International Enrollment Advisor

Hiring Department

UMSL GLOBAL

Job Description

Job Description
This position might require some domestic traveling, evening / weekend hours and offers the possibility to travel internationally

General Information
UMSL Global is on a mission to bring the world to the University of Missouri-St. Louis. We cover everything from international admissions and international student support, to study abroad and global engagement. We serve a growing population of several hundred international students, as well as faculty members and staff. With more than 50 years of successful campus internationalization, we have a lot to be #UMSLproud of.

The next step in achieving our mission is to bring an increasingly large and diverse class of international students to UMSL. We're looking for an individual who is passionate about international education and providing great student experiences to help us meet these goals.

Position Description
In this role, you’ll be processing and evaluating international student applications. You’ll convert international credentials into their U.S. equivalents, advise newly admitted international students, work on international transfer credit cases and help international applicants navigate the admissions process.

This role sits on the UMSL International Admission team and reports to the Director of International Admissions and Global Enrollment Resources. As part of UMSL Global, you’ll work alongside other international education professionals engaged in international student recruitment, international admissions and international student support. We are a tight-knit team dedicated to helping international students to achieve their academic and career goals, but we are not the only ones helping international students at UMSL. You’ll also work with the Office of Admissions, the Graduate School, UMSL Athletics, the Registrar’s Office, Information Technology Services, faculty members, advisors and others to help UMSL grow and support our international student population.

As an International Enrollment Advisor, you’ll be focused mostly on timely admissions processing, but you will also track and communicate with international applicants throughout the admissions process using the Slate CRM system. You will also have the opportunity to represent UMSL at college fairs, high schools, and community colleges, virtually and in person. You will also have related duties and projects assigned to you by UMSL Global leadership.

In this role, you’ll get to:

• Work closely with your fellow International Admissions teammates to manage day-to-day tasks related to international admissions and transfer credit.
• Review, analyze, and process international academic credentials, evaluating for quality and potential for fraud, taking appropriate action if necessary.
• Track and support international applicants throughout the admissions process using the Slate CRM system.
• Build and foster relationships with units across campus to support international admissions processes.
• Become an expert in international admissions, transcripts, and transfer credit, becoming a trusted source for students and colleagues across campus.
• Work with Slate, PeopleSoft, and other systems to keep student records updated and accurate.
• Work as part of the larger UMSL campus community to support University recruitment efforts and identify potential ways to improve the shared application process.
• Serve as the admissions liaison for international student-athletes, working with coaches and Athletics administrators to help meet the unique recruitment needs of international students applying to an NCAA Division II school.
• Be willing to take on the role of DSO for the university and perform other duties as assigned.

You’ll be successful in this role if you have:
• An interest and talent for systematic application processing with high-volume periods.
• A strong belief in the transformative power of international education and the desire to provide international students with a high level of service.
• Flexibility, can-do attitude and high level of service-orientation.
• Ability to process international student applications largely independently and/or to train quickly.
• Strong attention to detail.
• Flexibility to work longer hours during peak seasons while enjoying the balance-out in less busy times.
• Eagerness to learn and grow, personally and as a contribution to a great team.

Shift

Monday-Friday; 8am-5pm

Salary

Pay Range: $19.25-$20.70 Hourly

Grade: GGS-007

University Title: ENROLLMENT ADVISOR

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Minimum Qualifications

A Bachelor’s degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• At least one to two years of student admissions experience at a higher education institution or one year of international student admissions experience at a higher education institution.
• At least two to four years of international student admission experience and/or other student-service centered higher education experience.
• Very good written and spoken English language and communication skills.
• At least two years of a full-time work experience in a professional setting.
• Ability and interest to work effectively with people from a variety of cultures and backgrounds.
• Knowledge and experience with PeopleSoft, Slate and document imaging is preferred.
• Experience working with international students in a formal setting.
• Knowledge of international education systems and academic credentials evaluation.
• Proficiency or ability to master admissions technologies, including but not limited to: application systems, CRM, imaging technology, and reporting tools.
• Must have US Citizenship or Legal Permanent Residency as per US Immigrations (ICE) guidelines for DSOs.
• Familiarity with NCAA regulations.
• Experience studying or living overseas.
• Fluency in at least one more language in addition to excellent English language skills.

Application Materials

Resume required; will review cover letters, etc.

Other Information

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Inclusive Excellence Statement

As one of the most culturally and ethnically diverse campuses in Missouri, UMSL is committed to maintaining a climate where all students, faculty, staff and visitors can explore their interests, refine their talents and flourish. Inclusive excellence is embedded in our strategic plan which focuses on actions to recruit and retain diverse students and employees and promote activities that encourage civil and constructive discourse, reasoned thought and sustained dialogue in an environment of inclusion, respect and appreciation.

Benefit Eligibility

The University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, retirement, paid time off, tuition assistance for employees and their dependents and employee and dependent life insurance. For more information about our benefits, please visit:

https://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

English Version

EEO is the Law Spanish Version

EEO is the Law Chinese Version