OFFICE SUPPORT ASSISTANT SR

Hiring Department

Missouri Southwest Region, MU School of Medicine Springfield Clinical Campus

Job Description

Job Description

This position is located in Springfield, Missouri at the MU School of Medicine Springfield Clinical Campus.

Duties will include:

• Providing administrative and clerical support for the Springfield Clinical Campus, including but not limited to the Director of Student Services. These duties may include calendar management; scheduling appointments; editing correspondence; and entering confidential information in MU databases.
• Coordinating on/off-site department events including student visit days, M3 Orientation, Match Day, Second Look Day, Legacy Teachers, Student Health & Wellness events, etc. This will include scheduling; invitations; calendar management for campus conference rooms, meeting facilities, and equipment; setting up audio/visual conferences; and ordering food.
• Troubleshooting student access issues including badge access and EMR access. Requesting access as needed.
• Attending meetings along with Director of Student Services to take minutes, organize next steps and keep projects on track.
• Purchasing items for student health and wellness and other student services-related events with purchase card.
• Processing purchase card reconciliation and related documents.
• Researching, gathering, and organizing information and data to prepare reports, presentations, and summaries of various materials for both internal and external audiences.
• Providing general assistance to students and other stakeholders in the absence of the Director of Student Services.
• Occasionally greeting visitors, providing phone coverage (including answering and routing calls; taking messages; and responding to routine inquiries); and processing/routing postal, email, etc.
• Performing other related duties and participates in special projects as assigned.
• Competencies for the position include:
  
  
• Creating a warm, receptive environment for students, staff, faculty and guests.
• Maintaining confidentiality of student, faculty, and staff records; proprietary and fiscal information. Understanding and complying with FERPA.
• Understanding how the student services team integrates with other internal and external departments / partners to accomplish departmental objectives.
• Serving as a champion for student success.
• Exhibiting effective time management, priority setting, and administrative skills.
• Maintaining records in accordance with LCME.
• Completing projects or assignments in a timely manner.
• Using effective written or verbal communication skills.
• Possessing strong interpersonal skills.
• Solving problems and identifying new, less obvious solutions.
• Showing high attention to detail with few errors.
• Working independently and easily adapting to frequently changing priorities.
• Applying knowledge of and experience to complete work using University and Departmental practice and precedence to complete assignments of varying degrees of complexity in lieu of direction.

Salary

Salary Range: $18.29 - $20.70 hourly

Grade: GGS - 007

University Title: Senior Office Support Assistant

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

Monday - Friday

8am - 5pm

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least two years of experience from which comparable knowledge and skills can be acquired is necessary. Broad and deep understanding of higher education student services, medical education and/or health care is desired. Proficiency in all aspects of Microsoft Office including skills in Word, Excel, PowerPoint and Outlook a must. Knowledge of Adobe Acrobat software and Qualtrics desired. Notary Public certification a plus.

Application Materials

Online application, resume, cover letter, and 3 references.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

Vaccination Statement

After careful consideration of COVID-19 virus trends and the overwhelming evidence of COVID-19 vaccine safety and effectiveness, the School of Medicine, along with MU Health Care, the Sinclair School of Nursing and the School of Health Professions, recently announced the decision to require COVID-19 vaccinations by Oct. 1, 2021, for all employees, unless granted a medical or religious exemption.

All new hires will be required to submit proof of vaccination prior to your start date. If you would like to request a medical or religious exemption, you must do so upon acceptance of employment so our team has time to review prior to your scheduled start date. You will not be allowed to begin work until you have submitted proof of vaccination or received an approved medical or religious exemption.

Thank you for helping us to create the safest environment possible for our colleagues, students and our patients by protecting yourself and others through COVID-19 vaccination.

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