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Telecommunications and Operations Manager

Miami Dade College
Florida, United States
$82,925.00 - $103,656.00
Posted Date
May 2, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Level
Employment Type
Full Time
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All applications must be submitted online at
Job Opening ID: 1003265

Job Description:
The Telecom and Operations Manager manages the telecommunication and network access services groups in the Information Technology department.

Duties & Responsibilities:
•Supervises the Communications and Operations Services groups
•Responsible for the physical plant for communications at the College
•Responsible for the Telephony Systems at the College
•Works with other managers in the planning, installation and maintenance of communication systems
•Provides operational leadership and project management oversight
•Responsible for the data center electrical, security and environmental systems
•Coordinates activities of outside contractors to ensure that contract terms are timely fulfilled
•Supervises the maintenance of documentation for changes to the infrastructure

Minimum Requirements:
•Bachelor’s Degree in Computer Science, Engineering, MIS, or other closely related field and a minimum of seven (7) years experience in implementing complex enterprise telecommunication technologies
•Two (2) years of experience in a supervisory role of a large enterprise in a campus setting
•All degrees must be from a regionally accredited institution
•Knowledge and understanding of College organization, goals and objectives, and policies and procedures
•Knowledge of related voice, data, and networking technologies
•Proficient with EIA/TIA and BICSI standards
•Proficient written and oral communication skills
•Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
•Ability to effectively present information to top management, IT personnel, and District organizations
•Strong project management skills
•Ability to carry out supervisory responsibilities in accordance with College’s policies and applicable laws

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