Communications Officer

Communications Officer

Job No: 496965
Position Type: part-time
Location: Lewisburg, PA
Categories: Public Safety

The Communications Officer works as part of a team to operate the Public Safety Communications Center at Bucknell University. The person in this role will perform a full range of duties in a 24 hour communication center to maintain communications between Public Safety personnel, the Bucknell community and external constituencies.

Job duties include but may not be limited to:
● Monitor and operate the surveillance system.
● Operate the NCIC/JNET (computerized index of criminal justice information) system/computer to retrieve information for patrol officers.
● Operate the emergency alert and notification systems.
● Perform all functions on the C-Cure Card Access System.
● Dispatch officers and personnel to all incidents, alarms, and emergencies on campus.
● Maintain an accurate log of operations in the Informant System according to Federal Communications regulations.
● Answer all routine and emergency telephone calls and provide information to visitors at the Public Safety office as well as the Bucknell Community.
● Coordinate service and communicate, as necessary, with staff, students, faculty and outside agencies and organizations.
● Retrieve and communicate all information in the CEMS Program for Material Safety Data Sheets.
● Issue all equipment for lock up staff and contract security.
● Contact Student Medical Driver for transportation to medical facilities.
● Coordinate and contact Facilities for routine and emergency calls after hours.
● Submit Work Orders for repairs across campus as needed.
● Retrieve all student and employee vehicle information in the AIMS Parking Program.
● Monitor the fire, intrusion and panic alarms on campus and at Bucknell owned off campus facilities.
● Monitor river levels for potential flooding and notify the proper university officials.

Minimum Qualifications:
● High school diploma or equivalent
● Strong written and communication skills and the ability to speak clearly and distinctly.
● Ability to exercise sound judgment and work independently
● Ability to handle all types of emergencies and situations in a calm, efficient and mature manner
● Ability to maintain confidentiality of sensitive information.
● Ability and willingness to learn and accurately follow all policies of the University and procedures of the department.
● Experience operating computers
● Proficient and accurate typing and data entry skills
● Ability to work all shifts to support the 24/7 operation
● Ability to obtain Association of Public-Safety Communications Officials (APCO) and Emergency Medical Dispatcher (EMD) certifications

Preferred Qualifications:
● Previous law enforcement, security, safety or dispatch training or related experience.

Physical Demands:

• Ability to remain seated for long periods of time required
  
  Work Type:
  This part-time, casual position will be generally scheduled to work 20 hours per week (primarily second shift).
  
  
  To apply, visit https://careers.bucknell.edu/en-us/job/496965/communications-officer jeid-84ee734bb2bbbe4fa1fd2f9b6d05b899