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Records Associate 1 - (STA009792)



Reviews student records and processes student record requests. Verifies and maintains student records, and provides information to students and visitors.Job Duties

  1. Reviews student records to ensure accuracy of data. Identifies discrepancies and determines appropriate course of action, referring complex issues to Records Associate
  2. Processes requests for student transcripts, enrollment and degree verifications, address changes and other student records requests.
  3. Prepares and indexes student documents for archiving.
  4. Updates and maintains student records in student information system and digital archival record system. Researches records for current and former students.
  5. Answers telephone and emails, providing assistance to current, former, or prospective students and third parties.
  6. Provides enrollment and student record assistance in person to current, former, and prospective students or directs them to appropriate departments for assistance.
  7. Generates and distributes reports.
  8. Completes forms and composes correspondence. Sends, receives, and distributes mail and faxes.
  9. May handle cash received for processing of requests.
  10. Performs other job-related duties as assigned.


EEO/AA

Qualifications :

Associates and 1 year experience

Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. Advanced vocational or electronic skills or a basic knowledge of a professional field is required. An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field.Experience: Requires a minimum of one (1) year of directly job-related experience. Certification/Licensing: None.

Additional Job Posting Information:
-Department is willing to do education in lieu of experience.

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