Office Assistant 2, Student Accounts

Position Summary

The Department of Student Accounts within Business Services at the University at Buffalo is seeking an Office Assistant 2 (Calculations). This position is customer service oriented and the primary responsibilities will include (but are not limited to):

• Provide phone coverage for Student Accounts general number
• Respond to Student Accounts emails
• Post payments to appropriate accounts, including third-party payments and follow internal controls for proper cash handling
• Return third-party overpayments to the correct sponsor
• Provide account information as needed
• Process late fee removal requests
• Review of accounts going to collection
• Provide assistant to 1Capen as needed
• Assist in orientation events
• Additional duties as assigned to assist within Student Accounts and Business Services

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo .

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications

Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title.

Reassignment Requirement: You must hold the same title at the University at Buffalo.

Reinstatement Requirement : You must be a former state employee to request reinstatement to the title that was held (or transferable title).

ALL APPLICANTS MUST MEET AT LEAST ONE OF THE ABOVE REQUIREMENTS . ANY APPLICATIONS RECEIVED THAT DO NOT MEET AT LEAST ONE OF THE ABOVE REQUIREMENTS WILL BE CONSIDERED UNQUALIFIED AND WILL BE DISCARDED .

A completed application is required for this position. If you receive a canvass letter, DO NOT APPLY for this position. You must apply to the web address provided on your canvass letter.
Preferred Qualifications

• Flexible with the ability to thrive in a fast-paced, changing environment.
• Ability to perform task effectively within prescribed time frames.
• Provide outstanding customer service with experience interacting with a broad and diverse population.
• Strong organizational and oral communications skills.
• Computer proficiency in general PC applications, MS Office (Excel, Word, Outlook).
• Ability to use common office equipment.
• One year of industry related experience preferred.
For more information, click the "How to Apply" button.