Workday and ERP Product Manager

Posting Details

Posting Details

Title Workday and ERP Product Manager Posting Number S00974JP Department Information Technology Job Summary
Bowdoin College seeks an in-person or remotely located Product Manager to work with the Information Technology group and various departments across campus during and after the College’s Workday Enterprise Resource Planning ( ERP ) Project: https://www.bowdoin.edu/workday/workday-erp/index.html

*Remote location may only be in the following states: Maine, Massachusetts, Maryland, Virginia, New Hampshire, and New York

The position reports to Information Technology but works closely with college functional departments, including Human Resources and Finance, and in concert with a partner Workday and ERP Product Manager, to ensure the current Workday implementation and the modules of Workday already in production meet the functional needs of the College. This will be accomplished by leveraging technical competence, communicating and coordinating efforts across user groups, technical staff, and vendors, and working to identify Workday product needs into the future. The Product Managers must be both product champions and advocates for the needs of functional and technical users; this will require an ability to build consensus while navigating compromise.

• Along with the Workday project team, lead execution of Bowdoin’s five-year implementation and deployment plan for Workday, including Human Capital Management optimization, Financials Implementation, and Student Implementation
• Support functional teams in the implementation and use of Workday and provide technical and analytical guidance to the team members
• Provide best practice recommendations to functional and technical teams
• Own the College’s Workday roadmap, researching and preparing recommendations on features/updates to be adopted, both short- and long-term, by strategically assessing the College’s needs and resources in comparison with Workday’s internal product roadmap; work with business owners and subject matter experts to coordinate this list of needs, wants, and wishes.
• Coordinate Workday teams and technical resources as needed for system maintenance, configuration, and integrations; assist technical leads with planning and executing configuration changes to the systems; ensure that configuration changes are documented via the change control process
• Coordinate and expedite a backlog of fixes and/or enhancement requests for Workday; submit issues to the vendors’ support organizations and ensure issues are resolved
• Responsible for management of bi-annual Workday “releases” and organizational “roadmap” for Workday functionality
• Participate in the development of a robust Change Management plan and carry out Change Management procedures, including the development of materials and job aids, and participating in training and other Change Management efforts or events
• Possible support of functional teams in all aspects of testing, including developing testing scripts, analyzing, troubleshooting, and keeping up with administrative tasks related to testing log
• Participate in development of implementation and post-implementation support, governance, and security models for Workday
• Support communication between functional teams and Alchemy and outside communication (other schools, Workday community, etc.)
• Coordinate Workday training paths for users, informed by yearly audits of training needs and opportunities
• Work with Project Team and Functional Work Groups to ensure full transparency of decision making, escalating issues as needed
• Provide updates to program stakeholders throughout the life of the overall Workday Program
• Provide frequent feedback on project issues, including weekly status reports
• Report to upper-level management on system usage, capabilities, and ROI
• Assist in analyzing and troubleshooting application environment problems to determine proper resolution
• Assist in resolving complex technical problems involving multiple application environments
• Develop and maintain a plan for the use of development, stage, and production environments (tenants for Workday)

Salary Range for this position is expected to be: Minimum $115,000 – Maximum $125,000 Education/Skills Requirements

• Bachelor’s degree or higher preferred
• Candidates should be experts in their field, with a substantive knowledge of at least one of the functional areas they will work alongside
• Demonstrated ability to consistently provide high-level customer support and resolve technical issues for a non-technical audience
• Clear examples of aligning technical needs with business goals
• Demonstrated ability to productively assemble, engage, collaborate with and lead cross-functional teams under rigorous deadlines
• Demonstrated problem-solving and relationship building skills in a variety of situations
• Self-motivated and able to work with minimal supervision
• Ability to develop cost/benefit analysis to aid senior-level management in decision making
• Highly effective written and oral communication skills to address a wide variety of audiences
• Fluency with Microsoft Office 365 applications and project management software
• Some knowledge of SQL or other relational databases preferred
• Strategic thinker who works proactively and can be successful through both independent and collaborative work environments
• Experience Requirements and/or Equivalents
• Two or more years of related experience in project management or technical business analysis (Project Management Institute certification preferred)
• Two or more years of direct hands-on experience (e.g., implementer, consultant, technical lead, etc.) with Workday or Ellucian Banner preferred
• Experience as a manager or team lead that demonstrates the ability to direct and delegate work
• Experience with higher education culture, policies, and systems

Experience Requirements and/or Equivalents

• Two or more years of related experience in project management or technical business analysis (Project Management Institute certification preferred)
• Two or more years of direct hands-on experience (e.g., implementer, consultant, technical lead, etc.) with Workday or Ellucian Banner preferred
• Experience as a manager or team lead that demonstrates the ability to direct and delegate work
• Experience with higher education culture, policies, and systems

Standard Work Days and Hours
Generally 8:30 a.m. – 5:00 p.m. This is an exempt position requiring time commitment necessary to satisfactorily complete job requirements. About Bowdoin
Bowdoin embraces diversity in all forms, and the College is home to talented students, faculty and staff—with a variety of racial, ethnic, cultural, and socioeconomic backgrounds; religious beliefs; and gender identities, among other factors.

We encourage applications from candidates committed to the support of an inclusive campus community and those who will enrich and contribute to the College’s multifaceted diversity. We value a community in which individuals of all backgrounds are warmly welcomed and encouraged to succeed.

Founded in 1794, Bowdoin has maintained its commitment to the liberal arts for well over 200 years. Bowdoin’s reputation as a preeminent liberal arts college rests on the excellence of its faculty, students, and staff; intimate size; strong sense of community; and connections to the people, history, and natural beauty of Maine.

Bowdoin’s campus is situated in a beautiful natural setting. Located in Brunswick, Maine, a town of approximately 20,000, the College is a short drive from the Maine coast, twenty-five miles from Portland and 120 miles from Boston. Shift Employment Category Full Time Year Round FTE 1.00 Benefits Eligible Pay Type Salaried Background Check Package Requirements Faculty/Administrative Is driving a vehicle (e.g. Bowdoin vehicle or off road vehicle, rental car, personal car) an essential function of this job? No Is a pre-placement physical required for this position? No Posting Date 11/18/2022 Applications Accepted Until Open Until Filled No Type of Posting Internal/External Special Instructions to Applicants EEO Information
Bowdoin College complies with applicable provisions of federal and state laws that prohibit unlawful discrimination in employment, admission, or access to its educational or extracurricular programs, activities, or facilities based on race, color, ethnicity, ancestry and national origin, religion, sex, sexual orientation, gender identity and/or expression, age, marital status, place of birth, genetic predisposition, veteran status, or against qualified individuals with physical or mental disabilities on the basis of disability, or any other legally protected statuses. Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this position?
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   • InsideHigherEd.com
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   • Maine Job Link
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   • Bowdoin College Website
   • Radio Ad
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2. If you answered Employee Referral or Other, please specify here:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume / Curriculum Vitae

Optional Documents

1. Cover Letter