Clinical Operations Manager

Clinical Operations Manager

Job no: 529472
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Healthcare/Nursing

Department: University Health Services
Appointment Type and Duration: Regular, Ongoing
Salary: $65,000 - $75,000 per year
Compensation Band: OS-OA08-Fiscal Year 2021-2022
FTE: 1.0
Application Review Begins
Position closes May 25, 2022
Special Instructions to Applicants
To ensure consideration, please upload the following with your online application:

• Cover letter which expresses your interest in the position and fully articulates how you meet the minimum qualifications, professional competencies, and any preferred qualifications you may have
  
• Current resume which includes dates of employment.
  
  Applicants will also be asked to submit the name and contact information for three professional references, one of which must be current or most recent supervisor (if not currently employed). Candidate will be notified prior to references being contacted.
  
  Any application missing the above documents/information may be considered incomplete.
  Department Summary
  University Health Services (UHS) is a unit within the Division of Student Services and Enrollment Management and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS.
  
  This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments.
  Position Summary
  The purpose of this position is to ensure efficient, effective day-to-day function of UHS Medical Services Primary and Acute Care clinical operations. This position will collaborate with the Medical Director to provide high-level leadership for, and management of, these clinical areas.
  
  This position reports to the Medical Director and works in close collaboration with medical staff, clinical staff, patient services representatives, administrative support, and managers of ancillary services to create and maintain effective, efficient clinical operations within Medical Services. This position is responsible for supervising the certified medical assistants within primary/acute care and ensuring they practice within and to their scope of certification.
  Minimum Requirements
  
• Current certification from a national certifying body for medical assistant or nursing assistant (e.g. American Medical Technologists, American Association of Medical Assistants, National Center for Competency Testing), or any current higher medical degree/certification (e.g. LVN, LPN, RN, NP, PA, MD, DO), or the ability to obtain by first day of employment
  
• Three years' experience in direct patient care
  
• Three years' experience developing and managing clinical systems or processes
  
• Demonstrated experience in taking initiative and responsibility to increase efficiencies with patient care, clinic flow, or another healthcare metric
  
• Current American Heart Association (AHA) CPR certification, or the ability to obtain by first day of employment
  
  Special Qualifications:
  
• Position requires successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM).
  
• Must be in compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements.
  Professional Competencies
  
• Demonstrated experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
  
• Very strong organizational skills, analytical and problem-solving abilities, and attention to detail
  
• Highly effective interpersonal skills
  
• Ability to create and maintain strong/positive working relationships
  
• Ability to develop and maintain an atmosphere of mutual regard
  
• Ability to inspire and support supervisees
  
• Ability and confidence to make independent decisions that are based on equitable, evidence-based factors, then act on those decisions on a daily basis
  Preferred Qualifications
  
• Three years' experience in a managerial/supervisory position
  
• Experience working within a unionized environment
  
• Demonstrated leadership with Health Information Technology systems (ex: EHR super-user)
  
  FLSA Exempt: Yes
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/529472/clinical-operations-manager
  
  
  
  jeid-e51b1cdc50da4749a7538c3cc79cc5c8