ABOUT CAL STATE EAST BAY:
Cal State East Bay's beautiful main campus is located in the
Hayward hills with panoramic views of the San Francisco Bay
shoreline. Situated above the city of Hayward, the campus offers an
ideal setting for teaching and learning and yet easy access to the
many cities along the bay. The University has a satellite campus in
Concord, a professional development center in Oakland and a
significant presence online. Founded in 1957, Cal State East Bay is
one of 23 universities of the California State University system
(CSU). With an enrollment over 15,800 students, Cal State East Bay
is recognized as a regionally engaged and globally oriented
university with a strong commitment to academic innovation, student
success, engaged and service learning, diversity, and
SALARY AND BENEFITS:
The starting salary placement depends on qualifications and
experience and is anticipated to be in the range
of $4,372.00/month to $7,545.00/month.
Cal State East Bay offers a broad range of benefits that includes
medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),
dependent and health care reimbursement accounts, life insurance,
vacation and sick, 13 paid holidays, one personal holiday and
tuition fee waiver.
For more information on the benefits program, please
ABOUT THE POSITION:
In accordance with the Americans with Disabilities Act
Amendments Act (ADAAA), sections 504 and 508 of the Rehabilitation
Act, applicable state laws and CSU policies, Accessibility Services
(AS) provides eligible students with disabilities academic
accommodations, disability counseling, and campus and community
resources for an accessible educational experience. AS
ensures that CSUEB’s campus climate is inclusive and facilitates
accommodations in all areas of learning.
Under the direction of the AS Director, the Assistive Technology
Coordinator oversees Assistive Technology services for students
receiving support through Accessibility Services. This includes,
but is not limited to, conducting assessments for students with
disabilities and their need for assistive technology; determining
best options for students from low tech solutions to high tech
solutions; and training students on the use of such assistive
technology. This position may provide assessments and
training for staff and faculty with disabilities in conjunction
with the department of Human Resources.
Working with campus Information Technology Solutions (ITS), the
Assistive Technology Coordinator will assist with Voluntary Product
Accessibility Templates (VPAT), Information and Communications
Technology (ICT) reviews, Accessibility Conformance Reports (ACRs)
and/or Equally Effective Alternate Access Plans (EEAAP).
Additionally, the Assistive Technology Coordinator oversees the
provision of Accessible Testing accommodations and provides
technological support to that program as needed.
This is a full-time (40 hours/week) temporary position through
June 30, 2022, with the possibility of reappointment. The
typical schedule for this position is Monday through Friday, 8:30am
Coordinate Activities and Functions for the Provision of
- Provide direct customer service to students, staff and faculty
with disabilities while exhibiting sensitivity to, and
understanding of, the diverse student population at CSUEB.
- Conduct assistive technology assessments for CSUEB students
with disabilities receiving accommodations through Accessibility
Services to determine assistive technology needs.
- According to assessments, recommend appropriate assistive
technology to enable students to have equal access their courses
and campus services.
- Act as the primary trainer across various assistive technology
platforms for students, staff and faculty as needed.
- Respond to user-reported accessibility issues pertaining to
assistive technology. Work with user and developers, if necessary,
to troubleshoot a solution in a timely manner and document
- Install, program, configure, and maintain assistive technology
on select computers in the AT lab and across campus.
- Maintain and track University loans of assistive technology
equipment: hardware and software. Keep up-to-date inventory
of all equipment.
- Hire, train, schedule and lead student assistants as needed and
as approved by supervisor.
- Submit monthly reports in a timely manner and/or as requested
- Work within established program budget. Monitor budget monthly
and bring any concerns to the attention of supervisor
- Maintain Assistive Technology server.
- Coordinate media captioning requests with campus ITS and
- Provide input to supervisor on program enhancements.
- Continually keep abreast of emerging accessible technologies,
major trends in the field, related laws, and common practices
through the development of a diverse professional network and
engagement in relevant professional development opportunities.
- Assist in performing research and development with new industry
technology that may be suitable for implementation; identify
accessibility solutions as part of implementation.
- Keep current on local, state and federal regulations regarding
ICT accessibility for individuals with disabilities.
- Create and maintain guidelines, processes, checklists, how-to
documents/videos and web-based resources to support students using
- Present and/or demonstrate to campus communities, as requested,
on topics related to assistive technology, working with students
with disabilities, and accessible course materials, among others.
- Collaborate with Online Campus with high-level feedback for
online, hybrid, and web-enhanced courses regarding conformance with
accessibility standards and regulations such as Section 508 and
WCAG 2.0 Level AA accessibility standards; make recommendations for
compliance as needed.
- Work closely with partners and advocates to support campus-wide
initiatives with technology expertise and recommendations.
- Work to promote an accessible, inclusive academic
VPAT/ ICT Review/ACR/EEAAP
Work with campus ITS, and other campus partners, to review and
test third-party information and communication technology purchases
for accessibility and conformance with accessibility standards and
guidelines specified in Section 508 and WCAG 2.0A/AA.
Contribute to the acquisition of VPATs, and the consideration
and creation of ICT reviews, ACRs, and EEAAPs, as needed.
