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Assistant Vice President for Enrollment Management and Student Services, Student Processing

California State University, Sacramento
California, United States
Salary Not specified
Posted Date
Apr 28, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Assistant Vice President for Enrollment Management and Student Services, Student Processing

Job No: 513625
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Student Services

Working Title: Assistant Vice President for Enrollment Management and Student Services (EMSS) Student Processing

Classification Title: Administrator III

Posting Details

Priority Application Date (Posting will remain open until filled): Thursday, May 26th @ 11:55 pm PST

Hiring Preference
Not Applicable

Position Summary

The Assistant Vice President for Enrollment Management and Student Services, Student Processing (Assistant Vice President for EMSS Student Processing) is responsible for enrollment-related administrative student services processing and support for the University. They are responsible for ensuring that all student processing is meeting or exceeding the Chancellor Office and University expectations.

The Assistant VP serves as an extension of the Associate Vice President for Enrollment Management and Student Services (AVP EMSS) and represent Enrollment Management and Student Services with University partners and stakeholders. They consult with the AVP EMSS on strategic planning, decision making, and pave the way for innovated student services. The role is responsible and ensuring the assigned departments are timely in both reaching the graduation initiative goals that are set by the CSU Chancellor's Office and Sacramento State, and in reporting to the university community on the progress toward such goals.

The incumbent is responsible for ensuring reporting departments deliver student services in an efficient and effective manner, and in compliance with all federal and state regulations and university policies. When reporting managers are unavailable, the incumbent acts on their behalf to provide guidance, direction and decision-making authority for the departments and programs they manage.

The Assistant VP collaborates with the Faculty Senate, Academic Affairs and Student Affairs Leadership, Associated Students Incorporated (ASI) and other student leaders to identify barriers to student success and propose solutions. When University policies are involved, the incumbent reviews and leads the implementation of new/revised policies in an environment of shared governance.

The Assistant VP partners with the Division of Information Resources and Technology to provide timely and comprehensive project management for EMSS and IT projects. This includes project scope building, project management, and debriefs. They also partner with the Office of Institutional Research and Effectiveness Planning to build effective reports and dashboards which facilitate on time student processing and departmental oversight.

The Assistant VP's leadership fosters a welcoming and inclusive environment for a large and diverse student body (many coming from economically disadvantaged backgrounds that have been historically underserved, and/or are first in their families to attain a college degree). They foster an inclusive team environment thought effective hiring, managing, and mentoring. Thus, the Assistant VP works to ensure that administrators, staff, and student employees participate in professional development and on-going training in areas of inclusive excellence.

Finally, the incumbent will serve on many CSU System and Sacramento State committees, work groups, and task forces. They will also actively participate and often represent Sacramento State on university partnerships with other educational institutions, community foundations and non-profit organizations and local businesses.

FLSA: Exempt

CSU Classification Salary Range: $ 6,250.00 - $ 18,750.00 / month

Hiring Range: Anticipated hiring range is $8,000 - $13,500 per month, commensurate with candidate's education, experience, skills, and training.

Salary Grade/Range: 1

Recruitment Type: Regular (MPP, At-Will)

Time Base: Full-Time

Pay Plan: 12 months

Work Hours: Monday through Friday; 8am-5pm. Hours may vary depending on department need.

Department Information

At Sacramento State, Student Affairs and Academic Affairs collaborate to build and maintain a diverse student body that reflects the university's mission and fosters student success, engagement, and timely graduation.

Required Qualifications
  • Master's Degree from an accredited institution of higher education.
  • Five (5) years of progressive leadership experience in Student Services in a higher education setting with specific focus around areas including student records, higher education systems, and enrollment management.
  • Broad understanding of federal and state regulations governing student services operations (e.g. academic records security and retention, FERPA, NCAA compliance, university testing requirements, registration procedures, financial aid, and admissions etc.).
  • Strong organizational, interpersonal and communication skills with the ability to work with people in a diverse environment which promotes inclusive excellence.
  • Strong management skills, proven ability to recruit, hire and professionally develop staff and mangers to create highly productive teams.
  • Ability to establish and maintain effective working relationships with students, university administration, faculty, staff and build successful community partnerships with other educational institutions, businesses or non-profit foundations.
  • Excellent verbal and written communication skills and the ability to compile, write, review and present reports as well as the capacity to analyze, comprehend and provide appropriate solutions to problems and the courses of action.
  • Experience developing and managing budgets


    Ability to pass background check

    Preferred Qualifications
  • Doctoral Degree from an accredited institutional of higher education.
  • Seven (7) or more years of progressively responsible experience in student services (preferably in a large university or university system involving multiple levels of institutional leadership and governance).
  • Experience working with special student populations (e.g. first-generation students, student veterans, student athletes, historically underserved students, undocumented students, Under Representative Minority populations (URM), etc.).
  • Experience working with enterprise-wide administrative software systems and other related software commonly used in administrative student services for large universities.
  • Experience managing staff in a union environment.

  • Required Licenses/Certifications


    Documents Needed to Apply

    Resume and cover letter. Failure to upload required documentation may result in disqualification.

    About Sac State

    Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to" href="">student success," href="">diversity, equity and inclusion," href="">community engagement," href="">philanthropy, and" href="">campus safety.

    As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

    To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

    Background Check Disclaimer

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

    COVID-19 Vaccine Certification Information:
    CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to
    Out of State Employment Policy

    Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Equal Employment Opportunity

    California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

    It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

    The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit .

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at .
    The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
    Eligibility Verification
    Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).

    Note to Applicants:

    Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

    Advertised: April 28, 2022 (8:40 AM)
    Applications Closes: Open Until Filled

    To apply, visit

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