Program Support Technician

Summary:

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Typical Duties

• Provides administrative support to ensure that patients are seen promptly.
• Educate the students on Student Health’s appointment system.
• Assist students with registration to ensure that demographic information is accurate and current and the necessary paperwork is complete prior to their appointment.
• Communicates any necessary needs for change to the supervisor to ensure that students are receiving a high level of care.
• Processes necessary fees for the students and communicates the acceptable payment options or payment arrangements if needed

Typical Education and Experience

• Medical business office skills such as patient and clinician management, medical records management, and fiscal operations are necessary.
• Working knowledge of basic bookkeeping is necessary.
• Excellent professional customer service is a must.
• Ability to work in a diverse environment is required.

Salary Range: Commensurate with experience. Sign on Bonus $500-$1,000



Position Details:

Department:
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 100
Exemption Status: Non-Exempt



Contact Information:

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