Student Affairs Administrative Coordinator
- Employer
- Suffolk University
- Location
- Massachusetts, United States
- Salary
- Salary Not specified
- Date posted
- May 17, 2022
View more
- Position Type
- Faculty Positions, Education, Teacher Education
- Employment Level
- Administrative
- Employment Type
- Full Time
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Suffolk
University is excited to announce a career opportunity as an
Student Affairs Administrative Coordinator! The administrative
coordinator supports the work of the Student Affairs Office and
Suffolk CARES.
RESPONSIBILITIES &
DUTIES:
% of Time
Duties
75%
Administrative
Duties (included but not limited to):
Assist with
walk-in and telephone correspondence for students, faculty, staff,
parents and visitors; Assess constituent needs and make initial
resolution of problems/issues/queries; Direct/escalate all
necessary concerns to the appropriate department/staff member;
Assist Student Affairs/Suffolk CARES staff with student outreach
primarily incoming care report cases and during high trafficked
times of the semester (for ex: enrollment confirmation; early alert
period, etc.); Schedule appointments and maintain the calendar for
Student Affairs Staff/Suffolk CARES team; Provide administrative
support for Student Affairs Committees (scheduling and room
booking; preparation of proposals and supporting materials;
development of agendas; facilitate virtual meetings through Zoom);
Process forms and mailings and track data for late course
withdrawals, leaves of absence and withdrawals for students in the
College of Arts and Sciences and Sawyer Business School; Create
assessments, Constant Contacts and reports to illustrate late
course withdrawals, leaves of absence, and withdrawals data for
each semester, academic year, etc.; Coordinate scanning of Student
Affairs documents and all correspondence with students in ImageNow
and Maxient databases; Provide word processing of documents, file
management and data collection/storage; Manage incoming and
outgoing mail and large-scale mailing/communication projects for
the Student Affairs Office
10%
Supervision
Select, train
and supervise department work-study students.
10%
Special
Projects
Manage the
Student Affairs Office social media accounts; Assist with
Commencement logistics and organization; May serve on various
Student Affairs Committees; Student Handbook.
5%
Performs other
related duties as assigned.
REQUIREMENTS OF POSITION:
-
Bachelors degree
with 3+ years of relevant experience
Experience in a
fast-paced student service-focused University or College
setting
Demonstrated
experience and proficiency in the use of technology to include PC
use, desktop publishing, MicrosoftOffice Suite, Constant Contact,
social media, student records system, internet use and Zoom.
Attention to
detail, as demonstrated by copyediting and proofreading
capabilities
Excellent
communication (both verbal and written), time management, and
interpersonal skills
Strong
organizational skills and an ability to handle multiple
responsibilities simultaneously
Experience in
problem-solving, decision making, referral techniques, and
confidentiality.
Experience and
proficiency in the use of technology to include PC use, desktop
publishing, MicrosoftOffice Suite, social media, student records
system and internet use.
Ability to work
effectively with a diverse student population and with parents,
faculty and other administrators.
Ability to
communicate, engage, and develop rapport with individuals of
diverse cultural, social, and religious backgrounds, and varied
age, gender, sexual orientation, gender expression, and military
status.
Sensitivity to
the needs of a diverse student body; demonstrated experience
working with diverse student, faculty, staff and community
populations and proven ability to create an inclusive and welcoming
campus environment.
Standard hours of
this position are 8:45 am to 4:45 pm, M-F, however ability to keep
flexible hours to support program objectives, including some
evening and weekends, is necessary.
PI178369319
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