Administrative Assistant to the Health Center

Salary for Announcement

The salary range for this position is $44,000 – $52,000. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Posting Details

Posting Number

A02120

Position Title

Administrative Assistant to the Health Center

Position Number

E01237

Pay Grade

14

Employee Category

Professional staff

Department

Health Center at Auraria

EClass Code

Full Time Professional Staff

Position Summary

This position exists to provide office and phone room support for the Health Center’s front desk and communications center. Position provides customer service, scheduling of patients, directs questions to the appropriate resources, serves as a liaison to back office clinical personnel, answers phones, inputs data to the Health Center’s electronic medical records data base, copies, files and verifies insurance coverage.

IND208

Duties/Responsibilities

CUSTOMER SERVICE – FRONT DESK AND COMMUNICATIONS CENTER

• Provides patient care information over the telephone or at front line operations based on established protocol and according to HIPAA Privacy Law.
• Educates consumers of University Policy related to Insurance and Immunizations
• Schedules appointments,
• Engages in liaisons for students/patients with clinical providers, insurance providers, University and State officials
• Represents Health Center, Metro Insurance and Auraria Immunizations at campus outreach programs
• Welcomes guests and patients, securing appropriate HIPAA compliance documentation
• Establishes patient charts and records; scans and files documents

INSURANCE AND IMMUNIZATION SUPPORT

• Collects client health insurance information, confirms benefits and records eligibility in electronic medical records and University data base.
• Communicates University health insurance and immunization policies and procedures.
• Follows associated HIPAA and FERPA law requirements.
• Provides front desk coverage in these two specialty depts. when staffing needs warrant

ELECTRONIC MEDICAL RECORDS DOCUMENTATION & BANNER NAVIGATION

• Documents all patient interactions into Health Center electronic data base.
• Documents all patient demographics into Health Center electronic data base.
• Communicates patient requests and follow up actions with health care staff utilizing electronic task manager.
• Navigates various Banner screens as needed to appropriately document accurate patient information
• Utilizes electronic scheduling system and follow scheduling protocols

Required Qualifications

• Previous Administrative Assistant experience

Preferred Qualifications

• Previous medical front office experience; electronic scheduling
• Experience with HIPAA confidentiality
• Experience with Word/Excel applications

Work Hours

8-5 M-F

Posting date

05/04/2022

Closing date

Closing Instructions

Open Until Filled

To ensure full consideration, applications must be received by 11:59pm (MT)

Special Instructions to Applicants

Please see Special Instructions for more details.

IMPORTANT : In order to be considered as an applicant you must apply via the online application system, http://www.msudenverjobs.com.

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

Talent Team Representative

Carlos Alcala

Talent Team Representative E-mail

calcala1@msudenver.edu

Benefits

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Employee Benefits Offerings

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.