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Business Analyst

Johnson County Community College
Kansas, United States
Salary Not specified
Posted Date
May 16, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Financial Affairs
Employment Level
Employment Type
Full Time
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Johnson County Community College

Position Title
Business Analyst


Position Type
Full-time Salaried, Exempt

Number of openings

Work Schedule, Hours per week
Monday-Friday, 8 a.m.-5 p.m., 40 hours per week

Position Grade

Pay Range
$63,621 - 76,345 (actual pay depends on qualifications)

Overland Park Main Campus

Job Summary
Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

The Business Analyst serves as a liaison between the business areas of the college and Information Services to provide technical support and solutions to meet user needs. Maintains expertise in the business operations they support and a detailed understanding of the various systems/applications the area uses for their business operation. Analyzes the business operations to determine opportunities for automation and functionality improvements to support strategic goals and close any gaps. Partners with process owners to identify business process redesign and documentation needs for new technology. Educates and translates business requirements into functional specifications for Information Services resources as well as manages changes to those specifications. Possesses an understanding of the technology trends and uses this knowledge to showcase options to increase efficiency or enhance user experience. Participation in projects will include the involvement in defining business and technical requirements, user stories, automation modeling, testing support, documentation, user training, attending development demos and assist with adoption. Focus areas for this position include Human Resources, Payroll and Position Budgeting, but additional support areas may be added in order to best meet the needs of the College.

Job Duties
Job duties include but are not limited to:

1. Relationship Management—Establish and maintain partnerships with business owners, technical resources and vendors. Act as liaison between customers and vendors to influence and provide direction regarding the functionality of (ERP) administrative computing systems and bolt-on products or software applications. Works on multiple projects as a project team member, occasionally as a project leader. Performance is acceptable when: a. Vendor deliverables are aligned with customer needs and processes. b. Ensure deliverables/solutions are met based upon agreed upon timeline. c. Provide and develop acceptable resolutions to customer needs through crative solutions and enhancements.

2. Process Improvement - Use creative problem solving to ensure correct, efficient, and innovative use of administrative computing systems. This person also ensures the functional area is aware of changes to federal regulations and information security policies and helps to ensure systems, data and processes are updated to maintain compliance with these standards. Engage in strategic planning to analyze and identify changes to business operations. Performance is acceptable when: a. Functional area management teams report feeling supported and aware of current options and administrative computing system capabilities via direct feedback and/or surveys b. Use creative problem solving to ensure correct, efficient, and innovative use of the administrative computing system(s).

3. Business Analysis and Support - Work with functional areas to provide support for the college's administrative computing ERP systems. Collaborate with partners within business area to align technology solutions with viable strategies. Supports complex business processes by troubleshooting application functionality, performing data analysis, coordinating data integration solutions, developing ad hoc reports, detailing software and data specifications. Performance is acceptable when: a. Support for bolt-on products as required is documented and confirmed. b. TeamDynamix tickets are closed in a reasonable amount of time. c. Data is identified and provided to end users as requested and in a timely manner. d. Functional areas report feeling supported and they are confident that their BA will work with them to resolve issues if and when they occur.

4. Technology Consulting - Help the management team within the business area stay current on the capabilities and characteristics of technology systems that are available. Performance is acceptable when: a. BA demonstrates high levels of knowledge in regards to systems and applications that are available to meet the needs of the College business areas. b. Maintain a good relationship with third party vendors to maintain knowledge of system capabilities and changes as new releases are introduced.

Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

Required Qualifications
  • Bachelor's degree required, a degree in information technology, accounting or business-related field preferred.
  • Minimum of three years' experience using integrated data base information systems.
  • Minimum of three years project management experience.
  • Experience with on-line database query tools.
  • Excellent communication and customer service skills.
  • Excellent problem solving and analytical skills.
  • A working knowledge of an ERP System.
  • Experience in training groups or individuals regarding the use of computers and related technology.
  • Previous business process analysis, process modeling, and consulting experience.

    Preferred Qualifications
    -HR/Payroll system support experience
    -Ability to provide occasional after-hours support
    -Previous experience in Higher Education

    Required application documents

    Cover Letter

    Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.

    In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

    Johnson County Community College (JCCC) is an Equal Employment Opportunity Employer. JCCC provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

    If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email

    For a summary of all disclosures (Background Check, Clery Act, ADA, EOE, etc.) refer to the links on our Careers Page.

    To apply, please visit:

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