CUSTODIAL SERVICES PROGRAM MANAGER

CUSTODIAL SERVICES PROGRAM MANAGER

University of Wisconsin - Milwaukee

Position Number: 01065327

Introduction (Description of School/College/Dept/Program)
As Wisconsin’s only public urban research university, the University of Wisconsin-Milwaukee has established an international reputation for excellence in research, community engagement, teaching and entrepreneurism. Designated an R1 research institution, UWM educates more than 26,000 students and is an engine for innovation in southeastern Wisconsin.

Join the UWM family and the Milwaukee community and grow professionally and personally in your career and life. We make learning accessible at every age, stage of life and location. At UWM, we all share the motivation to learn and to excel. We value unique perspectives and possess the talent and desire to nurture ideas that make a global impact. The comforts and connections of a major metropolitan city meet the resources and expertise of a world-class research institution at the University of Wisconsin-Milwaukee.

Job Summary
As the person in charge of the custodial unit under the general direction of the University Housing Director of Facilities, the Custodial Services Program Manager is responsible for the planning, organization, implementation and control of the custodial services programs in University Housing. This position is responsible for managing a staff of over 25 full-time employees with an additional 30 student employees. Creating and implementing a custodial operation which includes developing a staffing infrastructure to include processes and procedures, training of staff, and delivering on excellent prepared residential rooms are essential needs of this position. The position is charged with providing superior cleaning customer service to students, staff, and visitors of the department and campus.

The incumbent is responsible for managing a 365/24/7 custodial operation for 5 residential buildings (Sandburg Residence Hall, Purin Hall, Kenilworth Square Apartments, Cambridge Commons and Riverview Residence Hall buildings). Residence hall facilities contain 2,770 rooms with an occupancy of over 4,000 residents during the academic year and over 1.1 million square feet of space.

A well-qualified candidate possessing the ideal combination of skills and experience can expect a starting salary offer at or above $57,000 annually and a generous paid leave package including:

• Vacation: 22 days/year
• Observed Legal Holidays: Nine legal holidays are observed
• Personal/Floating Holidays: 4.5 days/year
• Sick Leave: Initial entitlement of 22 days which may be used during the first 18-months of employment (one day/month earned thereafter)

A high-level overview of the benefits package offered to UW System employees can be found HERE



Minimum Qualifications
• Work experience in a supervisory position
• Prior work experience developing and implementing a staffing schedule
• Prior experience in planning and implementing a training program
• Working knowledge of cleaning protocols and industry standards (APPA)

Preferred Qualifications
• Prior experience supervising a custodial or maintenance operation
• Prior experience scheduling and developing a staffing plan that involves seasonal changes
• Prior work experience in a facility that operates 365/24/7
• Experience writing training materials, manuals, cleaning checklists
• Experience with employee disciplinary processes
• Knowledge of floor care (waxing, stripping, buffing, machines)

Application Instructions
Completed application materials must include a cover letter addressing the minimum and preferred qualifications as listed above; a resume; and the names and contact information of three professional references (including your most current supervisor).

The search committee will not consider cover letters that fail to address the qualifications or where explanations are unclear as the applicant not possessing the qualification(s).

UWM is required to conduct Post-Offer Pre-Employment screenings on all selected candidates for Custodial positions. Employment is contingent upon successfully passing the screening.



Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

Legal Notices AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Title and Total Compensation Project

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/

To apply, please visit: https://jobs.uwm.edu/postings/34436


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