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Director, Institutional Research

Northern Arizona University
Arizona, United States
Salary Not specified
Posted Date
May 17, 2022

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Position Type
Administrative, Academic Affairs, Institutional Research & Planning
Employment Level
Employment Type
Full Time
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Director, Institutional Research

Location: SPIRA
Regular/Temporary: Regular
Job ID: 606308
Full/Part Time: Full-Time

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU's culture of excellence.

Special Information

NAU has adopted a hybrid-first approach to work for all non-faculty positions. The baseline for our hybrid-first work environment is the option for three days of on-site work and two days of remote work for most employees. Other work arrangements can be approved on a case-by-case basis.

Job Description

The Director, Institutional Research is responsible for directing the activities and staff of the Strategic Planning, Institutional Research, and Analytics unit to monitor the development of the university's goals. Reports on institutional data to support the university's planning, decision-making, and reporting obligations. Prepares data and projections for presentation to coordinate institutional studies and gather data for internal and external reports.

Supervision - 35%
  • Hire, supervise, and train Institutional Research staff.
  • Provide both qualitative and quantitative reviews of work completed by IR team members to ensure accuracy and to identify and explain data anomalies.

Institutional Research Reporting Efforts - 30%
  • Coordinate and direct Institutional Research efforts, including but not limited to:
    • Federal IPEDS, State Authorization, and other federally mandated reporting addressing Veterans, Title II, Title IV, and Hispanic Serving Institution requirements, and associated audits.
    • Annual mandatory and ad hoc reports to the Arizona Board of Regents and the Arizona Legislature and associated audits.
    • Official student census and cohort determination and analysis.
    • Providing analytical information to the university community and leadership to assist and inform institutional decision making in the form of reports, websites, and responses to specific inquiries.
    • Data support for institutional and departmental grants and accreditation activities, including NCAA/Title IX requirements and Higher Learning Commission requirements.
    • External reports relating to NAU's research activities such as the annual NSF HERD and NSF-NIH Survey of Graduate Students and Post-doctorates in Science and Engineering.
    • Coordinating updates related to Western Interstate Commission for Higher Education programs such as the Western Undergraduate Exchange program.
    • Participation in national accountability surveys and benchmarking opportunities such as the Student Accountability Measure (SAM) surveys, Common Data Set reporting, the Consortium for Student Retention Data Exchange (CRSDE), the College and University Professionals Association (CUPA) Faculty Survey, and the American Association of University Professors (AAUP) Faculty Compensation Survey.
    • Providing data to support NAU's marketing and recognition efforts.
    • Student and faculty/staff data reporting related to institutional licensure, bond ratings, etc.
    • Arizona ASSIST transfer student reporting and analysis.
  • Ensure federal, state, Arizona Board of Regents, National Collegiate Athletics Association, Higher Learning Commission, and other institutional reports are completed accurately, consistently, and on time.
  • Oversee institutional processes, such as census and cohorts, that lead to accurate and regular collection of data.
  • Provide analytical information to the university community and leadership to assist and inform institutional decision-making.
  • Provide data to support research grant efforts.
  • Participate in national accountability surveys and benchmarking opportunities.

University-wide Collaboration - 25%
  • Develop and maintain collaborative relationships with other NAU offices to ensure accurate and timely responses to projects involving institutional data and analysis.
  • Serve as an institutional champion and resource for data quality and data governance activities.
  • Represent SPIRA on various work groups and university committees.
  • Provide guidance and networking assistance for teams working on mission-driven external grant proposals.

Training - 5%
  • Work with SPIRA staff to develop training programs for the NAU community related to institutional data.

Other - 5%
  • Perform other duties as assigned.

Minimum Qualifications

  • Bachelor's degree in business administration or related field.
  • Five years of relevant experience, including three years of management and cross-organizational experience, and institutional research experience in a higher education setting.
  • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

  • Master's degree in an appropriate discipline.
  • Proven ability to deliver professional presentation and facilitate executive-level discussions.

Knowledge, Skills, & Abilities

  • Demonstrated ability to effectively supervise a highly talented team.
  • Experience in institutional research methodology, needs assessment, data collection and quantitative analysis is essential to manipulating and analyzing large data sets in support of institutional research, assessment, and planning.
  • Exceptional organizational and analytical skill; strong problem-solving skills; strategic decision-making skills, and evidence of independent thinking.
  • Demonstrated ability to plan, organize, coordinate and direct multiple projects and activities with varied deadlines; utilize sound judgment, ensure the utmost discretion and confidentiality in all matters.
  • Excellent communication skills, both verbal and written, and demonstrated ability to effectively engage with functional and technical teams.
  • Strong leadership and interpersonal skills, able to collaborate with a diverse population, and ability to relate well with broad spectrum of campus community members including faculty, staff, and senior administrators.

COVID-19 Vaccine Requirement

As of 12/10/21, the Safer Federal Workforce employee vaccination requirement is currently suspended pending the outcome of a federal court-issued injunction. This injunction has suspended the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations. For current status of the vaccine requirement and/or questions, please visit FAQs for Employee Vaccination Requirement.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Anticipated salary range is $95,809 - $119,761. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

June 13, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit

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