Business Systems Administrator

Prince George's Community College
Maryland, United States
Salary Not Specified
Posted Date
May 13, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
Job Vacancy Announcement

Position Information

Position Title

Business Systems Administrator

Position Type



ERP Applications and Solutions



Union/Non Union

Non Union

Full Time or Part Time

Full Time



Salary Range

Hiring Salary Range

$66,281 - $72,909/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary


Job Description Summary

This position provides planning, analysis, implementation and resolution for Ellucian Colleague and associated third-party applications.

This announcement is to fill 2 (two) vacancies.

Minimum Qualifications

  1. Bachelor’s degree in Information Systems or related field.
  2. Two years full-time or equated experience in working in an information technology environment.
  3. Two years of supervisory experience.


CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
  • Maintainscurrency of new Ellucian Colleague and third-party application features and functionality and articulates this information to both technical staff and key end users.
  • Tracks and documents all versions and releases of ERP products.
  • Coordinates the installation of Ellucian and associated third party software upgrades, fixes and patches.
  • Installs new Ellucian and associated third party software when available.
  • Analyzes and understands the needs of users and provides functional and technical support for Ellucian Colleague and third-party applications.
  • Provides Tier 2 support for calls related to Ellucian Colleague and third-party applications.
  • Employs creative problem solving skills for the purpose of resolving complex problems.
  • Certifies Ellucian Colleague and Third-Party applications are installed correctly on end user desktops.
  • Assists with maintaining the currency of upcoming fixes, patches and upgrades to the ERP system, including third party products.
  • Performs system testing related to support activities.
  • Assists with coordinating technology resources related to the efficient operation of mission critical processes (e.g., Finance, HR and Student)
  • Serves as an advocate of “Envision Success” in all aspects of ERP software implementation and support.
  • Works with other Technology Services staff to complete projects as needed.
  • Participates as a team member in the implementation of the ERP system and associated systems, including all functional training sessions.
  • Performsother related duties as assigned by the Hiring Manager.
Job Requirements

  1. Must be available to work Monday – Friday, 8:30 a.m. to 4:30 p.m. Work schedule subject to change based on the needs of the department.
  2. Ability to communicate effectively in spoken and written standard English.
  3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  4. A limited background investigation will be conducted prior to offer of employment. A signed authorization for release of personal information will be required if selected for an interview.

Is Background Check Required?


Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?


Posting Detail Information

Posting Number


Open Date


Close Date

Open Until Filled


Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Prince George’s Community College values the safety of its students, faculty, and staff. As part of that commitment, the College has announced effective October 21, 2021, all students, faculty, and staff must be vaccinated against COVID -19 or tested for the virus weekly. As a prospective or new employee, you will be required to comply with this mandate and all the necessary safety protocols, including wearing a mask. Please direct your questions related to the vaccination, testing, mask mandates, and requirements for exemptions to .

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Applications received by Friday, May 20, 2022 will receive first consideration.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
    • Master's Degree or above from an accredited college/university
    • Bachelor's Degree from an accredited college/university
    • Associate's Degree from an accredited college/university
    • One to two years of college credit (30 credit hours is equivalent to one year)
    • Less than 30 credits from an accredited college/university
    • High School Diploma or GED
    • None of the above
  2. * Do you have two years experience working in an information technology environment?
    • Yes
    • No
  3. * Criteria: Please explain your extent of knowledge and or experience working in the information technology field.

    (Open Ended Question)

  4. * Do you have two years supervisory experience?
    • Yes
    • No
  5. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  6. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Transcripts
  2. Letter of Recommendation 1
  3. Other

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