Johnson County Community College
Full-time Salaried, Exempt
Number of openings
Work Schedule, Hours per week
Monday-Friday, 8 a.m.-5 p.m., 40 hours per week
$63,621 - 76,345 (actual pay depends on qualifications)
Overland Park Main Campus
Established in 1969, Johnson County Community College is dedicated
to transforming lives and strengthening communities through
learning. Located in Overland Park, Kansas, JCCC has enjoyed a
national reputation for educational excellence and student success
for more than 50 years. That's five decades dedicated to smaller
class sizes, more resources and a thriving campus culture - not to
mention our competitive tuition rates and extracurricular
experiences that transcend the norm.
The Business Analyst serves as a liaison between the business areas
of the college and Information Services to provide technical
support and solutions to meet user needs. Maintains expertise in
the business operations they support and a detailed understanding
of the various systems/applications the area uses for their
business operation. Analyzes the business operations to determine
opportunities for automation and functionality improvements to
support strategic goals and close any gaps. Partners with process
owners to identify business process redesign and documentation
needs for new technology. Educates and translates business
requirements into functional specifications for Information
Services resources as well as manages changes to those
specifications. Possesses an understanding of the technology trends
and uses this knowledge to showcase options to increase efficiency
or enhance user experience. Participation in projects will include
the involvement in defining business and technical requirements,
user stories, automation modeling, testing support, documentation,
user training, attending development demos and assist with
adoption. Focus areas for this position include Human Resources,
Payroll and Position Budgeting, but additional support areas may be
added in order to best meet the needs of the College.
Job duties include but are not limited to:
1. Relationship Management—Establish and maintain partnerships with
business owners, technical resources and vendors. Act as liaison
between customers and vendors to influence and provide direction
regarding the functionality of (ERP) administrative computing
systems and bolt-on products or software applications. Works on
multiple projects as a project team member, occasionally as a
project leader. Performance is acceptable when: a. Vendor
deliverables are aligned with customer needs and processes. b.
Ensure deliverables/solutions are met based upon agreed upon
timeline. c. Provide and develop acceptable resolutions to customer
needs through crative solutions and enhancements.
2. Process Improvement - Use creative problem solving to ensure
correct, efficient, and innovative use of administrative computing
systems. This person also ensures the functional area is aware of
changes to federal regulations and information security policies
and helps to ensure systems, data and processes are updated to
maintain compliance with these standards. Engage in strategic
planning to analyze and identify changes to business operations.
Performance is acceptable when: a. Functional area management teams
report feeling supported and aware of current options and
administrative computing system capabilities via direct feedback
and/or surveys b. Use creative problem solving to ensure correct,
efficient, and innovative use of the administrative computing
3. Business Analysis and Support - Work with functional areas to
provide support for the college's administrative computing ERP
systems. Collaborate with partners within business area to align
technology solutions with viable strategies. Supports complex
business processes by troubleshooting application functionality,
performing data analysis, coordinating data integration solutions,
developing ad hoc reports, detailing software and data
specifications. Performance is acceptable when: a. Support for
bolt-on products as required is documented and confirmed. b.
TeamDynamix tickets are closed in a reasonable amount of time. c.
Data is identified and provided to end users as requested and in a
timely manner. d. Functional areas report feeling supported and
they are confident that their BA will work with them to resolve
issues if and when they occur.
4. Technology Consulting - Help the management team within the
business area stay current on the capabilities and characteristics
of technology systems that are available. Performance is acceptable
when: a. BA demonstrates high levels of knowledge in regards to
systems and applications that are available to meet the needs of
the College business areas. b. Maintain a good relationship with
third party vendors to maintain knowledge of system capabilities
and changes as new releases are introduced.
Duties and responsibilities, as required by business necessity, may
be added, deleted or changed at any time at the discretion of
management, formally or informally, either verbally or in writing.
Scheduling, shift assignments and work location may be changed at
any time, as required by business necessity.
- Bachelor's degree required, a degree in information technology,
accounting or business-related field preferred.
- Minimum of three years' experience using integrated data base
- Minimum of three years project management
- Experience with on-line database query tools.
- Excellent communication and customer service skills.
- Excellent problem solving and analytical skills.
- A working knowledge of an ERP System.
- Experience in training groups or individuals regarding the use
of computers and related technology.
- Previous business process analysis, process modeling, and
-HR/Payroll system support experience
-Ability to provide occasional after-hours support
-Previous experience in Higher Education
Required application documents
Every employee of the college is expected to treat all members of
the college community with dignity and respect demonstrating
professional, courteous and respectful behavior and engage in
constructive conflict resolution, when needed.
In accordance with the college policy, finalists for this position
will be subject to criminal background investigations. Individual
hiring departments at JCCC may elect to administer pre-employment
tests, which are relevant to essential job functions as part of the
applicant selection/hiring process. Many departments require those
selected for hire to submit a certified transcript for all degrees
obtained. For full consideration, applicants are encouraged to
apply prior to the review date listed in posting.
Johnson County Community College (JCCC) is an Equal Employment
Opportunity Employer. JCCC provides equal employment opportunities
to all qualified applicants without regard to race, sex, sexual
orientation, gender identity, national origin, color, age,
religion, protected veteran or disability status, or genetic
If you are an applicant requesting assistance or a reasonable
accommodation in the application process, please contact the Office
of Human Resources at 913-469-3877, or email firstname.lastname@example.org.
For a summary of all disclosures (Background Check, Clery Act, ADA,
EOE, etc.) refer to the links on our
To apply, please visit: https://careers.jccc.edu/en-us/job/494751/business-analyst