Sr. Instructional Technologist

At the Johns Hopkins School of Education Center for Technology in Education (CTE), we change lives through knowledge that matters. We believe that thoughtful, person-centered technology makes education more inclusive and accessible, which in turn improves the lives of all people. Since its launch in 1986, CTE has designed, developed, and implemented technology-enhanced solutions to address a wide range of challenges in educational and work settings across the globe. In the community, our team is on the ground in learning settings, classrooms, and schools to help ensure our programs are implemented with fidelity. Our culture of research and learning targets continuous improvement, with ongoing efforts to explore new avenues of access, build partnerships, and share our expertise.

We are looking for talented, mission-driven problem-solvers who can thrive in our diverse, collaborative, fast-paced, and results-driven work environment. We bring innovation, creativity, integrity, willingness to learn, and a shared commitment to those we serve to everything we do. In return, we offer employees the opportunity to be part of the Johns Hopkins community and to take advantage of our generous benefits package, which includes affordable health-care options and tuition assistance for employees and their families.

CTE seeks a Senior Instructional Technologist who will develop strategies to support, manage, and implement innovative technologies across a broad range of educational programs and initiatives at the center. Reporting to the Program Director for Learning Design and Innovation, this individual provides expert guidance in the configuration and management of the center’s learning management system (LMS) and other technologies supporting online learning.

As a Sr. Instructional Technologist, this individual is responsible for ensuring workflow coherence among teams using various learning technologies to administer programs, conduct trainings, and deliver learning solutions. In this role, the individual is adept at leveraging proven expertise and experience in LMS management, system efficiencies, and current accessibility standards to address learning and business requirements, solve technological problems, and develop innovative solutions to enhance the online learning experience.

Specific Duties & Responsibilities:

Instructional Technologies

• Develop strategies to optimize the configuration of the LMS to meet identified center and program needs
• Perform needs analyses and implement solutions for identified program requirements
• Create processes and protocols to streamline various use cases for the LMS and other learning technologies
• Coordinate custom platform integrations with internal teams, external vendors and contractors, and university IT teams
• Investigate technological issues and develop solutions to resolve or ease learning experience stress points
• Lead strategic planning efforts to ensure that the use and implementation of all learning technologies comply with established security and accessibility standards
• Track LMS development roadmap and system upgrades through consistent communication with the vendor’s customer success, product development, and technology support teams
• Manage end-to-end migration of learning objects, dynamic web content, and complex workflows between multiple learning platforms
• Write user guides and technical documentation for developers, content editors, auditors, and other user roles interacting with the LMS and other learning technologies
• Develop training on center protocols and industry practices in learning technologies and accessibility standards in online learning
• Make recommendations for emerging technologies, trends in learning experience design, and accessibility standards for online environments
• Conduct periodic maintenance, quality assurances, usability, and accessibility checks for the LMS and other learning technologies

Collaboration

• Collaborate with other Johns Hopkins University (JHU) and School of Education (SOE) instructional technologists and instructional designers on university guidelines and best practices in learning technologies and accessibility standards in online environments
• Collaborate with the instructional design team to implement cohesive technology use across all learning platforms and initiatives
• Collaborate with the frontend development team to implement code to support custom user interface designs within the LMS and other learning technologies
• Collaborate with help support teams to develop and implement end-user support processes

Minimum Qualifications (Mandatory):

• Bachelor’s Degree in Instructional Design, Instructional Technology, Education, or related field
• Five years related experience.
• Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.*

* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Special Knowledge, Skills & Abilities:

• Experience in instructional technology with direct experience performing the key accountabilities
• Expertise in learning management systems and learning technologies
• Fluency in configuring, exporting, and importing SCORM packages
• Fluency in content authoring software (Articulate Storyline, Articulate Rise, and web-based content authoring tools)
• Fluency in using and providing end-user support for software and tools
• Extensive experience in online environments, web development (HTML and CSS), software applications, and web applications
• Extensive experience in developing technological solutions to solve problems
• Experience with LTI and RESTful APIs

Classified Title: Sr. Instructional Technologist
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $53,020 - $72,930 annually (commensurate with experience)
Employee group: Full Time
Schedule: M-F/37.5
Exempt Status: Exempt
Location: ​​​​​​​Homewood Campus, Hybrid
Department name: ​​​​​​​Center for Technology in Education (CTE)
Personnel area: School of Education

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm