Telecommunicator, Campus Police (2nd Shift)
- Employer
- Guilford Technical Community College
- Location
- North Carolina, United States
- Salary
- Salary Commensurate with experience
- Date posted
- May 5, 2022
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- Position Type
- Administrative, Business & Administrative Affairs, Safety & Security
- Employment Level
- Administrative
- Employment Type
- Full Time
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The jobholder serves as the Telecommunicator to the police officers
in the Campus Police Department, as the department dispatcher and
call taker as assigned for first or second shift. The jobholder
also provides customer service to students, faculty/staff and the
general public both in person and by phone. This position serves as
backup for the Administrative Assistant position for administrative
support for officers and the public as needed. The jobholder must
also work effectively with all areas of the college and employees
of the Campus Police Department.
Education Required:
Education Preferred:
Experience Required:
Experience Preferred:
Education Required:
- A high school diploma or equivalent is required
- Must be DCI certified or able to be certified as a DCI operator
- Must be NCAWARE certified or able to be certified as an NCAWARE operator
Education Preferred:
- Associate Degree in a related area with considerable relevant experience is preferred
Experience Required:
- 3 years of experience working as front line administrative support or call center operator.
Experience Preferred:
- Experience with Computer Aided Dispatch (CAD) systems as a call intake or call dispatching operator, i.e. 911 Center operator.
- Experience in proper protocol for Police radio communication, i.e. 10-code knowledge, experience with police radio systems.
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