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Coordinator, Retention Programs



Job Summary

The Coordinator, Retention Programs will assist with the design, development, oversight, implementation, documentation and assessment of FGCU’s first year experience and retention programs.

Florida Gulf Coast University is committed to establishing and maintaining an inclusive working and learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of the campus life reflect a diverse, multi-cultural, and international worldview.

At FGCU, we collectively stand against any individual or group that practices any form of racism, discrimination, intolerance, hate expressions, or disrespect. We are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, religious beliefs, abilities, ages, gender identities, sexual orientations, socio-economic status, cultural traditions, family statuses, and military backgrounds. FGCU strives to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our University stronger. The University community recognizes the importance of a diverse and inclusive institution and holds these ideals as paramount for the current and future success of the institution.

We seek colleagues who promote and embrace diversity, equity, and inclusion. We encourage individuals from diverse backgrounds to apply for this position as we believe that our University will grow and move forward through a commitment of equality for all.

Job Description

Typical duties may include but are not limited to:
  • Collaborates with the Director on the design, development, oversight, implementation, documentation and assessment of retention programs.
  • Provides and coordinates retention based academic support services designed to increase retention and graduation rates of undergraduate students.
  • Works collaboratively with administrators, faculty, staff, and students in the development, implementation and documentation of retention programs.
  • Promotes the importance of student academic success through retention programming.
  • Develops and implements evaluation tools to assess student retention.
  • Coordinates events that promote retention.
  • Gives presentations on campus and in the community regarding retention programs and activities.
  • Supervises students coordinating and/or participating in retention programs.
  • Collaborates with various offices across the campus to promote retention-focused partnerships and programs.
  • Works collaboratively as a member of the Retention and Engagement team to carry out the retention-focused programming.
  • Attends trainings and may travel throughout the work day to offsite locations.
  • Works with all aspects of current and future programs within Retention & Engagement programs, including, but not limited to, Soar in 4, Eagles Read, First Year Immersion, The University Transition, and Living-Learning Communities.
Other Duties:
  • Performs other job-related duties as assigned.
Additional Job Description

Required Qualifications:
  • Bachelor’s degree from an accredited institution in higher education administration, student affairs, or closely related field.
  • Two years of professional full-time experience in student affairs in a higher education setting.
  • Any appropriate combination of relevant education, experience, and/or certifications may be considered.
  • Experience operating a personal computer and proficient in Microsoft office (Word, Excel, and Outlook)
Preferred Qualifications
  • Master’s degree from an accredited institution in higher education administration, student affairs, or closely related field.
  • Three years of professional full-time experience with program development.
Knowledge, Skills, and Abilities:
  • Knowledge of or ability to learn student information systems such as Banner.
  • Knowledge of FERPA Regulations for handling student records.
  • Knowledge of involvement theories and how they pertain to student success and persistence.
  • Knowledge of educational and student development objectives.
  • Knowledge and ability to advise or counsel a diverse student population.
  • Excellent interpersonal, verbal and written communication skills.
  • Excellent organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision.
  • Ability to utilize data and information to make decisions and projections.
  • Ability to work collaboratively and build strategic relations with colleagues, coworkers, constituents, and volunteers.
  • Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
  • Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
  • Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
  • Ability to operate personal computers with proficiency and learn new applications and systems.
  • Ability to develop and deliver training presentations and programs.
  • Ability to assess program needs and conceptualize new programs.
  • Ability to develop short- and long-term strategic plans.
  • Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion.
Salary: $33,100 to Negotiable

FGCU is an EOE AA /F/Vet/Disability Employer.

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