- Participate on the Accessible Technology Initiative (ATI)
- Chair the ATI subcommittee of the Access and Compliance
- Participate on other committees to make recommendations on
accessibility compliance; may participate on other technology
committees as directed.
Other Duties as Assigned
- Contribute to team effort by accomplishing related tasks as
- Proven record of exceptional customer service that creates a
welcoming and supportive environment.
- Knowledge and skills in technical information systems and
application program packages.
- High degree of knowledge of assistive technologies (hardware
and software; low tech and high tech) on multiple platforms
including Windows, Mac, iOS and Android; knowledge of designing and
testing methodologies on each platform.
- Strong understanding of IT accessibility as it relates to the
higher education environment.
- Experience reviewing and testing third-party information and
communication technology purchases for accessibility and
conformance with accessibility standards and guidelines specified
in Section 508 and WCAG 2.0A/AA
- Knowledge of accessibility standards and guidelines (WCAG
2.0A/AA, WAI, Section 508, ARIA); accessibility auditing and
testing tools and strategies including but not limited to Section
508 and WCAG 2.0A/AA validation toolsets.
- Demonstrated interpersonal and communication skills in working
with users to interpret needs and provide appropriate
- Ability to perform system, database, and network maintenance
- Ability to analyze and troubleshoot system connections and
- Ability to effectively communicate technical concepts and
solutions verbally and in writing to both technical and
non-technical individuals, including presenting in front of an
- Extensive knowledge and experience with accessible principles
of Universal Design and understanding of accessibility issues
related to emerging web technologies, multimedia and learning
- Extensive knowledge of the ADAAA of 2008, Sections 504 and 508
of the Rehabilitation Act, as well as applicable state laws and CSU
- Strong commitment to accessibility principles for students with
disabilities in higher education.
- Ability to work effectively with diverse populations in a
higher education setting.
- Basic principles and practices of project management;
principles and procedures of record keeping; oral and written
- Experience with problem solving, teamwork, and collaboration
while managing multiple and sometimes competing priorities.
- Experience testing Web sites and software applications for
- Experience supporting assistive technology users with
- Ability and willingness to learn new technologies quickly.
- Hands-on experience supporting industry leading assistive
technologies such as JAWS, Window-Eyes, ZoomText, NVDA,
Kurzweil, and Dragon Naturally Speaking.
- Ability to leverage data collection tools such as surveys,
questionnaires, and interviews, and process into compelling
narratives in both written, verbal, and statistical forms.
A basic foundation of knowledge and skills in technical
information systems and application program packages is a
prerequisite. This foundation would normally be obtained through a
bachelor’s degree in computer science, information systems,
educational technology, communications, or related fields, or
similar certified coursework in applicable fields of study.
Foundation knowledge and skills for the Information Technology
Consultant, depending on the nature of the position assignment, may
include working knowledge of common software application packages,
equipment platforms, reference database systems and sources, and
training methods and a basic understanding of networks, data
communication, and multimedia systems.
PREFERRED SKILLS AND KNOWLEDGE:
Strongly prefer at least three years of experience in assistive
Prefer a master's degree in relevant field and/or Assistive
Extensive experience with, and understanding of, universal
design principles and accessibility principles related to emerging
web technologies, multimedia, and learning environments.
Demonstrated experience assisting individuals in the
application of accessibility technologies and principles.
Three or more years’ experience working in a higher education
CONDITION(S) OF EMPLOYMENT:
Satisfactory completion of a background check (including
LiveScan, as appropriate), that may include, but is not limited to:
criminal records check, verification of academic credentials,
licenses, certificates, credit history, professional references
and/or verification of work history is required for
employment. Cal State East Bay will issue a conditional offer
of employment to the selected candidate, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Unsatisfactory results may also affect the continued
employment of current Cal State East Bay employees who were
conditionally offered the position.
All background checks are conducted through the university's third
party vendor, Accurate. LiveScan is conducted through the
University Police Department.
As an Equal Opportunity Employer, Cal State East Bay does not
discriminate on the basis of any protected categories: age,
ancestry, citizenship, color, disability, gender, immigration
status, marital status, national origin, race, religion, sexual
orientation, or veteran's status. The University is committed to
the principles of diversity in employment and to creating a
stimulating learning environment for its diverse student body.
All California State University campuses, including Cal State
East Bay, are smoke and tobacco-free. For more information,
please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/
In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, the Cal State East
Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html
Cal State East Bay is not a sponsoring agency for Staff or
The incumbent in this position may be considered a mandated
reporter under the California Child Abuse and Neglect Reporting Act
and will be required to comply with requirements set forth in the
CSU Executive Order 1083 as a condition of employment.
CSU VACCINATION POLICY:
CSU requires faculty, staff, and students who are accessing
campus facilities to be immunized against COVID-19 or declare a
medical or religious exemption from doing so. Any candidates
advanced in a currently open search process should be prepared to
comply with this requirement. The systemwide policy can be found
at https://calstate.policystat.com/policy/9779821/latest/ and
questions may be sent to email@example.com.
HOW TO APPLY:
Please visit www.csueastbay.edu/jobs and click on Faculty,
Staff and Management Employment Opportunities.