Manager, ACC Connect

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community
• Values intellectual curiosity and innovative teaching
• Is attracted by the college mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for under-represented populations
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Manager, ACC Connect

Job Description Summary:

To manage the ACC Connect program and support services provided off-site to secondary partners to increase enrollment while and after high school graduation throughout the ACC service area in accordance with ACC policies and procedures. To supervise staff and daily operations of ACC Connect.

Job Description:

Description of Duties & Tasks

1. Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
2. Manages and monitors the daily operations of ACC Connect programs; develops and implements policies and procedures to increase direct-to-college enrollment.
3. Review needs for staff training and establish training programs.
4. Coordinates and leads meetings with representatives from high school partners.
5. Develops systems to identify and manage student application steps in an effective and efficient manner.
6. Works with ACC Student Affairs departments to coordinate high school facility logistics related to application and enrollment events.
7. Manages data collection, preparation, and analysis related to the ACC Connect program.
8. Develops work plans, goals, and objectives that are focused on providing efficient service and problem resolution to high school partners.
9. Monitors student enrollment progress and assists in the development of ways to engage students more fully in the direct-to-college application process.
10. Creates and implements summer melt support and activities for direct-to-college enrollment.
11. Develop and implement student/parent orientations for the ACC Connect program.
12. Works with specialists to plan workshops and events during high school office hours and training of high school personnel.
13. Assist independent school districts (ISDs) and specialists with summer bridge activities, including coordinating student visits to ACC campuses, and activities such as presentations by student support staff, for the ACC Connect program.
14. Conducts advance planning and coordinates service delivery, meetings, and presentation logistics for assigned high school campus(es); and tracks participation and outcomes.
15. Develops and evaluates support materials for ACC Connect events and services.
16. Establishes and maintains an active role in high school campus planning for direct-to-college ACC opportunities and programs.
17. Serves as communication liaison between departments, high schools, and secondary partners.
18. Serves on College-wide assigned committees as appropriate.

Knowledge
* Supervisory principles, practices, and methods.
* Educational program planning, design, development, coordination, and implementation procedures.
* Course selection and scheduling processes.
* Multitasking and meeting varying deadlines and timelines.

Skills
* Maintaining an established work schedule, including occasional evenings and weekends.
* Effectively communicating through oral and written presentations.
* Preparing and posting website information.
* Analyzing complex information and implementing long-range and immediate plans.
* Effectively using interpersonal and communications skills, including the use of tact and diplomacy.
* Effectively using organizational and planning skills, including the use of attention to detail and follow-through.
* Effectively supervising, leading, and delegating tasks and authority.
* Effectively working with a diverse and multicultural student body.
* Working collaboratively. Establishing and maintaining effective working relationships.
* Participating in efforts to design, implement, measure, and refine programs and services.
* Maintaining confidentiality of work-related information and materials.

Technology Skills
* Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

* Three years of related work experience including one-year supervisory experience.

* Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Required Education

* Bachelor's degree.

Preferred Education

* Master's degree.

Special Requirements
* Valid Texas Driver's License and reliable transportation for local Austin area travel.

Physical Requirements

* Work is performed in a standard office or similar environment.
* Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
* Occasional lifting of objects up to 10 pounds.
* Travel to middle and high schools in the ACC service area.

Other Preferred Qualifications

* Spanish/English bilingual knowledge.

Please Note : ACC job postings are removed from advertising at 12:00 A.M on the job posting closing date (midnight on the day before the closing date). Please apply before the job closing date and time.

Salary Range

$52,717 - $75,311

Number of Openings:

1

Job Posting Close Date:

May 27, 2022

ACC Benefits Overview

Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

EEO Statement

The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

Clery Act

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .