Media Support Specialist/Coordinator

All applications must be submitted online at http://www.mdc.edu/jobs/
Job Opening ID: 1003190

Job Summary
Instructs and advises academic and administrative employees on methods and procedures in the usage and purchase of multimedia equipment, software and other related items.

Duties & Responsibilities
•Ensures the operational integrity and performance of all equipment and software used in support of instruction and special events on a Campus
•Coordinates and optimizes the Campus’ educational support services and special events/programs
•Supervises and schedules a team of technicians supporting academic services at the College; including but not limited to, keeping multimedia classrooms in working order and managing video distribution systems
•Oversees and leads technical teams supporting major events
•Manages one or more operations within the department; such as, collection development, serials, sound set ups, basic Video Conferencing
•Performs minor maintenance on hardware and troubleshoots problems with hardware and software
•Performs installation of new software application programs for the department
•Performs standard equipment set-ups; to include but not limited to, computers, data projectors, document cameras, and multimedia carts
•Troubleshoots multimedia delivery systems and provides basic support in an academic setting

Minimum Requirements
•Bachelor’s degree in a technical or related field plus five (5) years related work experience; or an Associate’s degree in a technical or related field plus nine (9) years related work experience
•At least one (1) year of experience in a supervisory capacity
•Knowledge on all aspects of circulation through use of media and help desks
•Knowledge of desktop publishing methods, procedures, and requirements
•Knowledge of programming languages, current operating systems, and relevant software applications
•Working knowledge of computer applications, instructional media and graphic design programs and relevant authoring and programming languages
•Ability to lead a team performing technical work and coordinate day-to-day activities
•Ability to evaluate and edit the content, structure, and format of a range of written material
•Ability to utilize professional audiovisual facilities and equipment
•Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments