Bartender

Requisition ID: req3618

Job Title: Bartender

Department: Hospitality Management

Location: Columbus Campus

Employment Type: Staff

Employment Status: Part-Time Professional

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $20.00

Schedule: Up to 29 hours a week. Availability to work within operating hours.

Position Summary

The Bartender greets guests and serves in a courteous and professional manner at the bar in the Restaurant, focusing on the importance of customer service. This position has a thorough knowledge of alcoholic beverages, knows how to properly execute common and specialty alcoholic drinks, and serves in a properly timed manner. This position communicates with management, culinary staff, and other staff pertinent information and maintains an open rapport with guests and staff.


Core Competencies

Professionalism, Adaptability, Managing Work, Energy, Continuous Improvement, Quality Orientation, Customer/Student/Employee Focus, Stress Tolerance, Collaboration, Work Standards


ESSENTIAL JOB FUNCTIONS


Customer Service

Informs guests of any specials or pertinent information for the day and answers inquiries concerning the food menus and alcoholic beverages. Completes set-up of bar and side work responsibilities. Takes drink orders and/or meal orders accurately, asking questions when necessary, and repeating the order back to ensure everything is correct. Recommends drinks or wine to the guests and uses the skills and knowledge, as necessary, to meets guest needs.

Serves guests drinks and/or food in a properly timed manner and follows-up with guests to ensure that everything is satisfactory. Presents check in a timely manner and ensures that payment is taken and the guest received their paid receipt. Monitors the consumption of alcohol and handles situations appropriately, when necessary, keeping managers informed of any potential challenges or situations. Helps the restaurant staff towards achieving exceptional guest service and employee satisfaction results, helping monitor guests dining experiences.


Facilities & Operations

Helps maintain a clean and safe working environment, with continual emphasis on guest service. Assists in training new staff in proper execution of the bartender position. Stays continually informed about any upcoming or current events happening in Mitchell Hall.

Diversity, Equity & Inclusion

Helps to ensure the College meets its responsibilities in identifying areas of opportunity and systemic concerns while reporting complaints alleging discrimination. Creates a welcoming, inclusive, equitable and productive work and learning environment where all students, faculty members, and college employees feel valued and are able to contribute to their full potential, regardless of their differences. Ensures accessible and inclusive curriculum design and teaching strategies, and specifically promotes, advises, and supports curriculum development aimed at creating a diverse and equitable learning environment. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other Duties & Responsibilities

Availability to work within operating hours. Attends all required meetings and trainings. Take and pass a food handling course within 30 days of employment. Take and pass TIPS course within 60 days of employment.


Usual Physical Requirements:

While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone, and listen. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Employee frequently uses hand or fingers to touch. Vision demands include close, relatively detailed vision and distance vision. Employee occasionally lifts or exerts force of up to 50 pounds when moving materials.

Working Conditions:

Restaurant environment on all three floors of the Hospitality building and occasionally in outdoor seating areas, so a variance in temperature and climate is possible. Regular exposure to moderate noise typical to business offices.

Knowledge, Skills and Abilities:

Knowledge of: health codes and alcohol laws to ensure guests are kept safe; technology and equipment; working knowledge of point of sale system (Aloha); procedures, regulations, and standards; local, state and federal food sanitation regulations.

Skill in: excellent interpersonal skills including verbal and written communications; write legibly; self-motivated; maintaining good public relations; excellent customer service; conflict resolution; application of job software programs; time management and organization; problem-solving under pressure; constantly assessing and adapting to current practices to perform a task better, faster, or more efficiently; attention-to detail.

Ability to: follow and uphold state and local alcohol and health policies; make good decisions and follow company policies in accordance with applicable regulations and procedures; rely on experience and judgement to interact with guests and staff; work in a team environment and motivate team members to sustain high levels of performance; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; think creatively to find solutions for business problems; perform complex tasks and prioritize multiple projects.

Minimum Qualifications: High School Diploma or GED. Two (2) years' of bartending experience. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Additional Information: If offered the position, candidate must successfully complete a background check and drug screen.