Get to Know American University
At American University we value open and honest inquiry, servant
leadership, and the affirmation of the human dignity of all. We
envision a thriving AU community where individuals of all
identities and experiences are understood, appreciated, and fully
included, and where equitable treatment, opportunities, and
Our diverse community of students, faculty, and staff represent
every state and more than 150 countries. Our internationally
recognized faculty are today's thought leaders in the areas of
public policy, law, the arts, communications, international
development, and more. Our staff are innovative, service-oriented,
and dedicated to moving the university towards achieving its
strategic goals. We are committed to an excellent experience for
all of our students, faculty and staff and share a passion for
creating change through our knowledge and our work.
Learn more about American University by clicking here .
About the Department/Unit
Come join an energetic team of dedicated communicators working
across the university, along with a multitude of diverse
stakeholders committed to telling the AU story. University
Communications and Marketing thrives with a committed and creative
team working collaboratively sharing changemaker stories to a wide
variety of audiences.
The Internal Communications Manager will support American
University’s internal and community engagement through a wide range
of communications and administrative duties. Primary
responsibilities include supporting the AVP Community and Internal
Communications with initiatives and projects that organize and
deploy communications efforts across the university. Manage
incoming requests from the student media organizations, work with
university leaders to provide comment/interviews as appropriate and
organize briefings on major topics. Provide support for university
events on campus/remote, among other tasks. In addition, the
incumbent will handle a variety of administrative tasks to support
the overall operating function of University Communications and
Marketing (UCM) and the internal communications priorities.
- Coordinate internal communications efforts on behalf of UCM,
specifically internal communications working group and tracking and
- Assist with production and writing of university internal
communications vehicles, including community messages from
university leaders or departments. Responsible for sending internal
community messages through EMMA or other email communication
- Provide support on emergency communications processes and
protocols. Coordinate on issues management across the university,
while working with key stakeholders, including the digital team.
Monitor social media engagement across platforms.
- Assist with university-wide communications efforts for key
priorities such as theChangemakersstrategic plan,
Inclusive Excellence, Sustainability, Research Promotion, etc. Work
collaboratively with UCM and university colleagues to develop
timelines, supporting materials (e.g., website content, reports,
etc.), and events for roll outs and announcements.
- Collaborate with the university Government and Community
Relations team to support neighborhood and DC issues and
engagements, including community relations newsletters, as
- Manage the tracking (e.g. internal media requests), measurement
(e.g., open rates/actions on community messages) and planning (e.g.
timing of announcements and content) of internal communications
Position Type/Expected Hours of Work
Required Education and Experience
- Supervises student intern/s.
Additional Eligibility Qualifications
- Bachelor's degree
- 5-8 years of relevant experience
- Desired candidate has strong interpersonal, written and verbal
communication skills; is flexible and embraces working across
- The ability to multi-task and meets deadlines while
communicating is essential.
- Creativity is strongly encouraged.
- Must be a team-player, pro-active and have a positive
- Demonstrated experience in Microsoft Office suite and across
social media platforms is required.
- Working knowledge of internal communications, public affairs,
and familiarity with higher education desired.
- Hiring offers for this position are contingent on the
successful completion of a background check.
- To ensure the health and safety of our community AU requires
COVID-19 vaccinations for faculty and staff. Click here to learn
more about our health and safety directive.
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
AU offers a competitive benefits package including a 200% matching
retirement plan, tuition benefits for full-time staff and their
families, several leadership development certificates, and has been
recognized by the American Heart Association as a fit-friendly
worksite.Click here to learn about American University's unique
benefit options .
Current American University Employees
If you are a current employee at American University, please log
intoAsuccessfulU through themyAU portal . Once in AsuccessfulU,
please select the Careers tile which will take you to our internal
For more information or assistance with the American University
careers site, email email@example.com .
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
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