Online Recruiter/Advisor - City College

The primary responsibilities of the Online Recruiter/Advisor are to serve as the first point of contact for prospective online students to assist them in making fully informed decisions on how to achieve their education goals.  The position also introduces new students to the online learning environment and advises students throughout their degree programs to ensure their long-term success.  This position will be available during regular and irregular hours to answer questions about academics, student services, course enrollment options, course frequency, general education availability, etc.

Qualifications: Bachelor’s degree required.  Master’s Degree preferred.  1-2 year of advising or recruiting experience in higher education or advising, consulting, or recruiting in a business environment.  Understands and maintains current knowledge of University’s policies and processes and Department of Education guidelines.  An entrepreneurial and determined attitude in order to meet targets.  Ability to operate a variety of technologies and computer software programs.  Strong organizational, time management, and interpersonal skills.  Ability to multitask and perform under tight timelines and pressure.  Ability to work with faculty, administration, undergraduate and graduate students; sensitivity to the needs of a diverse and non-traditional student population; interpersonal/human relations skills.  Ability to encourage and empower students to make their own decisions; ability to act as an advocate for both the student and university; ability to identify students’ needs for support services in order to make appropriate recommendations; ability to maintain confidentiality.

Physical Requirements: : Ability to perform the essential functions of the position with or without reasonable accommodations.