first day of the pay period following their
enrollment, after their employment date. Employees will have 31
days from their start date to enroll in benefits. If a new employee
chooses the ASRS retirement option, participation in the Arizona
State Retirement System, and the long-term disability coverage that
accompanies it, will begin on the first of the pay period following
6 months after the new employee's start date. New employees who
choose to participate in the Optional Retirement Plan (ORP), which
is an alternative to the ASRS plan for faculty and other appointed
staff, will begin to participate on the first day of employment.
Additionally, the long-term disability plan that accompanies the
ORP will begin on the first day of employment.
Learning and Development
Your career at Northern Arizona University includes the opportunity
for professional development. New
employee on-boarding training
includes courses to be completed
within the first 30 days. If your position includes the supervision
of a benefit-eligible employee, we offer the NAU Supervisors
Academy for you to complete within your first 2 years.
NAU will not provide any U.S. immigration support or sponsorship
for this position.
June 13, 2022 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on
this page. You must submit your application by clicking on the
"Submit" button by midnight of the application deadline. If you
need assistance completing your application there are instructions
available on the Human Resources website
or in person in the
Human Resources Department located in Building 91 on the NAU Campus
- on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable
accommodation to participate in the hiring process please contact
the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006
or PO Box 4083, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal
Opportunity/Affirmative Action Institution. Women, minorities,
veterans and individuals with disabilities are encouraged to apply.
NAU is responsive to the needs of dual career couples.
EEO is the Law Poster and Supplements
NAU is an Employer of National Service. AmeriCorps, Peace Corps,
and other National Service alumni are encouraged to apply.
To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=606308&PostingSeq=1