Office Support Assistant IV, School of Medicine - EMS Education Program, 79212

University of Missouri Kansas City
Missouri, United States
Salary Not Specified
Posted Date
Apr 26, 2022

View more

Position Type
Administrative, Academic Affairs, Academic Administration, Adult & Continuing Education Programs, Other Academic Affairs, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Other Student Affairs
Employment Type
Full Time

Hiring Department

Emergency Medical Services (Department of Emergency Medicine)

Job Description

The UMKC School of Medicine - EMS Education Program is taking applications for an experienced office assistant. The role of the EMS Education Program office assistant is to support the EMS Program Director and faculty. Additionally, in association with the Program Director, the office assistant provides input for program assessment, planning, implementation, and evaluation related to the EMS Education Program, as well as supports the Missouri Bureau of EMS and Committee on Accreditation of Educational Programs for the EMS Professions’ standards in operating the EMS program, and the objectives and mission of the University. Successful candidates will be detail oriented, accurate, with outstanding multitasking skills. Duties include, but are not limited to:
  • Embrace the institutional goals of by engaging faculty and students as full partners in the learning process, removing barriers for student progression, and supporting and assisting students in achieving their educational goals.
  • Provides clerical and administrative support to the Program Director.
  • Answers and provides guidance to all inquiries related to any EMS Program via telephone, personal contact, and email.
  • Generates all contracts, contract revisions, and course outline packets for all EMS Education Programs and Courses.
  • Coordinates and maintains systems developed communications, semester schedules, contracts, book and supply orders, and daily administrative paperwork.
  • Assures that auditor compliance is maintained in all class paperwork distributed.
  • Coordinates EMS office activities and provides superior customer service to public, students, faculty, and staff.
  • Generates all EMS certificates and prepares for distribution.
  • Generates all EMS faculty packets and transports to and from class location
  • Transports EMS equipment to and from sites as needed.
  • Collects EMS registrations and applications.
  • Accepts EMS carrier shipments and sends out mailed materials.
  • Assists EMS instructors with office equipment and clerical related needs.
  • Prepares EMS related forms, makes copies, and sends copy requests to the copy center.
  • Maintains EMS filing system, printers, and copiers.
  • Maintains American Heart Association records, inventory, and CPR card delivery to students.
  • Maintains class paperwork and student files. Re: scanning, filing, sorting, compiling post class records, prepares student clinical rotation packets and student name tags.
  • Assists the EMS Program Director with special EMS events held throughout the year.
  • Troubleshoots equipment and computer problems, and communicates with IT Helpdesk for any computer and overhead projector equipment failures or installs.
  • Ensures all EMS equipment is shut down
  • Communicates with maintenance personnel to report EMS problems identified in workspaces.
  • Prepares requisitions for clinic, lab, and office supplies based on EMS Program Director order requests and sends them in for processing.
  • Enters EMS requisition items into eProcurement after approved by appropriate Director.
  • Retrieve EMS orders, inventory the items, and send the packing slips/invoices to accounts payable.
  • Assist accounts payable as needed with EMS bill processing questions.
  • Serve on committees as assigned.
  • Complete the annual staff development.
Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

College coursework in office administration, or Associate’s degree in office administration or certificate in medical/dental office administration preferred, as well as at least one year of experience in an EMS or other healthcare office setting.

Excellent verbal and written communication skills, and advanced ability to organize and maintain electronic files.

Must handle confidential matters discreetly, objectively, and act as a facilitator of learning.

Demonstrated advanced ability to utilize Microsoft Word, Power Point, Excel, Outlook, OneDrive, and OneNote.

Full Time/Part Time

Full time, Benefit eligible


$13.27/hr - $16.50/hr commensurate with education, experience and internal equity.

Application Deadline

Application review will begin immediately. Apply Today!

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.


To read more about Equal Employment Opportunity (EEO) please use the following links:
UMKC Statement on Diversity

UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website:

UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city’s life and energy influence everything that happens here. We are Kansas City’s university and we can’t wait for you to join us! Find out more about UMKC in the About UMKC section of our website.

Details about UMKC’s community and the benefits of being an employee can be found on our careers page.

Benefit Eligibility


We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

Compensation Calculator

This calculator is a decision-making tool for prospective employees considering a career with the University of Missouri (UM) System. Compensation is bigger than just the salary you earn. It includes how much the university subsidizes your insurance, what kinds of retirement plans are available to you, the number of paid leave days you can earn, and more. Use this calculator to help compare your current compensation with what UM can offer.

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important r esource.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert

Similar jobs