Academic Success Coordinator for Peer-Led Instruction

Company Description:

Framingham State University is a vibrant comprehensive liberal arts institution located in the MetroWest suburbs of Boston, which integrates an academically challenging liberal arts education with workforce preparation programs. Founded in 1839, FSU enrolls about 4,000 undergraduates and 1,200 graduate and professional students. FSU offers 35 bachelor's degrees with 55 specialized concentrations, 63 minors, and 26 master's degree programs, in a highly personalized teaching environment. Our community takes pride in empowering student success by providing a superior education, leading research and innovation opportunities, and a strong first-year experience.

At FSU, we are deeply committed to inclusive excellence, encouraging a supportive, diverse and collaborative learning environment, and providing culturally relevant education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and that we are the only public institution in Massachusetts recognized in 2018, 2019, and 2020. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Principal Bagnall found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers.

Job Description:

GENERAL STATEMENT OF DUTIES:

Academic Success Coordinator for Peer-Led Instruction is a member of the Academic Success Team in the Center for Academic Success and Achievement (CASA). Primary duties include hiring, training and providing ongoing supervision to Supplement Instruction Leaders, Peer Discussion Leaders, and students who provide peer instruction and tutoring across all academic disciplines with particular emphasis on STEM. The Coordinator will work closely with faculty in related departments and provide continual evaluation and assessment of Peer-Led Instruction and Supplemental Instruction as a specific form of tutoring. As a member of the Center for Academic Success and Achievement team, the Coordinator will participate in new initiatives aimed at retention, including overseeing the GenerationOne affinity group for first-generation students, faculty and staff. Retention activities include reviewing and responding to faculty concerns raised through Starfish and participation in recruitment events.

SUPERVISION EXERCISED:

Math Emporium professional staff; Supplemental Instruction Leaders; Peer Discussion Leaders; Subject Tutors in CASA; Grad assistants

SUPERVISION RECEIVED:

Associate Dean of Academic Success, Center for Academic Success and Advising

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

PEER LED INSTRUCTION

• Solicit nominations from faculty of potential SI Leaders, Peer Discussion Leaders, and subject tutors;
• Recruit, interview and select students for all peer-led instruction efforts;
• Conduct ongoing training for all peer-led instruction leaders;
• Offer ongoing evaluation, support, and feedback to Peer-Led Instruction Leaders through individual and group meetings;
• Gather and disseminate resources for leaders;
• Work with faculty, administrators and other Peer-Led Instruction leaders to solve problems that may arise;
• Gather and analyze data to determine effectiveness of Peer-Led Instruction;
• Provide administrative support for Peer-Led Instruction, including but not limited to identifying space for sessions, managing contracts for Leaders, and monitoring time and attendance;
• Plan and execute special events associated with Peer-Led Instruction, including but not limited to a welcome reception for new STEM majors during fall orientation;
• Contribute to other academic support initiatives aimed at student success and retention, with special emphasis on STEM majors; and
• Collaborate with other academic support personnel in CASA regarding student hires and resource allocation.

ACADEMIC SUPPORT

• Triage new and current students who come for support to determine immediacy of need; address the needs or refer as appropriate;
• Represent CASA during new student and parent orientation;
• Support First-Year Programs, including Foundations Seminar;
• Provide coverage when necessary for Disability/Access Services, particularly with proctoring of exams; and
• Actively participate as a member of the CASA academic support team and collaborate with other staff on projects and/or initiatives (probation programming, Black and Gold Beginnings programming, student academic leader trainings, etc.)

CAMPUS ENGAGEMENT

• Serve on University-wide committees, especially those aimed at student success;
• Oversee GenerationOne, the University's affinity group for first-generation college students, faculty and staff;
• Support efforts for STEM Scholars program, including mentoring initiatives for such;
• Seek or support grant applications and, upon awarding of such grants, fulfill requirements for such

RETENTION INITIATIVES AND COACHING

• Monitor and respond to Starfish flags for STEM majors throughout the semester; 500-600 per semester
• Conduct extensive student outreach following Early Academic Alert and Midterm Grade surveys via email, phone call and/ or one-on-one meetings depending on level of concern.
• Meet with students for academic coaching throughout the semester.
• Support various retention initiatives including phone outreach to unregistered students, registration help for late admits and late registration.

WORKING CONDITIONS:

Office setting with occasional weekends required for accepted student receptions and new student orientation.

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's Degree required,
• Excellent written, verbal, and interpersonal communication skills
• Ability to practice professionalism and confidentiality regarding student incidents, records
• Proficiency with various forms of technology, including Microsoft Excel and Teams; propensity to master use of Canvas and Starfish tools.

PREFERRED QUALIFICATIONS:

Master's Degree preferred in higher education or student personnel
Experience in higher education setting

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a title of Staff Associate. The salary range is $50,000-$53,000.

It is the policy of Framingham State University that all employees be fully vaccinated against COVID-19, including booster if eligible, before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources. Furthermore, FSU employees must wear a mask inside certain campus spaces.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement,
• Names and contact information for three (3) professional references.

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

For best consideration, application materials must be received by May 30, 2022. However, applications may continue to be reviewed until the position is filled.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.

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