IT Business Analyst
- Employer
- Wartburg College
- Location
- Iowa, United States
- Salary
- Competitive Salary
- Date posted
- Apr 28, 2022
View more
- Position Type
- Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
- Employment Level
- Administrative
- Employment Type
- Full Time
Function of Position:
The IT Business Analyst works as part of the application systems
team in Information Technology Services to design, test, install
and support academic and administrative computer application
software systems. This person also trains staff and faculty in the
use of those systems. This is a full-time position, reporting to
the Director of IT Application Services.
Principal Duties and Responsibilities:
1) Work with faculty and staff to evaluate business processes,
anticipating requirements, uncovering areas of improvement, and
developing and implementing solutions. Perform requirements
analysis working as a liaison between ITS and the subject matter
experts. Lead ongoing reviews of business processes and developing
optimization strategies. Conduct meetings and presentations to
share ideas and findings. Serve as project manager when necessary
to move solutions forward. (40%)
2) Within administrative software systems, design, test, install
and maintain configurations necessary to meet the application
software needs of the academic and administrative departments of
the college. Participates in the quality assurance of purchased
solutions to ensure features and functions have been enabled and
optimized. Participates in the selection of any requirements
documentation software solutions that the organization may opt to
use. Analyzes and verifies requirements for completeness,
consistency, comprehensibility, feasibility, and conformity to
standards. (20%)
3) Analyze and resolve computer application problems as quickly and
accurately as possible minimizing any outage and any adverse impact
on college operations. Provide technical support for faculty and
staff using application software to help make their computing
environment as integrated, seamless, and easy-to-use as possible
and to help them develop self-sufficiency. (20%)
4) Thoroughly document program logic, procedures, and business
recovery plans so that the documentation is readily understood by
others working on the system. (10%)
5) Train faculty and staff in the appropriate use of application
and desktop software.(5%)
6) Stay current on information technology through reading,
attending professional development workshops, conferences, and
other educational opportunities. (5%)
Supervision:
As a member of the Applications team, the employee works
independently toward general objectives set by the supervisor using
a wide range of latitude and procedures. Employee prioritizes own
work and resolves all but the most unusual without consultation
with supervisor.
Schedule:
Regular working schedule for this position is 8:00am to 4:30pm
Monday-Friday. After successful onboarding is complete, the
schedule is flexible allowing different start/end times with the
possibility of 4 x 10-hour days or up to 2 days a week of remote
work with the expectation to live within a commutable distance.
Minimum Qualifications:
• Knowledge equivalent to a Bachelor's degree in Computer Science
or a related field. Two years of related experience is
preferred.
• SQL knowledge preferred.
• Strong analytical and problem-solving skills to solve technical
problems and to understand the needs and problems of the
clients.
• Exceptional analytical and conceptual thinking skills with keen
attention to detail.
• Excellent documentation skills.
• Ability to effectively manage multiple tasks, duties, and
responsibilities while working both independently and with a
team.
• Excellent interpersonal relation and communication skills to
consult effectively with faculty and staff in a customer-focused
manner.
• Highly self-motivated with strong planning, organizational and
time management skills.
Application Procedure:
Send letter of interest, including a statement regarding qualities
you offer within the context of the Wartburg College mission,
résumé, and contact information for three references electronically
to: hr@wartburg.edu. See www.wartburg.edu for further information
about the college. Screening begins immediately and continues until
position is filled.
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