Director, Campus Network Services

All applications must be submitted online at http://www.mdc.edu/jobs/
Job Opening ID: 1003174

Job Description
The Director, Campus Network Services is part of a Campus team responsi­ble for delivery of academic, administrative, student support, and computer services such as monitoring the adherence to standards in the purchasing of hardware/software, working with Campus personnel, and selecting and upgrading appropriate hardware/software operation and maintenance needs. 

Duties & Responsibilities
•Directs operations relating to server management, network security, disaster recovery, inventory control and computer and peripheral repair
•Develops and improves operational policies and procedures as agreed upon by College-wide Campus Network Directors
•Coordinates installation and upgrade projects through phases of conceptualization, design and implementation
•Manages the department’s operational budget with the Campus CIO and represents the campus on various college-wide committees, working with college leadership to establish college networking standards
•Oversees the supervision, training, and development of personnel and scheduling of daily operations as well as coordinating services with other College departments (Telecommunications, District Computer Operations, College Network Services, and other Campus Departments) as necessary
•Assists the Campus CIO with the supervision and professional development of the CNS staff across the Campus
•Works with Campus CIO on project management and vendor management, managing large-scale projects involving outside partners of the college and multiple teams within the college
•Develops recommendations for cost effective purchases of hardware/software and networking technology in accordance with College IT standards and policies

Minimum Requirements
•Master’s degree in Computer Science or Information Technologies or related field from a regionally accredited institution and a minimum of four (4) years of experience of which two (2) years of experience must be in a supervisory role or; Bachelor’s degree from a regionally accredited institution and at least seven (7) years of experience of which two (2) years must be in a supervisory role
•Knowledge and experience in managing and providing expertise in the installation and support of networks, workstations, and software products
•Possess thorough knowledge of operating systems and application software
•Possess skills with technical hardware and operating systems
•Possess skills with instructional technology, research computing and distributed client/server administrative systems
•Proven ability and experience in desktop imaging and deployment technologies
•Ability to specify, plan and manage projects
•Knowledge of virtualization technologies (VMware, vSphere, Hyper-V, etc.)
•Ability to communicate effectively, orally and in writing, with a variety of users including administrative, academic and support personnel
•Ability to understand and clearly relate to other members of the organization, technical manuals, software specifications and general methods of network operations and security
•Proficiency in developing and implementing training programs to employees and the general organizational community