Associate Director of Systems Integration & Innovation
- Employer
- Bergen Community College
- Location
- New Jersey, United States
- Salary
- $100,000.00 - $110,000.00
- Date posted
- Apr 27, 2022
View more
- Position Type
- Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
- Employment Level
- Administrative
- Employment Type
- Full Time
Position Summary:
This Information Technology management level position is
primarily responsible for providing assessment, analysis,
design, planning, and implementation services for all system and
application integrations and managing technical
direction across multi-technology solutions and IT systems
Position Description:
Responsibilities include but are not limited to:
1. Provide technical leadership in the design, development,
implementation, and support of integrated technical
solutions for approved application designs using standard
methodologies.
2. Oversees the development of requirements for process or system
solutions spanning multiple departments by
consulting with stakeholders and IT teams (eg. Infrastructure and
User Services).
3. Engages with department stakeholders to determine the optimal
approach: best practices, quickest to deliver, most
cost-effective, all of which must be supportable.
4. Assesses the costs, benefits, Return on Investment (ROI), and
Total Cost of Ownership (TCO) of proposed
solutions.
5. Oversees the implementation of and adherence to standardized
tools, templates, and processes to support
continuous process improvement across business domains.
6. Communicates lessons learned and feedback to department teams,
senior leadership, and the IT team.
7. Provide direction and management oversight to the system
integration team.
8. Stay current with technological advances in hardware and
software equipment, procedures, and methodologies.
9. Coordinate problem determination and problem resolution for
complex systems or environments and identify fixes,
changes, upgrades, and related functionalities as needed.
10. Participate and manage multiple IT projects at the same time,
large and small.
11. Participate in monthly after-hours infrastructure maintenance
windows, if needed.
12. Respond to critical support issues outside of work hours as
needed.
13. Provide knowledge transfer to other IT team members.
14. Acts as performance manager for all direct reports including
managing day-to-day performance, producing and
communicating written performance evaluations, approving requested
time off, and other points of compliance with
HR rules, regulations, and unit collective bargaining
agreements.
Administrative and Other Duties
1. Performs additional tasks or duties as assigned.
Skills:
(a) Significant knowledge of application integrations and Application Program Interface (API) functionality;
(b)Excellent project management and planning skills to ensure appropriate scheduling of resources;
(c) Superior communication skills and the ability to articulate technical concepts/ideas in non-technical language;
(d) demonstrate familiarity with IT best practices;
(e) strong organizational, analytical and problem-solving skills;
(f) demonstrates an understanding of the community college mission and practices an open door policy;
(g) must have demonstrated ability to employ a balanced and
positive approach to all work activities and work collaboratively
across various
constituencies of the College and with vendors and external
constituencies;
(h) exhibits strong skills in communication,
customer and student focus, building relationships, organizing, and
planning;
(i) technologically proficient in common
office desktop software and familiar with cloud-based computing and
collaborative platforms and software
Physical Requirements:
Must regularly be able to lift and carry small packages of up to 10 pounds. May occasionally be required to lift and carry boxes weighing up to 50 pounds.
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